- Experience in running metrics with an understanding of SLAs.
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Ability to read, write, and interpret business and technical documents.
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Ability to multi-task and maintain deadlines.
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Flexible with working in different time zones.
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Experienced in working with teams from multiple time-zones, multi-national interaction.
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Experienced in trouble-shooting various operating systems.
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Able to support users via different communication methods (phone, email, instant messaging).
Intune/Azure AD - User Management:
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On boarding of new users.
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Assigning User Licenses to users for endpoint configuration.
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Create, edit or delete Azure Active Directory (AAD) User and Device groups.
Intune/AAD - Application Creation and Deployment/Assignment
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Upload and Configure LOB applications (Windows, iOS and Android).
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Upload and Configure OEM Store applications (Microsoft, Apple and Google).
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Deploy LOB applications to endpoints.
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Deploy OEM Store applications to endpoints.
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Deploy LOB/Store applications to group of users (AAD user groups).
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Monitor application deployment status.
Intune - Service Administration
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Assignment of subscriptions and licenses to users.
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Apple APN cert Management (renewal)
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Android for Work (Google), Apple Business Manager (Apple), Autopilot (Microsoft).
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Device settings configuration to enable Azure AD join (for Windows 10 devices)
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MDM auto enrollment configurations (for Windows 10 devices)
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Reporting.
Intune - Mobile Application Management
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LOB Application Wrapping for iOS and Android managed applications.
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Wrap the LOB apps using iOS SDK.
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Wrap the LOB apps using Android SDK.
Intune - Device/Profile Management
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Create, Maintain, Update, Deploy and Delete policies
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Configuration policies like Device restrictions, Wi-Fi profile, domain join profile etc.
Compliance Policies-
iOS, Android and Windows.
Device Life Cycle-
Enrollment process of endpoints (iOS, Windows 10 and Android).
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Retire and Wipe Devices.
AAD/Intune - Conditional Access
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Create, Maintain, Update, Deploy and Delete CA policies
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CA for Windows, Android, iOS, MacOS.
Intune - Auto-Pilot
Excellent experience on the below.
Extensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMG-
Extensive experience in designing and execute the technical implementation of Windows 10 Autopilot\Modern Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications.
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Production of High-level/Low Level Design documentations.
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Proficient in customizing and deploying Windows 10.
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Knowledge on Group Policy Objects, Active Directory security and compliancy configurations and migrating to Intune CSP\ADMX templates.
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Experience in setting up Intune based Software Distribution, Patch Management, Windows as Service, Driver Management processes.
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Configure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, Bitlocker, Windows Hello for Business etc.
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Experience in Microsoft Azure AD, AzureAD AppProxy.
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In depth understanding with deployment technologies to include, but not limited to AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIP
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Mobile Device Management and Mobile Application Management (MAM); protection and app restrictions on for Outlook and Office mobile apps on various mobile devices.