Quality Assurance & Food Safety Manager

Insomnia Cookies is on a journey to become the most imaginative sweet indulgence brand in the world. As we grow our company and community of Insomniacs, we are actively adding a skilled Quality Assurance & Food Safety Manager to our expanding R&D team!  Based out of our HQ in Center City Philadelphia and reporting directly to the Vice President of Cookievation/R&D, the Quality Assurance & Food Safety Manager will provide food safety and quality assurance expertise to assist in elevating our processes at the in-store bakery level as well as holding suppliers accountable to our supplier expectations.

This role will manage the day to day activities of complaint resolution, supplier/distributor auditing, and providing the Cookievation team with food safety/quality assurance requirements for new products and LTO’s.

Sweet Position Perks:

• 4 day work week!! (yupp, we get every Friday off)

• A competitive base salary plus annual bonus compensation package 

• Enrollment in our Cookie Jar deferred compensation program

• Excellent comprehensive benefits coverage that includes medical, dental, vision, prescription plans and pet insurance

• 401K with contribution match 

• Paid vacation plus 2 Insomnia Cookies personal wellness days 

• Assign food safety courses and exams to meet local, state, and federal food safety requirements for restaurants as needed.
• Manage the quality complaint resolution program from collection to resolution for all food, paper, packaging, smallwares, equipment.
• Conduct annual supplier audits to ensure suppliers continue to meet Insomnia Cookies high level of performance.
• Conduct annual distributor audits to ensure distributors continue to meet Insomnia Cookies high level of performance.
• Qualify potential new suppliers or distributors to determine they meet Insomnia Cookies expectations.
• Lead the Insomnia Cookies Food Safety Committee to ensure we continue to provide safe, quality products to our insomniacs.
• Develop and manage all Insomnia product specifications including food, paper, packaging, smallwares, and equipment.
• Provide food safety expertise and training to all teams as needed.
• Develop, monitor, and manage an Insomnia Cookies HACCP Plan to determine potential risks or areas of vulnerabilities.
• Maintain and update a Food Safety Manual for all retail bakeries.
• Serve as food safety/quality assurance expert advisor to all teams within the Insomnia Cookies organization.

• B.S. in Food Science, or related degree required
• 5 plus years of experience in QA related role required
• Knowledge of food products and commercialization, including quality assurance, supplier manufacturing and processes
• Knowledge of food safety and HACCP principles. Servsafe Certified.
• Strong interpersonal skills
• Independent, out of the box thinking
• Flexible/Adaptable
• Problem Solver/Solution Provider
• Good organizational skills and ability to multi-task.
• Good verbal, written, computer communication skills
• Detail oriented

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!