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Clinical Territory Associate - job 4 of 10

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
 

Job Description

Primary Function of Position
 

The Clinical Territory Associate (CTA) is a 24+ month developmental role that will partner with the Phoenix, AZ team to gain knowledge in all aspects of our business to include technical, clinical, and sales.

Essential Job Duties (Specific responsibilities and tasks an individual would be expected to perform in the role. Additional job duties may be determined by functional people manager)

 

  • Assists sales representatives with surgeon trainings, hospitals robotic development, and overall territory management
  • Guides technical in-services for customers to include OR staff, surgeons, etc.
  • Sells benefits of advanced technology to existing robotic users to contribute to team overall quotas
  • Gains experience in goal setting, mapping, and attaining in preparation for quota bearing role to follow CTA position
  • Manages administrative tasks: reporting of sales/procedures, outcomes of sales activities, submission of expense reports

Qualifications

Required Skills and Experience (Specific skills, knowledge, and experience that an individual must possess in order to successfully perform in job)

 

  • Minimum 1-year leadership (military) experience or 1 year of outside sales experience required
  • Ability to travel up to 25%, and work nights and weekends as needed

 

Required Education and Training (As applicable - Specific education and training that an individual must possess in order to successfully perform in job)

  • Bachelor’s degree required

 

 

Working Conditions (As applicable - Any physical requirements for the job.  If not applicable, state “none”)

 

  • None

 

Preferred Skills and Experience (As applicable - Specific skills, knowledge, and experience that are not required to perform the job, but are desirable to have)

  • Proven record of success
  • Ambition and exceptional work ethic 
  • Ability to excel in a high-energy, fast-paced environment 
  • Excellent interpersonal skills and persuasive communication skills 
  • Proven ability to work effectively as part of a team 

#LI-REMOTE

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.

 

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Clinical Territory Associate, Intuitive

At Intuitive, we’re passionate about transforming healthcare through minimally invasive procedures, and we’re excited to welcome a Clinical Territory Associate to our dynamic team in Phoenix, AZ! In this 24+ month developmental role, you’ll dive into the fascinating world of robotic-assisted surgery, collaborating closely with our sales team and healthcare professionals. You’ll assist during surgeon training sessions, guide technical in-services, and help manage territory operations. This position is all about growth, as you will learn how to effectively communicate the benefits of our innovative technologies to existing users, while also preparing for the future transition to a quota-bearing role. With a base foundation built on leadership experience or outside sales, your strong work ethic and exceptional interpersonal skills will help you be effective in driving sales and fostering relationships in clinical settings. We’re looking for someone willing to travel occasionally and ready to embrace a fast-paced, high-energy environment. At Intuitive, we believe everyone has the potential to make a difference, and we are committed to your long-term growth and success. If you're looking to advance your career while making a positive impact on healthcare, we invite you to join us in advancing the world of minimally invasive care!

Frequently Asked Questions (FAQs) for Clinical Territory Associate Role at Intuitive
What are the responsibilities of a Clinical Territory Associate at Intuitive?

As a Clinical Territory Associate at Intuitive, you'll be pivotal in assisting sales representatives with surgeon training and managing hospital robotic development. You'll guide in-services for operating room staff and surgeons, while also promoting the benefits of advanced technology to existing users. Your role will include an array of administrative tasks, such as reporting on sales and procedures, all aimed at preparing you for an eventual quota-bearing position.

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What qualifications are required for a Clinical Territory Associate position at Intuitive?

To be considered for the Clinical Territory Associate role at Intuitive, you’ll need a Bachelor’s degree along with at least one year of leadership experience, preferably in military roles, or outside sales experience. The ideal candidate should also be prepared to travel up to 25% of the time and be available to work nights and weekends when necessary.

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What skills are essential for success as a Clinical Territory Associate at Intuitive?

Success as a Clinical Territory Associate at Intuitive hinges on having strong interpersonal and persuasive communication skills. An ambitious work ethic, the ability to thrive in a fast-paced environment, and a collaborative spirit are also key. Your experience in managing relationships and driving sales will allow you to excel in this role.

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What does the career path look like for a Clinical Territory Associate at Intuitive?

The Clinical Territory Associate role at Intuitive is designed as a launching pad for a successful career in medical device sales. After the initial 24+ months, you will transition into a quota-bearing sales role, equipped with the knowledge and experience gained during your time in this developmental position. This creates a wonderful opportunity for advancement within the company.

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What is the work environment like for a Clinical Territory Associate at Intuitive?

At Intuitive, the work environment is collaborative and high-energy, filled with passionate individuals dedicated to advancing healthcare. As a Clinical Territory Associate, you'll be engaged in dynamic interactions with healthcare professionals and team members alike, all while contributing to innovative healthcare solutions. We pride ourselves on our inclusive culture that encourages diverse perspectives.

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Common Interview Questions for Clinical Territory Associate
Can you describe your previous sales experience related to medical devices?

When answering this question, focus on highlighting your specific roles, the outcomes you achieved, and the skills you developed. Be ready to share metrics and examples of how your sales strategies improved customer engagement or increased revenue.

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How do you prioritize tasks when managing multiple responsibilities?

A great answer will outline your approach to prioritization, such as using tools to track tasks, setting deadlines, and communicating with the team. Demonstrating that you can manage and meet deadlines while contributing to sales goals will resonate well.

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How do you handle challenging situations with clients or surgeons?

This is a chance to showcase your problem-solving skills. Discuss a specific challenge you faced, the steps you took to resolve it, and the positive outcome that followed. Emphasizing your ability to empathize and listen closely will also be beneficial.

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What motivates you to excel in a sales role?

Share specific motivations, such as seeing the direct impact your work has on patient care and healthcare advancements. Relating your personal goals to the mission of Intuitive will provide a strong connection with the company’s values.

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Describe a time you worked effectively as part of a team.

Use the STAR method to describe a situation where you contributed to a team goal. Highlight your specific role and what you did to help the team succeed, emphasizing collaboration and communication within the group.

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How do you stay informed about advancements in robotic-assisted surgery?

Discuss the methods you use to keep abreast of industry news, such as following medical journals, attending conferences, or participating in webinars. Showing your dedication to ongoing learning aligns well with the culture at Intuitive.

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What approach do you take to train or guide a new team member?

Emphasize your mentorship style, perhaps discussing how you would assess a new member’s background and tailor your guidance accordingly. Real examples of how you've successfully onboarded others will strengthen your answer.

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In your opinion, what are the key skills for a Clinical Territory Associate?

Highlight essential skills such as strong communication, adaptability, sales acumen, and teamwork. Relate these skills back to how they will enable you to fulfill the responsibilities at Intuitive effectively.

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What challenges do you anticipate in the Clinical Territory Associate role?

Demonstrate your understanding of the role by discussing potential challenges like managing multiple accounts or adapting to varying client needs. Then, explain how your skills prepare you to navigate these obstacles successfully.

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Why do you want to work specifically at Intuitive?

Convey your alignment with Intuitive's mission and values. You might mention their commitment to innovation in healthcare and how your personal passion for improving patient care aligns with their goals.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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Full-time, remote
DATE POSTED
April 18, 2025

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