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OCM- HCM Consultant

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting – is a real consultancy for real consultants.

About your role 

We are seeking Consultants with experience in HCM transformation to join our growing European practice. In this role, you will be part of a team that focuses on HCM innovation in pursuit of enabling world-class workforce operations and experiences.  

You will guide our clients through the complex landscape of HR transformation, leveraging technology and best practices to create an impact on business outcomes. You will deliver quality client service, provide insightful solutions, and balance multiple priorities. You will also demonstrate excellent communication and problem-solving skills, easily integrate into new teams, and establish relationships. More specifically, the responsibilities of this role include: 

  • Create employee experience strategies with market-relevant thought leadership - develop employee experience journeys, personas, and roadmaps to help digitise HR service delivery and improve workforce experiences. 
  • Deliver HR Transformation E2E projects as well as state-of-the-art HR Service Transformation solutions at global scale. 
  • Deliver HR TOM and HR Process Design to enable and operationalise our clients' HR strategies. 
  • Support clients with implementation and adoption of HR Cloud and HXM Technologies from Hire to Retire. 
  • Provide Workforce Transformation Advisory from Talent Marketplace solutions via skill-based organisation towards Learning Agility, Upskilling and Reskilling initiatives – provide project management support for the deployment of new workforce solutions and initiatives. 
  • Facilitate HR workshops and craft insightful presentations, providing actionable recommendations. 
  • Contribute to practice development and pre-sales activities to develop our service offerings, proposals and go-to-market initiatives further. 
  • Lead teams, fostering an environment of continuous learning and growth. 

 
You.. 

  • Have a broad business skill set including stakeholder management, problem-solving, and resilience 
  • Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences 
  • Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel 
  • Domain expertise in processes from the Hire to Retire employee cycle, including defining HR processes, creation of formal process documentation, detailed process maps and standard operating procedures. 
  • Translation of employee experience needs into business requirements to drive digital HR platforms deployment. 
  • Knowledge and experience in the implementation of HR technologies, e.g. HCM cloud systems (e.g. Oracle, SuccessFactors, Workday), HR ticketing/workflow tools (e.g. ServiceNow HRSD, Salesforce) or other HR solutions. 
  • Project and change management activities for HR Transformation projects. 
  • Ability for conducting HR improvement workshops and subsequently creating recommendation reports, thought leadership and transformation roadmaps. 
  • Strong facilitation, communication, and problem-solving abilities. 
  • Ability to lead project teams and mentor junior consultants. 
  • Demonstrable experience in developing proposals and offerings, either for internal or external clients. 
  • Contribution to practice development, including go-to-market strategies and developing others. 

 

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

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What You Should Know About OCM- HCM Consultant, Infosys Singapore & Australia

Are you ready to take your consulting career to the next level? At Infosys Consulting, we're on the lookout for an OCM - HCM Consultant to join our dynamic team! In this exciting role, you'll be at the forefront of HCM transformation, working alongside leading experts to design innovative strategies that elevate workforce operations and experiences for our clients. With no specific location tied down, you'll have the flexibility to work in a range of environments while collaborating on high-impact projects that shape the future of HR. Your mission will involve crafting comprehensive employee experience strategies, leading end-to-end HR transformation projects, and providing actionable recommendations that genuinely enhance business outcomes. You’ll dive deep into HR process design while supporting clients with the implementation of cutting-edge HR Cloud and HXM technologies. We're looking for individuals who excel in stakeholder management, have outstanding problem-solving skills, and are fluent in multiple languages, including C2 proficiency in English. Plus, your domain expertise across the Hire to Retire employee cycle will be invaluable as you help organizations digitize their HR service delivery. Here at Infosys Consulting, we emphasize continuous learning, teamwork, and achieving lasting business value for our clients. If you want to work in an environment that fosters growth and innovation and actively contributes to shaping a post-modern ERP world, this is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for OCM- HCM Consultant Role at Infosys Singapore & Australia
What are the main responsibilities of an OCM - HCM Consultant at Infosys Consulting?

As an OCM - HCM Consultant at Infosys Consulting, your primary responsibilities include guiding clients through HR transformation processes, delivering HR service transformation solutions on a global scale, and creating employee experience strategies. You'll also provide advisory support for workforce transformation initiatives and facilitate HR workshops while leading teams towards achieving high-quality client service.

