Intern - Experience Strategy

About Us: VMLY&R

VMLY&R is a global brand and customer experience agency that harnesses creativity, technology, and culture to create connected brands. But what does that mean? It means we're a creative agency that is built on the promise of collaboration and human connection. Creating connected brands isn't just what we do — it's what we're known for and who we are. We empower our clients to excel at the intersection of "brand" and "customer experience," starting with simple goals: Create work that becomes part of people's lives; promote value for our clients; and, in the best of cases, help the world.

We're committed to building a united global network of creators and thinkers, regardless of their age, race, skin color, religion, disability, sexual orientation, gender identity or expression. With over 12,000 employees across the globe, our influence is made stronger by applying our collective experiences to tell stories that not only sell products and experiences, but also guarantee positive representations of all communities.

Our unique culture is rooted in a great deal of care for you and your success. Above all else, we are committed to strengthening your experience by ensuring your inner potential continues to be discovered.

We also offer about a dozen employee resource groups (ERGs) that allow you to tap into your personal identities, interests and passions. Our ERGs celebrate ethnic diversity, life as a working parent or caregiver, neurodiversity, the LGBTQ+ community, wellbeing, and more. Regardless of your interests, there is no shortage of opportunities to get involved, so tap into our global network and find where you can make your ideas come to life.

As an Experience Strategy intern, you’ll jump right in, inspiring great work for a range of amazing clients. You’ll work alongside our talented and diverse team of experts as we bring a human-centered approach to the design business, and experiences for a more connected age.

If you consider yourself self-motivated, passionate, and innately curious, think you have a knack for understanding the world around you and enjoy translating human empathy into meaningful opportunities, and get excited to impact how products, services and solutions drive meaningful change in peoples’ lives, then you could be a VMLY&R experience strategy intern.

Responsibilities

• Researching people, competitive landscapes and evolving environments through primary and secondary research
• Digging deep into the jobs to be done of people to understand the deep why behind their actions
• Working across a variety of brands
• Visiting stores and undertaking experiential research to understand the mindset and journey of key audiences
• Working closely with our researchers, strategist and designers to bring your findings to life through solutioning and validation testing.

Desired Skills & Experience

• Junior, senior, or nontraditional student in college or recent graduate with coursework or experience in a related field
• Infinitely interested in understanding people and the world around them
• Team player mentality and a positive attitude
• Ability to jump in and help however you’re needed
• An innovator and visionary that is excited to bring together left brain (analytical thinking) and right brain (creativity) to drive impact
• An interest in customer experience, service design and business design

VMLY&R is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.