Job details

Digital Solutions Representative - job 4 of 4

Get a free resume review

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Intuitive Surgical is widely considered the most exciting medical device company in the world today. Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device, the da Vinci® Surgical System, to enhance their surgical precision and greatly improve patient benefits. As our technology and product offerings evolve, so does our need for strong sales talent.

The Digital Solutions Representative (DSR) will focus on the execution of current and future digital strategies. The DSR will work to expand the footprint of Intuitive’s existing da Vinci platform by promoting enhanced data products to targeted customers, turning opportunities into action and building efficiencies over time. The DSR will serve as the liaison between internal teams and the customer, providing customer feedback, troubleshooting customer challenges and sharing leads with other teams. The DSR will collaborate cross-functionally to target, drive product utilization, and support customers in new and existing accounts.

Roles & Responsibilities

Drive adoption and utilization of digital solutions through targeting, customer support, and continuous consultation with customers on functionality and benefit.
Drive continuous expansion and development of the digital user base by working with key surgeon thought leaders and other key customers to develop a qualified lead funnel.
Partner with Key Account, Clinical and Capital teams to identify digital solution leads and develop targeted customer strategy.
Engage with prospective customers via video meeting, email, and phone to understand their needs and communicate the value of our digital solutions. In-person meetings may be required as needed.
Effectively collaborate with cross-functional teams in the corporate office to understand assigned business and needs.
Partner with Sales and Marketing to ensure success of regional and virtual market development events, trade shows, and other industry activities.
Achieve daily goals and monthly targets of outbound calls, lead engagements, meetings, and qualified opportunities. Use Salesforce.com to organize activities, manage pipeline and report territory progress.
Responsibly manage administrative tasks; reporting, outcomes of support activities, submission of expense reports, etc.

Qualifications

Skills, Experience, Education, & Training

Bachelor degree required
2+ years experience in a business development role required
Medical or software business development experience preferred
Experience developing key customers, strategic accounts, and/or IDNs a plus
Proven experience with cross-functional collaboration
Demonstrated success with influencing customers and leadership via phone
Highly organized and able to manage time in a fast-paced environment
Strong communication skills, both written and verbal

#LI-REMOTE

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.

Average salary estimate

$80000 / YEARLY (est.)

min

max

$70000K

$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Digital Solutions Representative, Intuitive

At Intuitive, we're on a mission to make surgery less invasive and more effective, and we're looking for a dedicated Digital Solutions Representative to join our vibrant team in San Francisco, CA. As a leader in robotic-assisted surgery, Intuitive empowers healthcare professionals to deliver exceptional care, and you can be a part of that journey! In this role, you will be the bridge between our innovative technologies and the healthcare professionals who use them. By promoting our digital solutions and driving their adoption, you will help shape the future of minimally invasive care. Your responsibilities will include actively engaging with surgeons and healthcare teams, providing ongoing support, and utilizing your business development skills to expand our user base. We believe that great ideas can come from anywhere, and we encourage our team members to collaborate and share their unique perspectives. This position provides the perfect opportunity to grow both professionally and personally, as you partner with cross-functional teams to meet our clients’ needs. Your success depends on your ability to effectively communicate the value of our digital solutions, manage customer relationships, and meet your targets. At Intuitive, you will not just be filling a role; you'll be making a significant impact on healthcare around the globe. If you are passionate about helping others and are ready to take on a challenge, we want to hear from you!

Frequently Asked Questions (FAQs) for Digital Solutions Representative Role at Intuitive

What are the key responsibilities of a Digital Solutions Representative at Intuitive?

As a Digital Solutions Representative at Intuitive, you will be engaged in driving the adoption of digital solutions through targeted customer support and collaboration. Your primary responsibilities include consulting with surgeons to enhance product utilization, identifying new leads, and working closely with cross-functional teams to develop effective strategies. You will also communicate the benefits of our sophisticated digital tools through various channels, ensuring that healthcare professionals see the value in our offerings.