You will be defining the strategy for, and overseeing the delivery of relevant, personalised, and exciting campaigns and communications that our M&S customers will grow to love. You could be managing the end-to-end delivery yourself – or working closely with our BU marketing teams.
You will lead a team of highly talented individuals to deliver a co-ordinated sparks communications approach. It’s your role to ensure we are delivering world class relevant and rewarding loyalty communications at the right time to all M&S customers as they go through their unique journey with us - to deliver incremental value for the business and our members, behaviour change within the customer base, and a step change in how we reward our more valuable customers.
Key Responsibilities:
Essential:
Desirable:
Work’s a treat!
On top of a competitive salary, you can expect a whole load of perks:
We Value Diversity
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.
ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.
These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.
What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
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