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Director of Quality and Mission Assurance

ispace, inc. is a global lunar resource development company with the vision, “Expand our Planet. Expand our Future.” specializing in designing and building lunar landers and rovers. ispace aims to extend the sphere of human life into space and create a sustainable world by providing high-frequency, low-cost transportation services to the Moon. The company has offices in Japan, Luxembourg, and the United States and is growing rapidly.  ispace Technologies U.S., based in Englewood, Colorado, focuses on high-capacity payload lunar landers.


With locations in the U.S., Japan, and Europe, ispace is positioned to be a global leader in the exploration and development of the moon. Let's go to the moon together! Our team is growing, and we are actively looking for great people to join the ispace mission.


ispace Technologies, US. located in Denver Colorado is a looking for a highly motivated and talented Director of Quality and Mission Assurance to join its team.  


Key Responsibilities
  • Establish the processes and procedures to achieve AS9100 Certification.
  • Lead the coordination of the AS9100 certification process. 
  • Assure quality products and processes by establishing and enforcing quality standards and testing materials and products.
  • Develop and implement quality standards. 
  • Ensure supplier and internal audits are conducted efficiently and effectively.
  • Work with functional leads on Key Performance Indicator (KPI) inputs and update KPI Dashboards. 
  • Develop metrics/reports, identify data trends, propose solutions, and assist with the solution implementation. 
  • Ensure inspection of materials, equipment, processes, and products meet quality specifications. 
  • Establish continuous improvement to the Quality Management System 
  • Serve as a member of the Material Review Board and assure appropriate disposition, cause and corrective action on non-conformance reports. 
  • Create product quality documentation system by writing and updating quality assurance procedures.
  • Maintain product quality by enforcing quality assurance policies and procedures and government requirements.
  • Collaborate with other members of management to develop new product and engineering designs and manufacturing and training methods.
  • Develop a quality assurance staff by recruiting, selecting, orienting, and training employees.
  • Effectively lead quality assurance staff by coaching, counseling, and mentoring employees.
  • Achieve financial objectives by preparing the quality assurance budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
  • Contribute to the ispace mission by accomplishing other duties as assigned.


Basic Qualifications
  • BS in Engineering (e.g., Manufacturing, Mechanical, Electrical, Industrial) or related fields. We will consider a combination of education and experience.  
  • 10+ years of experience in manufacturing and/or quality within aerospace/aviation industry 
  • 2+ years of experience in leadership positions in the Q&MA field (preferably as Dir of Q&MA).
  • Experience in Configuration Management within PLM and ERP systems 
  • Experience with ISO 9001, AS9100 and/or ASQ standards for QM particularly experience in initial AS9100 certification.
  • Experience in managing supplier quality. 
  • Experience with flight hardware in a manufacturing/test environment. 
  • Ability to interpret & work from engineering drawings & 3D models. 
  • Strong written and verbal communication skills.
  • Strong analytical, collaborative, project/product management, computer, and QA process skills.


Preferred Qualifications
  • Previous experience as technician and/or quality inspector 
  • Experience with various mechanical and electrical inspection, measurement, and test equipment (e.g., gauges, meters, calipers, circuit testers) 
  • Experience working for Aerospace/Space Prime or sub-contractor strongly preferred 
  • Experience in startup environment a plus 


Compensation and Benefits
  • Competitive salary based upon experience -$135,000-$180,000. The salary posted is a targeted range for budget of position. Base compensation can be negotiated and will be commensurate with experience, skills, education, and training. 
  • Medical/vision/dental health benefits (Some 100% company paid options available for employee only) 
  • Hybrid work schedule 
  • Company-paid public transportation on RTD buses and light rail (RTD EcoPass) 
  • Paid vacation (18 days), Sick days (6 days), Holidays (14 paid holidays) 
  • 401(k) 


To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  


ispace is an Equal Opportunity Employer; employment with ispace is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

 

All applicants who are offered employment with ispace US will be subject to a background investigation. Offers of employment are contingent on the successful completion of a background investigation conducted in accordance with Company policies and all applicable laws.


ispace Technologies, US, Inc. is a drug-free workplace.

ispace Technologies, US, Inc. participates in the E-Verify program. 

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What You Should Know About Director of Quality and Mission Assurance, ispace, inc.

Are you ready to take your career to new heights? Join ispace, inc., a pioneering global lunar resource development company, as the Director of Quality and Mission Assurance in Englewood, Colorado! At ispace, we are on a mission to expand the frontiers of human life into space, providing sustainable, high-frequency transport services to the Moon. This is a chance to be a part of something groundbreaking! In this leadership role, you will be fundamental in establishing and coordinating the AS9100 certification process, ensuring that our products and procedures meet the highest quality standards. With your experience in aerospace manufacturing and quality assurance, you will have the opportunity to develop quality metrics, conduct audits, and lead a passionate team that shares our vision of a sustainable world in space exploration. Collaboration with various departments will be key, as you work to implement new engineering designs and improve manufacturing processes. You will also cultivate a strong quality assurance team, guiding them through training and mentorship. If you’re looking for a challenging yet rewarding opportunity to make an impact in the aerospace industry, this is it! Our competitive salary ranges from $135,000 to $180,000, and we offer fantastic benefits, including health insurance and flexible work schedules. Let’s shoot for the stars together at ispace – your journey starts here!

