Information Services Assistant (Library Information Assistant)

Provides information services to customers of all ages, including reference, programming and outreach, and inter-library loan. Recommends reading materials to customers with an emphasis on services to adults. Assists in collection management. Communicates and interprets library policies and procedures to the public. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library. This position works under the general supervision of a professional librarian.

Note: This job announcement will be used to fill current and future part-time Information Services Assistant (Library Information Assistant) vacancies; current and/or future vacancies may be 20 hour per week job-shared positions. Current vacancies are located at:

• 
  John Marshall Library, 6209 Rose Hill Dr, Alexandria, VA, 22310-6299
• Kingstowne Library, 6500 Landsdowne Centre, Alexandria, VA, 22315-5011
• Martha Washington Library, 6614 Fort Hunt Rd, Alexandria, VA, 22307-1799

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• 
  Answers informational and reference questions from customers using print and electronic resources;
• Assists and instructs customers in the use of print and online materials and technology;
• Advises and assists customers in the selection of books, periodicals, media, and other materials;
• Plans and provides programs and outreach to customers of all ages;
• Maintains collection by weeding, marketing, and merchandising library materials;
• Troubleshoots library computers and reports unresolved problems through proper channels;
• Performs copy cataloging of library materials;
• Identifies materials to be considered for addition to the library collection;
• Remains current in resources, services and technologies in the information field;
• May supervise volunteers.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• 
  Working knowledge of the principles, standards, and practices of library science;
• Knowledge of library reference sources and methods;
• Ability to provide information service to customers of all ages;
• Ability to establish and maintain good working relationships with others;
• Ability to exercise tact, good judgment, and initiative;
• Knowledge of word processing and computer applications;
• Ability to communicate effectively orally and in writing to answer reference questions and provide reading guidance;
• Knowledge of the Library's operating procedures;
• Ability to understand and interpret policies;
• Ability to promote interest in library services;
• Ability to plan and provide community-oriented library programs and outreach;
• Ability to adapt to workplace change.

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following :
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university plus two years of experience working in a library, bookstore, educational or research setting.

CERTIFICATES AND LICENSES REQUIRED:
Not applicable.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to the position will be required to complete a criminal background check and Child Protective Services Registry check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

• 
  Two or more years of experience working in a public library.
• Some demonstrated experience and proficiency with collection maintenance.
• Strong customer services skills.
• Proficient internet search skills.
• Demonstrated proficiency in using Microsoft Office Suite applications including Outlook, Word, Excel and PowerPoint.
• Experience troubleshooting computer hardware.