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QA Analyst

Who are Heidi

Heidi is on a mission to half the time it takes to deliver world class care. 

We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world. 

Today, we have a suite of tools that modernize documentation. Tomorrow, we’ll equip every healthcare org with AI assistants that undo the tediums of clinical & non clinical work.

Our team is a potent mosaic of sage, accomplished  leaders & brilliant polymaths hungry to prove it. We achieve in 6 months what it takes our competitors 4 years to do.

We’ve  raised our $10M Series A led by Australia's largest VC firm, Blackbird Ventures and in the midst of our next raise, with an ambitious global go-to-market strategy starting with the US & UK. 

Therefore we’re hiring a QA Analyst , a testing ninja to support our international expansion  efforts of our clinical AI products.

What you’ll do:

  • Writing and executing application tests, producing, or contributing to customer-facing documentation, including release notes.

  • Testing end-to-end user flows and processes for our clinical AI products

  • Utilizing both manual and automated testing methodologies.

  • Conducting systems integration testing for web applications and mobility.

  • Analyzing functional requirements to create relevant test cases.

  • Troubleshooting and identifying specific failure conditions.

  • Recognizing potential product risks for targeted testing.

  • Reporting testing outcomes to the Manager and stakeholders.

  • Utilizing tools for tracking bugs and issues.

What we will look for:

  • Learning of end to end user flows and processes for our clinical AI products

  • Tooling  used in both manual and automated testing and when they should be applied

  • Hands-on in systems integration testing for web applications, mobility, and portals.

  • Analysing of functional requirements to  create relevant test cases.

  • Skilled in troubleshooting and identifying specific failure conditions.

  • Intermediate-level skills in SQL Server databases.

  • Capable of identifying potential product risks for targeted testing.

  • Responsible for reporting testing outcomes to the Manager and stakeholders.

  • A passion for your work with investigative, analysis and problem solving ability

Attitude is more important than experience so if you are a hungry, competitive  and highly motivated operator who has a knack for problem solving and building relationships we want to hear from you.

Why you will flourish with us 🚀?

  • Additional paid day off for your birthday and wellness days

  • A generous personal development budget of $500 per annum

  • Learn from some of the best engineers and creatives, joining a diverse team

  • Become an owner, with shares (equity) in the company, if Heidi  wins, we all win

  • The rare chance to create a global impact  as you immerse yourself in one of Australia’s leading healthtech startups 

  • If you have an impact quickly, the opportunity to fast track your startup career!

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What You Should Know About QA Analyst, Heidi Health

At Heidi, a pioneering healthtech startup on a mission to revolutionize care delivery, we're looking for a passionate QA Analyst to join our dynamic team based in Sydney, Melbourne, or even remotely! Our vision is ambitious: by 2050, every clinician will be empowered by AI systems that reduce administrative burdens, allowing them to focus on what truly matters - providing exceptional care. As a QA Analyst, you'll play a crucial role in our international expansion by testing our cutting-edge clinical AI products. This means you'll be writing and executing application tests, diving deep into end-to-end user flows, and utilizing both manual and automated testing techniques. With your analytical skills, you'll analyze functional requirements, create test cases, and identify potential product risks. You'll be using tools to track bugs and outcomes, communicating your findings with stakeholders to ensure we maintain our high standards. We believe that attitude is key; hence, we're searching for someone who is competitive, motivated, and enjoys problem-solving. This is an incredible opportunity to work alongside seasoned professionals in a diverse environment where your impact can be felt globally. Plus, with benefits such as an extra paid day off for your birthday and a generous personal development budget, we prioritize your well-being and growth. If you're eager to contribute to our exciting journey, apply today and be part of our mission at Heidi!

Frequently Asked Questions (FAQs) for QA Analyst Role at Heidi Health
What are the main responsibilities of a QA Analyst at Heidi?

As a QA Analyst at Heidi, your main responsibilities will include writing and executing application tests, testing end-to-end user workflows for our clinical AI products, and utilizing a mix of manual and automated testing methodologies. You'll also conduct systems integration testing and analyze functional requirements to create relevant test cases.

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What qualifications do I need to apply for the QA Analyst position at Heidi?

