IT Support

Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. We do this by providing consumers with the knowledge and research they need to make informed decisions they can feel confident in, so they can get back to doing the things they care about most.

Forbes Advisor is looking to hire an IT Support to provide technical assistance and support to employees.

If you're looking for challenges and opportunities similar to those of a startup, with the benefits of a seasoned and successful company, then read on:

Responsibilities:

• Provide technical assistance with computer hardware and software for employees.
• Perform hardware and software installations, configurations, performance metrics and updates for employees as needed.
• Maintaining databases and ensuring system security.
• Managing the procurement of products and services and assisting in pricing products or services used by the company.
• Ensure all records are kept properly and consistently.
• Communicate, coordinate and build strong relationships with property managers, brokers, vendors and other third parties as per the need.
• Analyzing and evaluating supplier performance
• Develop, maintain and analyze, evaluate supplier performance and relationships respectively.
• Ensure in-office supplies are adequate in quantity and quality.
• Take care of the employee onboarding and engagement process- welcome kit and goodies dispatch, creation of email ID, maintain employee records from joining to exit.

Requirements:

Work timings: 4 PM to 1 AM IST

Experience range: 3 to 5 years

• Previous working experience in IT support for 3 years.
• Have experience managing a large scale of employees.
• Outstanding mathematical and critical thinking skills
• Excellent communication and presentation skills
• Strong organizational, interpersonal, and negotiation skills
• Highly developed attention to detail
• Good at multitasking.
• Ability to work independently and in a team environment.
• Ability to work in a fast-paced environment
• Proficient in MS Office and relevant software
• Ability to work in shifts.

Perks:

• Day off on the 3rd Friday of every month (one long weekend each month)
• Monthly Wellness Reimbursement Program to promote health well-being
• Paid paternity and maternity leaves
• Fully stocked pantry
• Gaming area with table tennis, pool, and carom tables
• Amphitheater for screening sports events, movies, and town hall

• Bachelor’s degree and 3-5 years of relevant professional experience

All your information will be kept confidential according to EEO guidelines.