IT Security Engineer - Associate (Daily Operations) - Associate Level

Citizens is pleased to offer this opportunity on a remote / virtual basis.

Searching for a place to make your mark? Every great team depends on the individual contributions of its members – the skills, talents and the passion that each team member brings. At Citizens, we’re building a workforce of top achievers committed to our company’s mission and vision. Our company values the knowledge that comes from experienced and dedicated individuals with a variety of backgrounds, in or out of insurance.

Citizens’ Mission is to provide property insurance protection in Florida to those who are, in good faith, unable to obtain coverage through the private market while also providing the utmost in customer service. Our Values are public service, integrity, respect, responsiveness and sound judgment. We strive to not only provide affordable insurance products and services but also to provide sound financial responsibility to the citizens of Florida.

At Citizens, we are a team of dedicated, service-minded professionals committed to our policyholders. Come achieve and maximize your potential with us.

JOB SUMMARY:

This position supports the needs of IT Security Managers, and as a part of a cross-functional team will participate in the implementation and administration of security activities and solutions of low to medium complexity.

JOB DUTIES / ESSENTIAL FUNCTIONS:

• Model ethical behavior and execute job responsibilities in accordance with Citizen’s core values, ethics, and information protection policies.

Daily Operational Activities: Participates in core security team activities, such as:

• Incident handling,
• Ticket triage and response,
• Vulnerability scanning and remediation.

Security Project Work: Participate in the:

• Evaluation, development and implementation of security controls and tools, including expanding the scope of use,
• Vulnerability assessments,
• Perform system administration for all security tools.

Relationship Management:

• Consult with and advise strategic partners on assigned projects to help ensure secure solutions and services are procured, developed, implemented, and maintained.

Governance:

• Develop, modify, and present security awareness program materials to enable Citizen’s workforce, vendors, and customers to adopt Information Security policies, standards, procedures, guidelines, and best practices.

Innovate and educate:

• Educate and train staff on information system security best practices. Participates in remediation planning processes by meeting with key stakeholders and managers to develop appropriate response action plans.

Development & Enhancements:

• Actively educate self on new and emerging threats and techniques that effect Citizens and the world at large. Develops or proposes new, enhanced, or unique solutions for emerging threats and vulnerability risks.

REQUIRED EDUCATION

• High School Diploma / GED
• Bachelor’s Degree WITH Concentration in Computer Science, Information Systems/Technology or related program. OR 4 years relevant experience, OR a combination of college education WITH Concentration in Computer Science, Information Systems/Technology or related program. and relevant experience equivalent to 4 years.
• Other Certifications | Licenses Required: Technology or Security related Certification (e.g., Network+, MCP, Security+, CCNA, etc.) preferred, but not required. Commit to obtain appropriate level Information Security certification within first year of employment.

RELEVANT EXPERIENCE:

• 0-1 years professional experience in IT Security, Infrastructure, Operations OR Support organizations.
• Associate/Technical Degree OR 2 years relevant experience, OR a combination of both college and experience equivalent to 2 years.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of IT Security theory/practices
• Basic Knowledge of IT theory/practices
• Basic Knowledge of Incident Handling
• Basic Knowledge of IT Security frameworks such as NIST, CIS Critical Security Controls
• Basic Knowledge of IT Infrastructure/ architecture/ roles and responsibilities

TECHNICAL SKILLS / OTHER QUALIFICATIONS:

• Ability to work independently.
• Conceptualize requirements into comprehensible models.
• Effective communication skills.
• Ability to use tools and techniques to gather data.
• Proficiency in MS Office and query reporting.
• Business presentation skills.
• Time management skills

We offer unlimited career potential, excellent training and development opportunities, and a structured Career Development program to explore future roles of interest while growing and developing in your existing role.

• Citizens offers a competitive compensation and benefits package that includes comprehensive medical/dental, Retirement Savings Plan, Vacation and Sick Time, EAP, Tuition Reimbursement, Community Service and much more!
• Retirement savings plan with a generous company match
• Medical, dental and vision coverage
• Company Paid employee basic life insurance and short-term disability.
• Generous paid time off: vacation, sick and holiday leave
• Employee Assistance and Wellness Programs
• Tuition reimbursement
• Professional and leadership development opportunities
• Company Paid Parking
• Employee recognition programs
• Relocation assistance (where applicable)
• Community and volunteering opportunities
• Casual dress

Citizens is proud to be an Equal Opportunity Employer.
Visa sponsorship is not available for this position.
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