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Executive Assistant - USA Hours (Remote)

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based client, who is seeking highly organized and proactive Executive Assistant to support senior management.

The role includes managing calendars, scheduling meetings, handling communications, preparing reports, and assisting with daily administrative tasks. The ideal candidate should be detail-oriented, a good communicator, and able to multitask efficiently.

PLEASE NOTE:

  • Working Hours: This role requires you to work US hours from Mon to Fri 8am – 5pm EST (15h00 – 24:00 South African Time - subject to change dependant on daylight savings and operations requirements of the company.)
  • Work Environment: This is a remote role for South African Citizens only.
  • Internet (fibre): Candidates must possess a fixed fibre line with a minimum speed of 25 Mbps for both upload and download, capable of supporting a wired Ethernet connection
  • Power backup: Candidates must have a power backup solution to manage loadshedding or power outages.
  • Manage executives’ calendars and schedule meetings.
  • Prepare and organize reports, presentations, and correspondence.
  • Screen emails.
  • Maintain filing systems and office supplies.
  • Assist with special projects as needed.

Qualifications:

  • Proven experience as an Executive Assistant or similar role is a plus.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Quick learner.
  • Proficient in MS Office Suite.
  • Familiarity with GIRA is a plus.
  • Ability to work independently and as part of a team.

If you are not contacted within 14 working days, please consider your application unsuccessful.

What You Should Know About Executive Assistant - USA Hours (Remote), ISTA Personnel Solutions

Are you ready to take the next step in your career? Join ISTA Personnel Solutions South Africa as an Executive Assistant - USA Hours, where you have the chance to work remotely while supporting senior management for a US-based client. As an Executive Assistant, your primary responsibilities will include managing calendars, scheduling meetings, and handling communications—all with a smile! You'll prepare reports and assist with daily administrative tasks that keep things running smoothly. To thrive in this role, you should be detail-oriented and have exceptional organizational and time management skills. Communication is key, and being a quick learner will give you a leg up. Given that you’ll be working US hours Monday to Friday from 8 AM to 5 PM EST, a fixed fibre line connection of at least 25 Mbps is essential to ensure smooth communication and productivity. A power backup solution is also needed, given South Africa's power reliability. Proven experience as an Executive Assistant is a plus, but if you have strong proficiency in the MS Office Suite, you might be the perfect fit. So, if you’re a proactive multitasker who enjoys a dynamic work environment, we want to hear from you! If you don't hear from us in 14 working days, please consider your application unsuccessful, but we truly wish you all the best in your job search.

Frequently Asked Questions (FAQs) for Executive Assistant - USA Hours (Remote) Role at ISTA Personnel Solutions
What are the responsibilities of the Executive Assistant at ISTA Personnel Solutions?

As an Executive Assistant at ISTA Personnel Solutions, your main responsibilities will include managing executives' calendars, scheduling meetings, handling communications, and preparing reports. You'll also screen emails, maintain filing systems, and assist with special projects as required, all contributing to effective support for the senior management team.

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What qualifications does an Executive Assistant need at ISTA Personnel Solutions?

To qualify for the Executive Assistant position at ISTA Personnel Solutions, you'll ideally have proven experience in a similar role, strong organizational and time management skills, and excellent written and verbal communication abilities. Familiarity with MS Office Suite is a must, and knowledge of tools like GIRA would be beneficial.

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What are the working hours for the Executive Assistant position at ISTA Personnel Solutions?

The working hours for the Executive Assistant role at ISTA Personnel Solutions will align with US hours, specifically Monday to Friday from 8 AM to 5 PM EST. This means, for South African candidates, you're looking at a schedule of approximately 3 PM to 12 AM South African time, ensuring you are available when your US-based executives need support.

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Is the Executive Assistant position at ISTA Personnel Solutions remote?

Yes, the Executive Assistant position at ISTA Personnel Solutions is fully remote, specifically for South African citizens. This setup allows you to balance your personal life while providing professional support to a dynamic team based in the USA.

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What technical requirements are needed for the Executive Assistant role at ISTA Personnel Solutions?

For the Executive Assistant role at ISTA Personnel Solutions, candidates need a stable internet connection, specifically a fixed fibre line with a minimum speed of 25 Mbps for both upload and download. Additionally, having a power backup solution is essential to handle any load shedding or power outages that may occur in South Africa.

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Common Interview Questions for Executive Assistant - USA Hours (Remote)
How do you prioritize tasks as an Executive Assistant?

When asked how to prioritize tasks, you can explain your method of evaluating deadlines, importance, and urgency. Give an example of how you've managed multiple tasks and adjusted priorities based on unforeseen changes in a previous role.

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Can you describe your experience with calendar management?

In answering this question, focus on your familiarity with managing busy calendars, scheduling meetings, and the tools you use, such as Google Calendar or Outlook. Illustrate your experience with a specific instance where you efficiently handled scheduling conflicts.

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How do you handle communication with executives?

Highlight your ability to maintain professionalism and clarity in communication. Share an example where effective communication helped navigate a challenging situation or a project.

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What software tools are you proficient in as an Executive Assistant?

Discuss your proficiency with MS Office Suite and any project management or communication tools you're familiar with, such as GIRA, Asana, or Slack. Provide instances where these tools helped you execute your duties better.

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Describe a challenging situation you faced as an Executive Assistant and how you resolved it.

Reflect on a specific instance where you encountered a challenge, describe the situation clearly, and outline the steps you took to resolve it. This shows your problem-solving skills in real-time.

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How do you maintain organization in a remote work setting?

Discuss your systems for staying organized in a remote environment, such as digital filing systems, task management software, or regular check-ins with your team to enhance communication.

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How do you ensure confidentiality in your work?

You can emphasize your understanding of the importance of confidentiality and describe the measures you take, such as secure document handling and limited sharing of sensitive information.

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What are your strategies for managing multiple time zones?

Explain how you keep track of different time zones and schedule meetings accordingly. Mention any tools you use, like world clocks or calendar features that help simplify scheduling.

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How do you prepare for meetings?

Outline your process for preparing for meetings, including collecting relevant materials, setting the agenda, and communicating with participants ahead of time to ensure everyone is informed.

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What is your approach to handling feedback from executives?

Discuss your receptiveness to feedback and your methods for implementing it into your work. Illustrate this with an example of how you adapted your approach based on constructive feedback in a previous role.

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LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 27, 2024

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