Frequently Asked Questions (FAQs) for Director of Quality and Mission Assurance Role at ispace, inc.
What does a Director of Quality and Mission Assurance do at ispace, inc.?

As the Director of Quality and Mission Assurance at ispace, inc., you are responsible for establishing and leading the AS9100 certification process, enforcing quality standards, conducting supplier audits, and continuously improving our Quality Management System. You assure that our products not only meet specifications but align with ispace's mission of sustainable lunar exploration.

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What qualifications are needed for the Director of Quality and Mission Assurance role at ispace, inc.?

Candidates for the Director of Quality and Mission Assurance at ispace, inc. should possess a BS in Engineering or related fields with at least 10 years of experience in manufacturing or quality assurance within the aerospace industry. Preferably, they should have 2 or more years in a leadership position in the Quality and Mission Assurance field.

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How does ispace, inc. ensure product quality for lunar exploration?

ispace, inc. ensures product quality for lunar exploration by implementing strict quality management systems guided by AS9100 certification, conducting thorough audits, and setting high standards for all materials and processes. This commitment to quality is pivotal in achieving our mission to expand human life into space responsibly.

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What is the salary range for the Director of Quality and Mission Assurance at ispace, inc.?

The salary range for the Director of Quality and Mission Assurance at ispace, inc. falls between $135,000 and $180,000. This competitive compensation will be tailored based on individual experience, educational background, and relevant skills.

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What are the core responsibilities of the Director of Quality and Mission Assurance at ispace, inc.?

The core responsibilities of the Director of Quality and Mission Assurance at ispace, inc. include establishing quality standards, overseeing compliance with AS9100 certification, leading supplier and internal audits, developing metrics for quality assurance, and mentoring a skilled quality assurance team to uphold our high-quality commitments.

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What kind of company culture can I expect at ispace, inc.?

At ispace, inc., you can expect an inclusive company culture focused on innovation and collaboration. We believe in merit-based opportunities, personal development, and a commitment to fostering diversity among team members as we work together to explore the cosmos.

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What benefits do employees receive at ispace, inc.?

Employees at ispace, inc. enjoy an array of benefits including medical, dental, and vision plans, a flexible hybrid work schedule, public transportation subsidies, generous paid vacation and sick leave, and a 401(k) plan designed to help you financially prepare for the future.

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Common Interview Questions for Director of Quality and Mission Assurance
What experience do you have with AS9100 certification in your previous roles?

When answering this question, emphasize your familiarity with the AS9100 standards, discuss your past roles in facilitating the certification process, and provide measurable outcomes from those experiences, showcasing your ability to meet and exceed quality requirements.

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How would you handle non-conformance reports?

Discuss the importance of taking immediate action on non-conformance reports, your experience in root cause analysis, and the strategies you've implemented in the past to rectify issues while preventing future occurrences. This shows your capability to maintain high quality standards.

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Can you describe your experience in leading a quality assurance team?

Highlight your leadership style and any specific examples where you successfully recruited, trained, or mentored QA staff. Mention how your approach facilitated individual growth and enhanced team performance, ultimately aligning with company goals.

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What metrics do you consider essential for quality management?

When answering, discuss specific metrics such as defect rates, customer satisfaction scores, or compliance rates. Emphasize your analytical skills in using data to visualize trends and drive continuous improvement in quality management processes.

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How do you prioritize quality assurance tasks in a fast-paced environment?

Explain your approach to prioritization, which may include assessing risk, compliance requirements, stakeholder input, and team feedback. Provide examples of how you've effectively balanced multiple priorities in high-stakes scenarios.

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Describe a challenging quality issue you've faced and how you resolved it.

Choose a specific situation, detailing the problem, your critical thinking process in addressing it, and the positive results from your resolution. This showcases your problem-solving skills and your commitment to quality assurance.

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What strategies do you employ for continuous improvement in quality management?

Outline your method for continuous improvement, perhaps utilizing tools like Six Sigma or Lean methodologies, and how these strategies have been implemented in your past roles to foster a culture of quality and efficiency.

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How do you ensure effective communication among cross-functional teams?

Discuss the importance of open communication channels, regular team meetings, and collaborative tools that you've used to ensure cross-functional alignment. Provide examples of how this improved outcome in previous projects.

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What experience do you have with supplier quality management?

Share your experience in evaluating suppliers, conducting audits, and maintaining communication to ensure quality standards are met. Highlight successful collaborations that resulted in improved quality from suppliers.

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How do you stay updated on the latest quality assurance trends and standards?

Talk about your dedication to professional development, such as attending workshops, participating in relevant associations, and staying engaged with the latest publications in quality management. This demonstrates your commitment to continuous learning.

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ispace is a Japanese company developing robotic spacecraft technologies to build landers and rovers to compete for both transportation and exploration mission contracts from space agencies and private industry. ispace will enable clients who may w...

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November 28, 2024

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