Summer 2024 Marketing Intern

US Remote

Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone.

Who We Are

Intradiem is a technology company on a mission to reinvent customer service through automation. 

What We Do

We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year.

How We Work

We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems.

Our Culture

We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. 

Our Values

We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:

• Servant’s Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives.
• Craftsman’s Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick).
• Revolutionary Spirit—leaving the world a better place than it was when we found it, and doing things we would be proud to brag about to our grandchildren.

Your Role

We’re looking for marketing intern to join our tight-knit team of marketing professionals to build the best brand and marketing campaigns. The marketing intern will report to the Senior Digital Marketing Strategist.

Your Responsibilities

• Collaborate with the Marketing team to support immediate and on-going Marketing initiatives.
• Assist team members with content creation for social media platforms and other channels.
• Support the Marketing team in daily administrative tasks.
• Perform market analysis and research
• Utilize company database and customer relationship management systems (CRM) as needed.
• Support the planning and execution of Marketing-related events
• Support campaigns to help increase awareness and sales
• Create and build emails for email marketing campaigns.
• Write content for the company blog and website
• Conduct all business in accordance with Intradiem policies and procedures
• All other duties as assigned

Your Background

• Requires an educational background standing in Communications, Marketing, Media or a related field
• Currently pursuing a Bachelor’s degree in Communications, Marketing, Media, or a related field
• Creative thinker and problem solver with a high level of attention to detail
• Excellent verbal, written, and interpersonal communication skills
• A strong sense of teamwork and ability to execute programs
• Strong time management and project management skills
• Positive attitude and personality: Can-do mentality, self-motivated, curious, coachable and willing to learn
• Must have experience in Microsoft Office applications (especially PowerPoint, Excel and Outlook). Experience using Canva, Photoshop and/or Premiere Pro are a plus!

Work Authorization:

Candidates for positions with Intradiem must be legally authorized to work in the United States. Verification of identity and employment eligibility will be required during onboarding. 

Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.