Integration Engineer/API Development

Funnel, a well-funded startup in marketing tech, is searching for their next colleagues to join the Data Operations team and help customers solve their newest and often most complex data problems. If you're intrigued by the prospect of joining a rapidly growing company with a very strong emphasis on agile teamwork and promoting skill building, then this could be an awesome position for you - we have great pay and very generous benefits.

Funnel’s platform enables marketers to import and consolidate data from all of their marketing tools and channels, and lets them easily export their data to data warehouses (e.g. Amazon Web Services / Redshift) and analysis tools like Google Sheets, Google Data Studio and Tableau. Since the product launch in 2015, we have set up offices in Stockholm and Boston, and grown to service thousands of marketers all over the world, with the US as the largest market. We currently employ over 200 people, and are still growing.

We uphold and promote a “people first” culture where we consider team achievements and mental well being key measures of success. We strive for the work environment to be fun, friendly and fulfilling. We believe that psychological safety and individual development are core components that are needed for building successful organizations.

About the role

We are hybrid remote from our Boston office - 2-3 days/wk onsite

The Data Operations team is responsible for data integration engineering to support Funnel's customers with their data use cases. When a customer needs data imported to Funnel from a source that is not supported by Funnel's "out-of-the-box" integrations, they come to Data Operations. In other words, the team helps customers set up custom data extraction, configures the import of data in the Funnel platform, and troubleshoots customer problems with the integrations that we have built for them - in other words, we spend a lot of time working with APIs.

As an Integration Engineer, you are a key contributor to ensuring that our customers get maximum value out of Funnel. It is a unique type of role in a team that frequently interacts with various teams in both the Software Development and Commercial departments.

Stuff that we use at work today:

• Code: Python, JavaScript, SQL

• IDEs: VS Code, PyCharm

• Version control: Git/Github

• Testing: Postman

• Cloud services: Amazon Web Services (AWS), Microsoft Azure

• Databases and SQL: Postgres, MySQL, BigQuery

• CRM: Hubspot, Intercom

At the end of the day, specific keywords or technologies are not critical to us in our team. Our focus is on whether you can think about data and work on solving business problems with the right approach.

Who you are

Traits we are looking for in you:

• You are comfortable working in customer-facing roles, and you enjoy being a helpful resource and solving other people's problems

• You have a drive for self-education/ self-teaching where you take ownership and initiatives in evolving your skills

• You have an analytical mindset where you are analyzing long term and short term challenges as well as considering sustainable and scalable solutions - from business processes to code

• You are curious, where you have an eagerness to see what's "under the hood" and see what makes stuff tick

• You think deeply about data: its shape, how it behaves, various formats, where it is going, where it came from, how to transform it

Skills and experiences that are required

• 2-5 years practical hands-on experience in a professional setting

• Experience in writing code, either through education or work

• Experience in a customer-facing role (customers can be both external or internal)

• Knowledge of REST and/or SOAP APIs (both front and back-end perspectives are relevant)

• We focus intensely on culture and work-life balance. We care about family and personal development, and don’t expect for you to always be 100% engaged with work.

• Our team has a diverse background of experiences - we come from finance, startups, straight from college, and engineering - and across two continents.

• We focus our hiring on traits, believing that they’re better to target than technical skills, which you can learn with us.

• Unlike most companies today, we want to develop you for a career at Funnel - we do this by providing mentorship and a transparent internal career ladder.

• We care about your happiness at work, and want to help prepare you for whatever you want in your career future.

Why You Might Be Excited About Us

• We are at the forefront of data-engineering-as-a-service and no-code data tools for marketers, and people working with business data.

• We are pushing the envelope. We focus intensely on culture and work-life balance.

• We strive for the work environment to be fun, friendly, and fulfilling.

• Unlike most companies today, we want to develop you for a career at Funnel - we do this by providing room for personal growth, and by working in a fast-growing scale-up, you will have tremendous opportunities to develop and grow as a professional and person.

Why You Might Not Be Excited About Us

• Because we’re a startup and this team is evolving towards more technical depth, priorities and our trajectory may shift.

• Not all of our processes and procedures are perfect - we firmly believe that almost anything can be done in a better way. If you don’t want to contribute to improvements for the team, you may find that frustrating.

• Because our team is often autonomous, your responsibility and accountability may not be well defined. We expect you to independently identify where the team needs you to focus your efforts and in what ways you are best equipped to contribute.

• We value excellent communication skills - you will interact directly with Funnel’s customers.

Fantastic Benefits We Offer

• Comprehensive insurance including medical, dental, vision, and life

• 120 hours (15 days) of Vacation

• Industry leading 401k matching - dollar for dollar up to 6% (after 90 days)

• Industry leading 14 Weeks Parental Leave (i.e. Maternity and Paternity) leave at 100% compensation, with a “ramp up” period to return to work

• Commuter Benefits - pre tax

• “You-focused” training and onboarding program

• Transparent career ladder for advancement

• On-site gym

• Snacks and a range of drinks to choose from (including our own Nitro Cold Brew!)

• Located directly across from South Station for an easy commute

• A multicultural and diverse working environment

Frequently Asked Questions

Who else works at Funnel on this team?

Walter, Nick, Kelsey, Tim, Juan, Ray and our co ops Brendan and Neha

Can you sponsor me?

Unfortunately, no, at this time we cannot.

What does this position pay?

To attract talented individuals, our compensation is “market” and our benefits are quite generous. For candidates in our interview process, we are happy to discuss salary ranges.

Where is Funnel located?

Funnel’s US office is at 175 Federal Street, Boston, Massachusetts, and the corporate headquarters are in Stockholm, Sweden.

Are you okay with remote work?

Mostly: during COVID, our main concern is to keep staff safe - we have "hybrid" schedules that minimize close contact via socially distanced “pods” and scheduling who is in (and not in) the office day by day. Most people come in to the office 3 days a week. In the future, we plan to continue this hybrid policy - at this time, we do not see 100% remote work as a good fit for us.

Interview Process

Funnel is an EOE/Veterans/Disabled/LGBTQ employer.

We uphold and promote a “people first” culture where we consider team achievements and mental well-being key measures of success. We continually celebrate the diverse community different individuals foster. Our inclusive culture inspires us to try new things, speak openly, and be bold. Our inclusive culture empowers all of us to connect, belong, and grow. As an equal opportunity employer, we stay true to our mission by welcoming the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Funnel is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 857-663-0936 or send an e-mail to accommodations@funnel.io and let us know the nature of your request and your contact information

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