Job details

Intake Coordinator

Overview:

TMC Therapy Management Corporation is an industry leader in therapy services operating in multiple states.

At TMC, we believe the foundation for success starts with our employees. We approach each day at TMC with enthusiasm, dedication, and creativity. Our team members take pride in representing the “Committed to Service Excellence" philosophy every day. TMC is dedicated to providing stability, job satisfaction as well as opportunities for career and professional advancement. We offer our employees competitive compensation, a diverse benefit package, and so much more!

We currently have an opportunity for a highly motivated professional to join our team. We are looking for an energetic, results-driven individual who pays close attention to detail and who is also able to work well independently. This individual will be an integral part of a rapidly growing company, with room for growth opportunities.

Responsibilities:

Duties and Responsibilities:

Verify insurance from patient referrals
Ensure patient is within eligibility requirements (i.e. contracted with insurance network, home health, etc.).
Maintain effective and timely communication with staff in relation to their schedule with patients.
Maintains patient confidentiality with regard to medical records per company policies and procedures and assures compliance with all HIPAA guidelines.
Perform all intake procedures by supplying therapists with necessary paperwork for patient to complete.
Obtain all authorizations needed to treat patient.
Review for accuracy and completion, obtain copy of ID and insurance cards for patient chart.
Obtain all approvals to continue treatment of patient.
Timely processing, distribution and tracking of all documentation to obtain physician signature. (Plan of care, Recertifications, scripts etc)
Ensures all documentation completed in timely manner.
Communicate any customer service issues or customer service recovery needed to the program Director immediately.
Complete full intake of patient prior to first visit.
Assistance with administrative duties of the Billing Team
Assistance with credentialing needs
Research and resolve issues with payers presented from Billing
Working directly with Director of the program to ensure therapists are documenting timely.
Collect deductible, coinsurance, and copays from patients as needed.
Tracking MD certifications through fax and following up by phone.
Send out statements and answer patients’ questions.
Other duties as assigned.

Qualifications:

Qualifications:

High school diploma or equivalent.
Knowledgeable and skilled in Microsoft Word and Excel.
Customer service skills.
2 + years of medical billing insurance experience.
Excellent organization and time management skills.
Knowledge of billing and insurance terminology.
Ability to prioritize and meet deadlines.
Compliance focused and detail oriented.
Ability to establish and maintain effective working relationships with team and customers.

TMC Glassdoor Company Review

4.1

TMC DE&I Review

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CEO of TMC

Mark and Dreama Waldrop

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By TMC

TMC strives to be the preferred therapy provider and employer in all communities we serve. We make a positive difference by delivering compassionate, superior care to all. Our passionate commitment to service excellence creates loyal customers ...

15 jobs

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INDUSTRY

Health Care Services & Hospitals

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Homosassa, FL

DATE POSTED

June 9, 2023