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Senior Manufacturing Engineer - Field Deployment

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IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution.

We are looking for a Senior Manufacturing Engineer - Field Deployment to plan and execute the deployment of our quantum systems at customer locations. Partnering with the Engineering & Technology organization, the Field Deployment Engineer will support the initial setup of equipment at customer locations and assembly, installation, and testing of deployed quantum computers. The ideal candidate will have a strong background in manufacturing, deployment, and testing of complex optomechanical systems. This candidate will also possess excellent organizational and interpersonal skills, capable of working a variety of tasks in a proactive manner. This critical team member will have a customer-focused mindset, and will own the scope and assembly of elements of all product deployments as we progress on our mission to build the world’s best quantum computers to solve the world’s most complex problems.

This position requires a highly motivated manufacturing engineer with experience in system integration, field installations and deployment, and checkouts of engineered products. Knowledge of free space optical assembly including high precision devices, alignment of assemblies, and manufacturing best practices are additional skills that successful candidates will have.

Responsibilities:

Support assembly, integration, and test of system-level quantum computer deployments at customer data centers and/or remote IonQ data centers
Support the deployment of critical systems and subsystems for quantum computers
Facilitate and lead daily deployment standups, coordinate on-site deployment activities, report status, and escalate as needed
Operate lifting tooling for large, heavy equipment within the product
Provide technical leadership and guidance to Deployment and Manufacturing Engineering team in support of customer-facing field installations
Provide technical expertise on field engineering, deployments and installations, and coordination between organizations
Work closely with the local, in-plant design and production teams to ensure successful deployment in the field
Develop tactical deployment plans for system-level customer installations
Create and Interpret engineering drawings and work instructions to facilitate the deployment of quantum systems
Support development and prototyping activities during pre-deployment phase of product development lifecycle
Drive root cause analysis and corrective action on production and in-field failures.
Troubleshoot and correct equipment failures in-field during customer deployments.
Support NPI, manufacturing, and process development activities on new product programs
Develop, implement, maintain, and continuously improve mechanical and optical assembly process as it relates to Quantum computer systems deployments
Create work instructions (SOP’s) including EH&S guidelines, LOTO procedures, technician training plans, and maintenance SOPs for area of responsibility
Partner with Supply Chain Management (SCM) and Engineering to identify areas of improvement for components, updating drawings to eliminate supplier escapes, identify opportunities for value engineering, support vendor qualifications and MRB processes.
Meet business OKRs and key results

You’d be a good fit with:

Ability to travel both domestically and internationally up to 75% of the time.
Able to be onsite at the Bothell manufacturing facility the remainder of the time.
5+ years' experience in high-tech, engineering-driven, manufacturing environment of complex electro-optical systems, sub systems and components
Experience with complex optical systems, lasers, free-space optical systems and components
Strong customer-focused mindset and ability to interface with customer during on-site deployment as needed
Mechanically inclined, analytic, and detail-oriented
Team-oriented and able to proactively communicate with employees at all levels in a fast-paced development environment.
Experience in project management fundamentals, including ability to create and maintain tactical plans and schedules
Excellent verbal and written communication skills required.
Mechanical, electrical, and optical equipment troubleshooting experience
Optical Alignment experience, including experience in aligning lenses, mirrors, prisms, and optical/opto-mechanical components on an optical breadboard
Experience in implementation, use or configuration of MRP systems
Experience transforming R&D prototypes into highly reliable products
Experience in cable and routed systems installations, and cable management and dressing
Collaboration with cross-functional development teams including engineering, research, and development
Strong hands-on attitude and ability to spend significant time "on the floor" with the team, being involved at the detail level.
Bachelor's degree or higher in Engineering or Science
Ability to be on-site every day

You’d be a great fit with:

Deep experience in complex optical, electrical or mechanical products and systems
Additional experience desired with semiconductor, optics, and photonics components, opto-electronic modules, vacuum assemblies, and cryogenic systems
Experience/success in interacting with suppliers directly. Collaboration with supply chain sourcing, fostering partnerships for critical development and risk reduction
Effective interpersonal skills and ability to work well with customers, suppliers, and in a team environment
Ability to act independently to uncover and resolve issues associated with the development and implementation of operational programs and factories and/or supplier health development
Best-in-class cross-functional communication, collaboration & presentation skills
Advanced degree and/or specialization in optics
Experience Initiating and implementing LEAN manufacturing and Cost Reduction activities

Location: This role will work onsite at our office located in Bothell, WA.
Travel: Up to 75%
Job ID: 1012

The approximate base salary range for this position is $128,119 - $167,740.

Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ionq.co/jobs. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance!

IonQ's HQ is located in College Park, Maryland, a quick 15-minute metro from Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, or Toronto. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying!

At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.

We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.

The position you are applying for may require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying U.S.-person status for export controls and government contracts work and/or obtaining any necessary license/confirming the availability of a license exception under U.S. export controls. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.

If you are interested in being a part of our team and mission, we encourage you to apply!

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What You Should Know About Senior Manufacturing Engineer - Field Deployment, IonQ

IonQ is on the hunt for a Senior Manufacturing Engineer - Field Deployment to revolutionize the future of quantum computing right from Bothell, Washington. In this pivotal role, you will be at the heart of our mission to bring the world’s most advanced quantum computers to life. Your primary focus will be on planning and executing the assembly, installation, and testing of these complex systems at our customer locations. You’ll be collaborating closely with our Engineering & Technology teams to ensure everything goes off without a hitch during customer deployments. If you have a strong background in the manufacturing of optomechanical systems and a knack for organization and communication, we want to hear from you! As we continue to make strides in areas like medicine and artificial intelligence, you’ll be guiding critical systems through their deployment phases, driving root cause analyses, and continuously improving our assembly processes. Travel is part of the job, so be ready for some exciting adventures as you engage with customers both domestically and internationally. If you possess the ability to work proactively in a fast-paced environment and have the technical acumen to troubleshoot complex issues, this could be the opportunity you’ve been looking for. Joining IonQ means being part of a dedicated team that values innovation, collaboration, and the quest for excellence.

Frequently Asked Questions (FAQs) for Senior Manufacturing Engineer - Field Deployment Role at IonQ

What are the key responsibilities of the Senior Manufacturing Engineer - Field Deployment at IonQ?

As a Senior Manufacturing Engineer - Field Deployment at IonQ, your primary responsibilities will include planning and executing the assembly, installation, and testing of quantum computer systems at customer locations. You'll oversee the deployment of critical systems and lead daily stand-up meetings to coordinate deployment activities. Additionally, you'll troubleshoot and resolve equipment failures in the field, ensuring smooth operations for our advanced technologies.