Inside Sales Manager - job 1 of 3

About A Place for Mom

We’re the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s most trusted senior advisory service, we are a mission-based organization that enables caregivers to make the best senior living decisions for their loved ones. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families each year simplify the process of finding the right senior care solution across home care, independent living, memory care, assisted living, and more. Our services are offered at no cost to families as we’re paid by the 14K+ communities and 3K+ providers in our network.

Recently awarded one of the 2022 Best Places to work in NY and Best HR teams by comparably, the leading workplace culture and brand reputation platform, A Place for Mom is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Employees who thrive at A Place for Mom live our values every day:

• Focus on excellence
• Act with integrity and assume positive intent
• Drive outcomes every day with passion and a sense of mission
• Make the lives of our families and customers better, easier and more successful
• Realize the full potential in each team member - work as a single supportive team

An exciting opportunity to join A Place for Mom as an Inside Sales Manager and lead a remote team of Senior Living Advisors (SLAs). Senior Living Advisors (SLAs) are inside sales representatives responsible for advising families on senior care options and working with them to find the right senior living communities that match their needs. This role requires a combination of analytical and sales skills, a commitment to delivering a seamless consumer experience, and the ability to work cross functionally with other divisions within our organization to maximize outcomes and drive company success.

Responsibilities:

• Lead, manage, and develop a high performing, results driven sales team via recruitment, training, coaching, and motivating
• Provide strong, dynamic leadership that mentors, develops, and guides team members to efficiently leverage the value of every call for maximum conversion rates and outcomes
• Train, mentor and manage team on how to build relationships and educate families over the phone through the referral process while understanding each family’s unique needs and referring to the appropriate customer communities.
• Manage performance of the team to maximize outcomes
• Achieve and exceed sales goals monthly to achieve company goals
• Prepare and report on market performance to Senior Leadership team as required
• Quarterly overnight travel required for Divisional and Organizational Sales Meetings, with additional local travel to visit our community customers in the market
• This is a full time position that will require a flexible work schedule between the hours of 8am and 8pm, with night and weekend call requirements. RMs are required to work the last day of each month

• 
  Three or more years of experience successfully leading a sales team to exceed quota
• Passionate about managing by metrics
• Track record of developing new sales talent into top performers
• Ability to manage seasoned sales talent to maximize their performance
• Ability to solve personnel issues both timely and professionally
• Promotes a positive and energetic sales atmosphere with the team
• Ability to deliver results, while working in a highly independent environment
• Track record of strong collaboration with other departments or business functions, with focus on achieving shared goals
• Strong communication skills with both internal and external stakeholders at all levels
• Effective time management skills
• Strong computer skills, including Word and Excel. Access to a designated home office space, allowing for privacy during working hours, as well as a high speed internet connection

Compensation:

• Base Salary Range - $90,000-$105,000
• Yearly Bonus: $40k
• Benefits:
• 401(k) plus match
• Health insurance
• Dental insurance
• Vision Insurance
• Paid Time Off

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All your information will be kept confidential according to EEO guidelines.