Job details

Program Manager- VeriCre

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Program Manager- VeriCre on our Health Solution team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

As a Program Manager- VeriCre; you will provide operational program management for a new product in the AMA’s Credentialing portfolio. Responsible for developing, managing, documenting, and tracking workflows that support the launch, enhancement, and ongoing maintenance of the AMA’s newest Credentialing Products solution. Work with the product manager for the line of business, the AMA and external IT staff, the AMA Data Labs team, HS sales, marketing, and business operations to ensure efficient and reliable management of all workflows and tasks.

RESPONSIBILITIES:

Project Management

Create and manage all project timelines and maintain project plans, status, and issue reports
Build and manage project dashboard
Report project status regularly and proactively communicate concerns and risks to management; with management’s assistance resolve all project issues
Manage project plans to ensure all milestones are met on time and to business specifications
Create action plans where progress does not meet agreed upon plans; develop and adhere to project governance plan
Serves as primary point of contact with vendors to assure touch base point are met and revised as necessary

Product Management and Development

Provide project management and coordination in the planning, development, and execution of product roadmap for product launch
Collaborate with IT and Data Labs, and other stakeholders on the technical development/and or business requirements of new products or product features
Provide insights on user needs, user experience, and market goals
Gain a deep understanding of customer experience and needs, identify, and fill product gaps and generate new ideas that improve customer experience
Develop and complete thorough user acceptance testing

Project Administration

Manage all administrative aspects for the project team lead by the Product Manager including scheduling telephone/face-to-face meetings with project team, technical team, steering committee, and advisory group
Organizes and creates materials for presentations and demonstrations and distributes reports and updates to stakeholders.
Facilitates regular communication with all internal and external stakeholders

May include other responsibilities as assigned

REQUIREMENTS:

Bachelor’s degree required

Minimum 5 years of project management experience required

Project management experience required (e.g., developing project plans, load balancing work, scheduling meetings, preparing meeting summaries); planning and organizing skills needed to anticipate, prioritize, and coordinate work assignments

Excellent communication skills, both oral and written, required

Exceptional organizational skills with proven ability to manage projects a

Ability to work with online and software-based management and content tools.

Ability to analyze and provide solutions to develop and improve processes required.

Proven ability to manage multiple projects simultaneously and to work independently as well as in a team in high pressure environments required

Ability to understand general technical and healthcare concepts to apply them to coordination activities

Ability to work well with people from many different disciplines with varying degrees of knowledge

Attention to detail required

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

American Medical Association Glassdoor Company Review

3.6

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CEO of American Medical Association

Dr. James L. Madara

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By American Medical Association

The AMA Mission is to promote the art and science of medicine and the betterment of public health. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment...

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FUNDING

Nonprofit

INDUSTRY

Membership Organizations

TEAM SIZE

501-1000

LOCATION

Hybrid, based in Chicago, IL

DATE POSTED