Integrations Manager

Do you enjoy problem solving and speaking with customers on best practices? Aklamio is looking for an Integrations Manager to help further our development and align with key stakeholders to ensure good customer success and implementation processes for our ever changing referral marketing platform! Come be part of our growth, and take our product to the next level.

Who we are

At Aklamio, we believe that customers, their networks, the power of word-of-mouth and customer insights are a company's best assets. With our Customer Incentives Platform, we help enterprises all around the world grow by acquiring new customers, and by rewarding loyal customers and converting them into brand advocates.

Founded in 2011, Aklamio has become Europe's most successful incentives marketing platform with offices in Berlin, London, and Madrid. Aklamio was ranked 2nd fastest growing technology startup in Germany (Financial Times, Europe's 1000 Fastest Growing Companies) with minimal external funding.

What you'll do

• Report to our Integrations Lead and take ownership of our ever growing partner integration with brands and services
• Implement our SaaS technology (tracking script, APIs, iFrame) into our new customers' website
• Rolling out new features across our customers
• Ensuring that the technical setup is done correctly on our customers' end
• Be our point of contact for our new and current customers and internal teams (Integration, Sales, Customer, IT, Product, etc) when it comes to handling new processes and optimization
• Be hands on to learn and improve our API and run testing scripts as well as monitoring the functionality of the APIs in production
• Translate our customer requests into product requirements for our growing Product team

What you'll bring with you

• Has a proven track record of 3-5 years as a solutions / integrations manager or a coding or technical project management background (B2B, e-commerce, SaaS or startups are a plus!)
• You enjoy being a solutions expert, integrations manager or providing technical implementation for companies
• Experience working in different sides of the funnel: integration for large complex systems, or software development , or product management
• Good understanding of APIs and strong analytical skills
• Communication is very important for you and you're used to working cross-functionally within internal and external teams
• Extensive coding background, you enjoy writing in Javascript and Python and are proficient at debugging code (additional languages are a plus)
• An avid problem solver when it comes to meeting customer needs, and can easily translate data into insights in a non-technical manner
• You've worked with JIRA and Confluence
• Previous knowledge in using Postman
• Have a good understanding of SQL
• You are results-driven and possess a 'yes I can' attitude when given the opportunity
• Excellent English communication skills (additional languages such as German, French, Spanish, etc are a nice plus)

Why join us

Become part of an excellent team in one of Europe's fastest-growing and most exciting startups. We offer many possibilities for development in an international environment with flat hierarchies and fast decision making. Innovation, creativity and ownership are our top priorities! At Aklamio we are committed to providing a mutually respectful work environment. We believe diversity, team building and inclusion among our teammates are essential to our success.

We offer

• Challenging team and career growth opportunities.
• Live and work where you want- Home office is the new normal for us. Live anywhere in Germany, Spain, or the United Kingdom and work from the comfort of your home, favourite coffee shop or wherever you please. Or feel free to make use of our stylish and comfortable headquarters in Berlin- we'll save you a seat!
• Benefits that fit your life. Use our benefits marketplace to choose from shopping, entertainment, electronics, music, games, fitness, transportation, and more!
• Generous Company Pension Scheme.
• Personal and Career Development: Yearly budget for training so you can expand your skills professionally or linguistically!
• Balance: 30 days of vacation.
• Belonging: enjoy monthly lunches, virtual and in-person team events. Team building is fundamental for us.