Bilingual Customer Service Advocate - Hybrid - $20 an hour!

Bilingual Customer Service AdvocateDo you love connecting with others? Are you looking to start your career in the financial industry? We are looking for motivated individuals who are excited about helping people and want to accelerate both their personal and professional growth. If that sounds like you, apply today!• Must be located in the Columbus, OH region to be considered.Key Responsibilities - Bilingual Customer Service Advocate• Assist customers with a range of complex inquiries ranging from financial to general 401K or investment questions.• Play an instrumental role in helping customers make the best decisions possible regarding their financial needs. - No experience needed! You will get all the training you need!• Help to support team success with daily team meetings and a strong cooperation• You’re the go to person for customers across the U.S. looking to make changes to their life insurance or retirement plans• Supporting customers as they navigate unique decisions that build their financial future• Provides complete and detailed solutions ensuring first call resolution• You will have variety in your day – working both individually and collaborating with a teamRequired Skills and Knowledge- Bilingual Customer Service Advocate• Excellent verbal and written communication skills to effectively communicate with others in both English & Spanish.• Proficiency with computers and common office software.• Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers. Must be comfortable discussing these concepts in both English & Spanish.• Ability to commute to downtown Columbus and/or Grandview.Education and Experience - Bilingual Customer Service Advocate• Bachelor's degree required.• One year of experience in customer service, sales related occupations.• Fluent in Spanish and English• Prior experience using bilingual capabilities in a professional work place highly preferred.Benefits and Pay - Bilingual Customer Service Advocate• $20.00 an hour• M-F with an 8-hour shift between 8AM and 8PM, full-time schedule. Opportunity to work from home 2 days a week after training.• Benefits including: Health insurance, life insurance and a dental reimbursementAbout InnoSourceInnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.Pre-Employment ChecksIf offered a position, we will run a criminal background check and drug screen in accordance with all applicable laws.Bilingual Customer Service / Bilingual Customer Service / Bilingual Customer Service / Bilingual Customer Service Representative / Bilingual Customer Service Representative / Bilingual Customer Service Representative / Customer Service / Customer Service / Customer Service /By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/VeteranCID133