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Job details

Senior Analytics Engineer

Intercom is looking for a Senior Analytics Engineer to join their team to enhance customer service solutions leveraging AI. They need someone adept at managing data models and providing insights that drive business decisions.

Skills

  • Advanced SQL expertise
  • Familiarity with dbt and Snowflake
  • Strong communication skills
  • Experience with DAG frameworks like Apache Airflow

Responsibilities

  • Partnering with the data infrastructure engineering team to maintain the data warehouse
  • Building a high-quality data platform for business decisions
  • Collaborating with internal analyst teams to provide the right data answers
  • Improving data collection processes to automate workflows
  • Resolving data issues and alerting findings

Education

  • Relevant degree in Computer Science or related field

Benefits

  • Competitive salary and equity options
  • Catered lunches and stocked kitchen
  • Comprehensive medical benefits
  • Open vacation policy
  • 401k plan
To read the complete job description, please click on the ‘Apply’ button
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CEO of Intercom
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Karen Peacock
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Intercom is a leading enterprise software company specializing in business messaging, providing businesses with a way to chat with their customers. We stand as the only complete Customer Service platform giving experiences for support teams with AI.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Social Impact Driven
Rapid Growth
Passion for Exploration
BENEFITS & PERKS
Dental Insurance
Health Savings Account (HSA)
Vision Insurance
Disability Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Medical Insurance
Mental Health Resources
Maternity Leave
Paternity Leave
Paid Time-Off
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$185,000/yr - $215,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 20, 2024

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