To apply for the QA Analyst position at Heidi, you should possess a solid understanding of end-to-end user flows and processes for clinical AI products. Intermediate-level skills in SQL Server databases and hands-on experience in systems integration testing for web applications and mobility are essential.

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How does Heidi support the personal development of its QA Analysts?

Heidi supports the personal development of its QA Analysts by providing a generous personal development budget of $500 per annum. This budget allows you to invest in learning resources, courses, or conferences that enhance your skills and expertise in quality assurance.

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What tools will I use as a QA Analyst at Heidi?

As a QA Analyst at Heidi, you will utilize various tools for tracking bugs and issues. Familiarity with both manual and automated testing tools will be crucial, allowing you to apply the right methodologies for effective quality assurance of our clinical AI products.

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What is the work environment like for a QA Analyst at Heidi?

The work environment for a QA Analyst at Heidi is dynamic and collaborative. You'll be part of a diverse team of talented engineers and creatives, working closely with stakeholders to ensure that our clinical AI products meet high-quality standards and deliver exceptional value.

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Is remote work an option for the QA Analyst position at Heidi?

Yes, the QA Analyst position at Heidi offers flexibility between working in Sydney, Melbourne, or remotely. This flexibility allows you to choose a work arrangement that suits your lifestyle while contributing to our exciting mission.

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What growth opportunities are available for QA Analysts at Heidi?

As a QA Analyst at Heidi, there are abundant growth opportunities available. If you quickly make a significant impact, you may have the chance to fast-track your startup career, taking on more responsibilities and potentially moving up within the organization.

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Common Interview Questions for QA Analyst
Can you explain your experience with both manual and automated testing as a QA Analyst?

In my previous role, I gained extensive experience with both manual and automated testing methodologies. I utilized manual testing for exploratory tests and user interface validation, while leveraging automated testing tools for regression tests and performance assessments, ensuring comprehensive coverage in our product testing.

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How do you approach writing test cases for new features?

When writing test cases for new features, I begin by thoroughly reviewing the functional requirements and specifications. I then break down the feature into logical components and scenarios, ensuring to cover positive, negative, and edge cases. This structured approach allows me to create comprehensive test cases that ensure robust functionality.

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Describe a time when you identified a critical bug during testing.

In a past project, I discovered a critical bug during integration testing that could have led to data loss for users. I documented the issue and communicated it promptly to the development team, helping them resolve it before the software went live. This experience reinforced the importance of thorough testing.

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What strategies do you use to prioritize testing tasks?

To prioritize testing tasks, I assess the risk and impact of each feature or component. I utilize a matrix that considers factors such as user impact, severity of potential issues, and deadlines. This approach allows me to focus on high-priority areas while ensuring overall coverage.

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How do you handle conflicting priorities and tight deadlines?

I handle conflicting priorities by maintaining open communication with stakeholders to understand their needs. I then assess the criticality of each task and organize my work schedule accordingly, ensuring that I remain focused and efficient, even under pressure.

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What tools do you find most useful for tracking bugs and issues?

I find tools like JIRA and Bugzilla extremely useful for tracking bugs and issues. They allow for easy reporting, prioritization, and assignment of tasks, enabling effective collaboration within the team to ensure that all issues are addressed promptly.

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Can you discuss your experience with SQL and how it relates to your QA work?

My experience with SQL has been instrumental in my QA work, as it allows me to create queries for database testing and verification. Having intermediate-level SQL skills, I can validate data, check for data integrity issues, and ensure that our applications correctly interact with the database.

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What techniques do you use to recognize potential product risks?

To recognize potential product risks, I perform thorough risk assessments during the testing process. I analyze user stories, identify critical workflows, and review historical data from similar projects to foresee potential issues that may arise during real-world usage.

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How do you contribute to the overall team culture as a QA Analyst?

I contribute to the team culture by fostering open communication and collaboration. I actively engage with team members, share insights from testing experiences, and participate in knowledge-sharing sessions, creating an environment that encourages learning and improvement.

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What motivates you in your role as a QA Analyst at Heidi?

I'm motivated by the capacity to make a tangible impact in the healthcare domain. Working at Heidi allows me to contribute to products that enhance patient care and streamline workflows, aligning with my passion for quality assurance and meaningful innovation.

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Full-time, remote
DATE POSTED
November 29, 2024

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