Job details

Senior SAP CRM Consultant (US Citizen or Permanent Resident required)

About invenioLSI:

The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today’s business. We know how to navigate the extraordinary complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organizations of tomorrow using the technologies of today. Learn more at www.invenioLSI.com.

Senior SAP CRM (Grantor) Consultant (US Citizen or Permanent Resident required)

Qualifications and Experience:

Functional SAP CRM Sales/Service and Grantor experience required;
SAP CRM End to End functional design experience in out of the box business processes;
Ability to lead design sessions, work fit-gap analysis, identify development objects and work with technical team;
Grantor Management implementation experience/knowledge in Grantor Programs Management, Application and Agreement Management, Change Request and Claims;
Configuration of CRM Service functionalities including Installed Base Management, service tickets, and service orders;
Configuration of CRM Service functionalities including Confirmations with ERP billing and Logistics Integration;
Extensive experience in the configuration of Web UI for multiple Business Roles, Transaction Launcher, Actions, & Partner;
Extensive experience in configuration Text Determination Procedures, Status Profile, Org. Data Determination and Transaction Types;
Good understanding and knowledge about Web Requests - BSP/Adobe forms, Web UI enhancements, AET, BADIs and Workflows;
Ability to identify and build test data and testing scenarios. Test data creation for Unit testing as well as product testing;
Clear understanding of SAP Security functions and provide specific direction to security team.

Responsibilities:

Participate in Client Workshops;
Participate in Requirements Capture & Analysis;
Contribute to Functional Skill/ Technical Skill & Business Process Definitions;
Coding, Configuration, Testing, Integration;
Author Test Plans;
Test Automation;
System Installation/ Configuration;
System Tuning & Transport Management;
Security & Authorization;
System Upgrade;
Integration;
Ticket Handling;
Incident Management;
Data Migration;
Stay abreast of industry standards & Domain updates;
Documentation;
Collaborate with a distributed team;
Quality/ Standard focus;
Focused on specific engagement;
Collaboration - Main: within the team & LC/PM, PM/ SDM, SME.

Business Skills

Excellent oral and written communication skills, the ability to clearly and concisely communicate with others;
Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio;
Understanding of business processes for focus area or module;
Ability to do research and perform detailed tasks;
Strong analytical skills;
Understands business functionality related to SAP module/application as well as can identify and understand touch points between modules.

Consulting Skills

Aptitude for working in a team environment; problem solving skills, creative thinking, communicating clearly and empathetically, strong time management and ability to collaborate with all levels of staff;
Ability to explain ideas and concepts to other project team members and to client personnel;
Has a solid foundation for consulting “soft” skills necessary on client engagements;
Ability to interpret requirements and apply SAP best practices;
Ability to identify upsell opportunities and assists in management of scope.

Supervision Skills

Self-starter with ability to manage their own time and task in order to meet project milestones;
Manages their own and assist the team task lists in order to meet project milestones.

Leadership Skills

Maintains positive working relationship with others;
Seeks ways to increase their level of contribution and team effectiveness;
Works in conjunction with peers and mentor junior consultants;
Works well as a member of a team;
Seeks ways to increase team contribution and effectiveness;
Motivates the team with hard work and professionalism.

General Skills/Tasks

Can help focus project team efforts in developing solutions for client situations;
Completes assignments within budget, meets project deadlines, makes and keeps sensible commitments to client and team;
Meets billing efficiency targets, complies with all administrative responsibilities in a timely and effective manner;
Keeps project management appraised of project direction and client concerns;
Understands client’s business and technical environments;
Regularly prepares status reports and submit timesheets as required.

invenioLSI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. invenioLSI’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

invenioLSI Glassdoor Company Review

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