Portfolio Marketing Manager, HE (Digitary)

Parchment believes credentials matter in the lifelong journey of a learner, from applying to college to advancing their career. We help turn credentials into opportunities. It’s an important mission and as such, we actively seek employees who are passionate about education, technology, and doing their very best every day. 

As the Portfolio Marketing Manager for the Digitary by Parchment products targeting markets outside of the US, you are responsible for the full customer lifecycle and a successful buyer journey for your product portfolio, including creating the GTM strategy and crafting the messaging and positioning around your products. You'll work closely with the Executive, Product, Sales, and Marketing teams to develop innovative marketing strategies and content that engage with your audiences.  Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into benefits is crucial. This position will report directly to the Manager of Portfolio Marketing, Higher Education.

Key Responsibilities:

Customer Expertise: Become the go-to expert on your portfolio’s customer base, gathering insights and utilizing both macro and micro-level customer feedback on a regular basis to inform product development, GTM strategies, and messaging. 

Go-to-Market (GTM) Strategy: Lead the creation and execution of GTM plans for new and existing products in your portfolio, including market analysis, pricing strategies, and channel strategies. Work closely with stakeholders in Marketing, Sales, Product, and the Executive team to get buy-in for strategies.

Messaging and Positioning: Craft compelling product messaging and positioning that resonates with target audiences, highlighting the unique value propositions of your products.

Customer Lifecycle Management: Own the entire customer lifecycle, from acquisition through retention and advocacy, by developing programs and campaigns that engage and nurture customers at each stage.

Market Research: Conduct market research and competitor analysis to identify market trends and opportunities for product differentiation.

Content Development: Strategically drive content creation, ensuring that all collateral, digital content, and communications clearly drive demand for your portfolio differentiation and align with the overall GTM and business objectives.

Campaigns Support: Work with Demand Generation teams to effectively launch and optimize marketing campaigns.

Cross-Functional Collaboration: Work closely with Product, Sales, and Customer Success teams to ensure alignment and provide market insights that influence product development and customer adoption and retention strategies.

Analytics and Reporting: Monitor key performance metrics to assess the effectiveness of marketing initiatives and adjust strategies as needed.

Qualifications:

5+ years of product or portfolio marketing experience

3+ years EMEA B2B SAAS experience, with higher education Ed Tech experience highly desirable

Proven record of successful cross-company GTM project leadership

Demonstrated ability to create GTM plans 

Demonstrated ability to collaborate effectively with Executive, Product, Sales, Professional Services, Customer Success, and Marketing (references required across Executive, Product, Sales, Professional Services, Customer Success, and Marketing)

Prior experience working in a multi-function marketing department

Demonstrated ability to influence executive and cross-functional teams

Eagerness to solicit, willingness to listen to, and ability to action feedback from internal and external stakeholders. 

Experience presenting to large and small groups virtually and in person. 

Portfolio of strongly written and strategically focused content and collateral

The ability to travel up to 25% (one week per month)

Perks & Benefits:

$80,000 - $110,000 salary 

Competitive salary, equity and 401k 

Medical, dental, disability, and life insurance benefits

HSA program, vision, voluntary life, and AD&D 

Tuition reimbursement

Paid time off, 10 paid holidays, and flexible work schedules 

Lifestyle spending account