Job details

Inside Sales Representative

Date: Jul 14, 2023

Location: Reading, PA, US

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

The Inside Sales Representative will be responsible for selling and supporting the segment and associated end-users accounts. This individual will also develop phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and through establishing business relationships with existing and potential customers.

Job Responsibilities

Collaborate with local sales teams and management to determine necessary strategic sales approaches within specific markets.
Maintain and expand the CRM database of current and future prospects. All communication, customer data and sales activity to be captured within CRM.
Manage cold-call prospects that are generated by external sources of lead. Emphasize product/service features/benefits, and overall program terms. Overcome objections and ensure follow-up by passing leads to sales teams with task generation tracking within our CRM system. Measure and track follow-up.
Set up and deliver sales/marketing messages through telephone and/or online methods to customers to improve their knowledge of products/offerings.
Look for opportunities to cross-sell and/or up-sell situations to gain sales commitments.
Be the conduit into the sales teams to manage any customer issue that cannot be solved via phone or online communication method. Track and close out tasks to completion.
Coordinate customer training as necessary.
Assist sales teams in managing market intelligence through external data and/or field supplied data to validate market dynamics. All data captured in CRM.

Job Responsibilities

High School Diploma with related successful 3-years sales experience.
Excellent written and verbal communication skills
Proficiency in MS office and computer technology
Customer service orientation and leadership/influencing skills
Navigates effectively in a changing environment where competing priorities require flexibility and agility
Detail oriented, highly motivated, and likes to be challenged
Ability to effectively communicate and cooperate with all departments within the organization
Bilingual English Spanish preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

Requisition ID: 31012

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Nearest Major Market: Reading PA