Manager, Human Resources

Ingram Content Group (ICG) is hiring for a Manager, Human Resources to join our team at our facility in Chambersburg, PA. In this role, you partner with site leadership to develop and promote new programs and initiatives to align with distribution and manufacturing business goals and strategy.  You will oversee and facilitate the implementation and delivery of a broad-range of end-to-end HR services to internal and external clients.  You’ll also provide guidance and consultation on the daily operation of programs, policies, and procedures administered by the HR department. 

Want to join a key team that helps the world read?

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Required Qualifications:

• Bachelor's degree or directly related year for year experience
• 4 years HR Generalist experience

Preferred Skills:

• Knowledge of federal/state regulations to include EEO, FLSA, ADA, FMLA and AAP
• Experience working in a production-based manufacturing/distribution environment
• Knowledge of HRIS systems to include PeopleSoft
• Experience working with I-9 and open enrollment
• Critical thinking or problem-solving skills
• Intermediate experience with MS Office (Excel, Word, Access, Project, PowerPoint and Outlook)

Key Responsibilities:

• Partners with site leadership to analyze trends, research, and forecast distribution and manufacturing’s long-term HR needs.
• Manages the delivery of numerous HR services covering all aspects of the employee lifecycle from recruitment to exit such as: sourcing, staffing, employment administration, employee relations, benefit administration, training, and employee wellness.
• Oversees and responds to all escalated HR issues and requests.
• Ensures organizational legal compliance with regulatory local, state, and federal requirements and maintains appropriate files.
• Manages and facilitates all staffing activities that support client groups including: generation of required paperwork and conducting pre-recruitment strategy meetings. Identifies appropriate sources of applicants. 
• Consults with hiring manager to ensure quality of staffing services and makes recommendations to support the client group’s objective(s). 
• Partners with senior leadership in the client departments and advises as needed on departmental organization, associate development, and strategic planning.
• Performs as facilitator / administrator for new hire orientation programs, compensation programs, benefit programs, safety programs, and training / development programs.
• Determines escalation of issues to HR specialist groups and/or senior management to obtain involvement necessary to influence/impact/resolve business decisions.
• Screens and interviews applicants as needed.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Avid reader? Numerous opportunities to engage with books and authors
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish