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The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a IT Desktop Architect on our Infrastructure team. This is a hybrid position reporting into our Chicago, IL office, requiring 2-3 days a week in the office.
As a IT Desktop Architect; you will be responsible for the design, architecture and oversight of the desktop operating system and maintaining workstation hardware as well as desktop and server software standards across all corporate client machines. Provide technical and strategic leadership for the planning, design, and transition of the end device and server environment directing patch management and upgrades to ensure security compliance.
RESPONSIBILITIES:
May include other responsibilities as assigned
REQUIREMENTS:
Additional Technical Skills
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
IT Desktop Architect
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a IT Desktop Architect on our Infrastructure team. This is a hybrid position reporting into our Chicago, IL office, requiring 2-3 days a week in the office.
As a IT Desktop Architect; you will be responsible for the design, architecture and oversight of the desktop operating system and maintaining workstation hardware as well as desktop and server software standards across all corporate client machines. Provide technical and strategic leadership for the planning, design, and transition of the end device and server environment directing patch management and upgrades to ensure security compliance.
RESPONSIBILITIES:
Workstation, Server, & Application Platform- Design, Creation & Maintenance
- Provide leadership in the planning, design and review and plan the direction of emerging/innovative technologies for end user computing.
- Responsible for the design, creation and maintenance of workstations and servers as well as the personal productivity application platform.
- Establishes and maintains standards for desktop architecture and creates and manages the automation of desktop software distribution.
- Maintains server standards and the management of server hardening.
- Supports the early life cycle and application deployment process and. ensures compliance with IT Security standards.
Technical Standards Development and Improvement
- Contribute to the development of strategic plans by anticipating changes in technical architecture and sunset plans of our technical stack.
- Develops technical standards, identifies and evaluates workstation technologies, and recommends new products.
- Creates workstation roadmap and strategies, ensuring alignment with IT Security roadmap.
Application Deployment Support
- Provide 3rd level client support in the deployment of applications.
- Manage workstations using enterprise management tools interacting with key personnel at each phase of the desktop environment to ensure it meets the needs of IT Security, Applications, Network teams as well as key business stakeholders
Operational Documentation and Resources
- Create and maintain technical and operational management documentation and provide guidance and leadership to other team members.
May include other responsibilities as assigned
REQUIREMENTS:
- A minimum of 5+ years’ experience with laptops, desktops, server, hardware, and software required.
- A minimum of 5+ years’ experience with SCCM/Configuration Manager and other Microsoft Systems (Office, DirectAccess, Bitlocker, Windows Server)
- A minimum of 3+ years’ experience with VMWare Virtualization technologies
- Experience with Mobile Device Management (MDM/MAM) – Experience with EMS, Intune, O365 are a plus.
- Experience designing and architectural experience implementing SCCM/Configuration Manager (and/or other desktop management suites)
- Act as Subject Matter Expert (SME) in the desktop and laptop management area as well as the supported platforms of choice.
- Must be able to mentor and share knowledge and best practices with other team members.
- Must be detail oriented and be able to deliver high quality work without supervision.
- Must be able to determine methods and procedures on new assignments and to provide guidance to other personnel.
- Must have an ability to define, work with and meet deadlines.
- Ability to effectively prioritize multiple groups and individual tasks.
- Must be comfortable working on multiple projects.
- Bachelor’s degree in computer science, Computer Engineering, Computer Management Information Systems preferred or equivalent experience.
Additional Technical Skills
- Ability to analyze and evaluate the existing SCCM/Configuration Manager and remediate any issues and or provide a new design model
- Thorough ability to enhance desktop security and configuration management through Group Policy Objects (GPO), in-depth experience with Active Directory and GPO's as well as the ability to create custom policies.
- Windows 10 to Windows 11 migration experience as well Office 365 management in a company of over 1,000 users preferred.
- Strong understanding of network connectivity, security and accessibility required.
- Linux understanding is a plus.
- Mac desktop experience is a plus.
- Server endpoint management experience preferred.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
American Medical Association Glassdoor Company Review
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The AMA Mission is to promote the art and science of medicine and the betterment of public health. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment...
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August 4, 2023
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