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Invoice Specialist

Invoice Specialist

Department: Capturis

Wage: $15/hr

Overview

The Invoice Specialist role consists of requesting payment extensions, requesting expedited payments and follow up work with the utility providers to make sure payments were posted correctly to eliminate any chance of disconnection of services for our customers. Invoice Specialists are also responsible for requesting missing invoices, late fee removal, following up on disconnect notices, and mailing address updates from the utility providers.

Responsibilities

As an Invoice specialist, you will:

  • Phone Usage: Medium (about 40% of your day)
  • Request payment extensions with providers
  • Request expedited payments
  • Ensure payments posted correctly
  • Request missing invoices
  • Work with providers for late fee removal
  • Follow up on disconnect notices

Qualifications & Preferred skills

  • Previous Customer Service Experience
  • Strong Computer Skills
  • Excellent telephone and email etiquette.
  • Excellent research and problem solving skills with a strong attention to detail.
  • Time management and organization
  • High school diploma or equivalent
Requirements:

High School Diploma and/or equivalent

Our CEO, Scott Hardy, and our leadership team are passionate about our team members and our company tenets: Exceeding Expectations, Accountability, Continuous Improvement, and No Surprises. With each tenet rooted in Respect, we promote and support...

12 jobs
TEAM SIZE
DATE POSTED
July 4, 2023

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