Sr. Inside Sales Representative

Who We Are:  

IPS opened its doors in 2007 to become the industry's leading service provider, offering single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the industry's largest network of remanufacturing locations, distribution centers, and field service offices across North America and the United Kingdom, serving over 30,000 customer locations across a wide range of end uses, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil and gas, metals, mining, paper, aggregates, cement, hospitals, universities, commercial buildings, and data centers. 

IPS offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining IPS, you'll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit. 

Responsibilities and Expectations: 

Integrated Power Services (IPS) is seeking a skilled and dedicated Inside Sales Representative for our Houston Service Center.  

• Provide customer service for timely and cost-effective completion of all Distribution related functions in support of the IPS outside sales organization and our OEM partners.  This includes but is not limited to: 

• Processing customer inquiries 

• Providing quotations 

• Entering orders 

• Processing orders 

• Selection and procurement of motors from suppliers 

• Investigation and resolution of customer issues 

• Supplier management 

• Act as a technical resource to address and resolve inquires and problems with assistance from engineering and OEM partners 

• Provide client and sales correspondence: 

• Tracking of shipments  

• Processing orders and credits  

• Assist with inventory management 

• Interpret and ensure compliance with operating policies and procedures 

• Utilize Continuous Improvement Process Solution tools and processes 

• Establish and maintain relationships with external suppliers  

• Maintain detailed notes in order files 

Qualifications and Competencies: 

• High school diploma required  

• Sharp analytical thinking and reasoning abilities 

• Strong proficiency in the use of Microsoft Office suite as well as Adobe Acrobat 

• Ability to analyze and interpret data and take appropriate action 

• Excellent time management 

• Ability to communicate technical data in a clear and concise manner 

• Must exhibit excellent written and verbal skills 

• Technical background with electrical and/or mechanical products is a plus 

• 3 or more years of customer service or inside sales experience in an industrial environment or equivalent education preferred 

• Excellent interpersonal skills, including the ability to build rapport with current and potential customers and suppliers 

• Critical attention to detail 

Benefits:

•        Paid Time Off (PTO) 

•        401k Employer Match 

•        Bonus Incentives  

•        Tuition Reimbursement Program  

•        Medical, Dental and Vision plans 

•        Employee Assistance Program (EAP)  

•        And more! 

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.