Customer Service - French

Education:• High School or GEDDescription:• Fluent in French and English (verbal and writing)• 3 - 5-year experience required.• Takes inbound or places outbound calls to provide information to customers.• Utilizes a database to retrieve customer or company information.• Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.• Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.• Can organize and handle calls with speed and accuracy.• Can work with complex computer applications and resource materials.• Can use multiple operating environments (Windows, DOS, Mainframe).• Required to have skills in the following PC software products, Lotus Notes, Excel, MS Word• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**Benefits:For information and details on employment benefits offered with this position, please visit [Link available when viewing the job]. Should you have any questions/concerns, please contact our HR Department via our secure [Link available when viewing the job].California Pay Equity:For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website [Link available when viewing the job].Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, [Link available when viewing the job].Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).