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Job details

IT Technician

Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.

NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work.

We value our employees by offering a competitive benefit package including:

Commission and bonus opportunities
Paid vacation and sick leave
11 Paid holidays
Paid maternity & parental bonding leave
Short & long term disability
Medical/Dental/Vision/Life Insurance
401(k) Match
Training, certification, & growth opportunities
Employee referral & recognition programs

For over 25 years, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts.

Visit

www.NRPGroup.com

for more information.

NRP INVESTMENTS, LLC is currently seeking a IT Technician for our brand new San Antonio office!

POSITION SUMMARY

The IT Technician is responsible for analyzing and troubleshooting computer problems for employees, fulfilling new hardware requests, software, and peripheral requests. Assisting other IT resources in project specific support needs and meeting continuous service delivery demands. Technicians will provide technical assistance in person, through email, or over the phone to various end-users. The technician will be required to utilize a service desk system for tracking customer needs.

ESSENTIAL FUNCTIONS
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s):

Primary support role for entire organization. Will work through various technical issues daily, providing advanced support for the Help Desk and escalating issues where appropriate.
Walk colleagues or clients through steps to help them resolve their technical problems.
Accurately record, update, and document requests using the IT service desk system.
Assist in asset management for entire company.
Identity Management (Active Directory and security/access integrations).
Configure, install and deploy new workstations and other various IT equipment.
Assist in resolving outstanding help desk items.
Carry out supplementary IT Tasks, such as new IT installations, customized application development projects, and Third-party vendor interaction.
Other duties as assigned.

SKILLS & ABILITIES
Education: Bachelor’s Degree in information technology or Related Field.
Experience: 1 – 2 Years of relevant IT Experience.
Technical Skills: CompTIA A+ Certification a plus.
Driver’s License Required: Yes

The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.

The NRP Group Glassdoor Company Review

3.4

The NRP Group DE&I Review

No rating

CEO of The NRP Group

J. David Heller

Approve of CEO

By The NRP Group

With passion and precision, we create affordable housing and market-rate communities of exceptional quality—places that residents, regardless of income, will feel are among the best places to live.

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INDUSTRY

Real Estate

TEAM SIZE

501-1000

LOCATION

Hybrid, based in Cleveland, OH

DATE POSTED

August 6, 2023