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What qualifications do I need for the OCM - HCM Consultant position at Infosys Consulting?

To qualify for the OCM - HCM Consultant role at Infosys Consulting, you should have strong experience in HR transformation projects, knowledge of HR technologies like HCM cloud systems, and excellent communication skills in the official languages of the country as well as English. Domain expertise in the employee lifecycle and proven project management skills will also be essential to succeed in this role.

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What type of projects will I work on as an OCM - HCM Consultant at Infosys Consulting?

As an OCM - HCM Consultant at Infosys Consulting, you'll work on a variety of HCM transformation projects. These include employee experience journeys, implementing HR Cloud solutions, and providing strategic recommendations for talent management and workforce optimization. Your role will involve both technical execution and creative problem-solving, ensuring your contributions directly impact client business outcomes.

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How does Infosys Consulting support the career growth of OCM - HCM Consultants?

At Infosys Consulting, we are dedicated to the continuous professional development of our OCM - HCM Consultants. We provide ample opportunities for mentorship, training, and learning through hands-on experience in diverse projects. This commitment to growth helps our consultants stay at the forefront of HCM innovation while building strong networks with experts in the field.

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What qualities make a successful OCM - HCM Consultant at Infosys Consulting?

A successful OCM - HCM Consultant at Infosys Consulting embodies excellent problem-solving skills, strong interpersonal abilities, and effective communication. You should also have a broad business skill set, adaptability to new teams, and a passion for helping clients optimize their HR processes. By harnessing these qualities, you're set to make significant contributions and foster an environment of continuous learning.

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Common Interview Questions for OCM- HCM Consultant
Can you describe your experience with HR transformation projects?

In answering this question, outline specific HR transformation projects you've managed, the roles you played, and the outcomes of your work. This will demonstrate your practical experience and understanding of the complexities involved in such transformations.

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How do you prioritize tasks in a fast-paced consulting environment?

Discuss your methods for assessing urgency and importance when managing multiple projects. Emphasize your organizational skills and tools you utilize, such as project management software, to maintain oversight while ensuring deadlines are met.

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What strategies do you use to gather and analyze data for clients?

Share your approach to data gathering, which should include techniques like interviews, surveys, and workshops. Highlight how you synthesize the data into actionable insights that can guide your clients' HR transformation initiatives.

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How do you handle resistance to change during HR transformation projects?

Illustrate your strategies for managing resistance, such as clear communication of benefits, involving stakeholders in the change process, and providing ongoing support. This will showcase your change management skills and ability to foster a positive environment.

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Can you provide an example of a successful HR workshop you've facilitated?

Detail a workshop experience where you planned activities, engaged participants, and produced valuable outcomes. Focusing on engagement and feedback will highlight your facilitation skills and ability to lead collaborative sessions.

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What is your experience with HCM cloud systems?

Be prepared to discuss specific HCM cloud systems you've worked with, including your role in their implementation or optimization and the results achieved for your clients. This demonstrates not only your technical skills but also your practical experience in real-world applications.

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How do you ensure your recommendations align with client needs?

Explain your process for understanding client requirements, including stakeholder interviews and thorough assessments of their existing HR processes. This shows your commitment to delivering tailored solutions that enhance workforce operations.

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Describe a challenging stakeholder management situation you encountered.

Narrate the situation by focusing on how you identified concerns, communicated effectively, and ultimately resolved the issue. This illustrates your resilience and interpersonal skills in navigating complex dynamics.

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What methods do you use to keep up with industry trends in HR technology?

Share how you stay informed through professional associations, online courses, webinars, or industry publications. This indicates your dedication to ongoing learning and staying ahead in the rapidly evolving HR landscape.

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How do you mentor junior consultants within your team?

Discuss your mentoring philosophy, including how you encourage open communication, provide constructive feedback, and foster a learning environment where junior consultants feel empowered to take on challenges and grow.

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Infosys is a global provider of next-generation digital services and consulting services. Infosys provides information technology and digital marketing services such as AI and automation, Agile and DevOps, Salesforce, cyber security, data analytic...

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Full-time, remote
DATE POSTED
January 14, 2025

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