Job details

Senior Technical Program Manager

Intercom is looking for a skilled Technical Program Manager to lead the planning and execution of initiatives enhancing their Enterprise Systems capabilities within a collaborative team environment.

Skills

Experience with system architectures
Leadership and influencing skills
Strong program management capabilities
Ability to analyze complex processes
Proficient in requirement elicitation techniques

Responsibilities

Clarify and shape initiatives with leadership
Ensure clear purposes, goals, and milestones for projects
Drive visibility and alignment across partner teams
Gather and document functional specifications
Identify issues, risks, dependencies, and develop strategies
Streamline process improvements

Education

Bachelor's degree or equivalent experience

Benefits

Competitive salary and equity
Comprehensive medical, dental, and vision coverage
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage

To read the complete job description, please click on the ‘Apply’ button

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CEO of Intercom

Karen Peacock

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By Intercom

Intercom is a leading enterprise software company specializing in business messaging, providing businesses with a way to chat with their customers. We stand as the only complete Customer Service platform giving experiences for support teams with AI.

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