Job details

IT Specialist

Intercom is on a mission to redefine customer service. We are looking for a motivated IT Specialist to provide exceptional IT support in our Dublin office while leading new hire sessions and maintaining our tech infrastructure.

Skills

Support for productivity and communications applications
Experience with SSO, 2FA, MDM technology in enterprise
Problem-solving skills for hardware and software issues
Teamwork and a passion for IT

Responsibilities

Provide end-user support and lead new hire sessions
Set up Apple & Windows devices for employees
Manage account provisioning and offboarding processes
Document processes and support end-users
Contribute to team maturity and manage projects

Education

College level degree in relevant field or equivalent experience

Benefits

Competitive salary and equity
Daily lunch and stocked kitchen
Regular compensation reviews
Comprehensive health and dental insurance
Open vacation policy and flexible holidays
Paid maternity and paternity leave
Cycle-to-Work Scheme with secure bike storage
Standard MacBooks provided

To read the complete job description, please click on the ‘Apply’ button

Intercom Glassdoor Company Review

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CEO of Intercom

Karen Peacock

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By Intercom

Intercom is a leading enterprise software company specializing in business messaging, providing businesses with a way to chat with their customers. We stand as the only complete Customer Service platform giving experiences for support teams with AI.

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