Human Resources Manager for Benefits and Leave Administration

Our team is growing, and JCC Greater Boston has created new Human Resources positions to support the achievement of our strategic priorities!  

Our new Human Resources (HR) Manager for Benefits and Leave Administration position is envisioned as a critical member of our dynamic HR team to oversee HR benefits and leave practices and effectively manage these vital HR programs and services. Reporting to the Human Resources Director, the HR Manager collaborates to ensure effective administration of all benefits and leaves, researches and incorporates industry best practices, maintains compliance with regulations and law, and aligns services with JCC values to achieve our strategic goals, objectives, and best-in-class aspirations.

This is an excellent opportunity to contribute to an actively developing HR operation and enhance our genuinely valued services. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

As a trusted advisor and strategic partner, the Human Resource Manager plays a critical role in providing valuable and accurate guidance and support to employees (leaders, managers, and staff) and, with keen acumen, ensures compliance with relevant laws and regulations. This role contributes to our strategic retention initiatives by driving creative and competitive benefits and leave management solutions emphasizing employee well-being and satisfaction to strengthen the greater JCC community. This position is our subject-matter expert for benefits/leave administration and is both tactical and strategic, with responsibilities straddling strategic practice development and planning and the efficient/effective execution of benefits and leave processing to best support our dynamic community organization.

Connecting with employees at all levels, this professional ensures that our employees receive accurate and clear information, are well guided/advised on policies and procedures, and experience excellent HR services. Collaborating with the HR team, this position strives to foster efficient and effective workflows and contributes to improvements. Our primary object is to strengthen HR services, practices and operations fostering excellent services so each employee thrives in their employment with JCC Greater Boston.

Requiring a solid foundation in the Benefits and Leave administration or extensive successful related HR Generalist work, primary responsibilities include, and are not limited to:

• Overseeing leave management and ensuring practices are compliant with complex and overlapping regulations and policies; administering all aspects of family and medical leave of absences, including but not limited to FMLA, PFML, Mass sick leave, Parental Leave programs, and other absence management practices  
• Managing and administering all aspects of Worker's Compensation, ADA Reasonable Accommodations and medical leave requests, and short-term or long-term disability plans with expert knowledge of regulations and law
• Actively support developing, refining, implementing, and managing effective and efficient benefits and leave HR practices
• Overseeing and administering all benefits (including ACA and 403B eligibility monitoring)
• Supporting the design of comprehensive, competitive, and attractive benefit offerings that foster employee well-being and satisfaction, ensuring the offered benefits align with our strategic priorities and budget
• Ensuring compliance with regulations, including but not limited to: federal, state, and local laws related to benefits, ERISA, COBRA, ACA, HIPAA, FMLA/PFML, WC Law, and other statutory benefits and leave provisions
• Co-creating and delivering the Welcome/Benefits Orientation program and onboarding program
• Collaborate with our JCCGB internal experts to offer excellent ongoing wellness opportunities
• Contributing to other relevant programs/practices, priority strategic initiatives, and projects as assigned

 Standard staff expectations include and are not limited to:

• Actively create a welcoming dynamic that contributes to an environment where each individual is valued and respected
• Actively participate as an essential Human Resources and management team member
• Support JCC Greater Boston’s mission, vision, and values of belonging, joyfulness, collaboration, and transformation, including through role modeling
• Enthusiastically representing the organization, model excellence and achievement
• Attend JCCGB All Staff meetings and other meetings as assigned
• Other duties as assigned

This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing!  

This full-time, salaried position offers a comprehensive benefits package, a supportive work environment with a hybrid work option, and a competitive starting salary of $75,000 – $90,000 annually. The salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity.

About JCC Greater Boston

Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.

JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team!

The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all.

To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/

JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups.

Education and Experience: The position requires a Bachelor’s Degree in Human Resources or a related field and a minimum of 5 years of progressive experience in Human Resources. Human Resources certification and demonstrated working knowledge of/success in a non-profit environment are a plus. Experience or knowledge of HRIS, payroll, or benefits administration systems/platforms is preferred. An equivalent combination of education and experience may be substituted at the JCC’s discretion to meet minimum criteria.

Skills and Abilities, include and are not limited to:

• Must have proficiency with software and computer applications and in Microsoft Suite/Web-based products (Outlook, Word, Excel, PowerPoint).
• Good project management, meeting deadlines with attention to detail, and maintaining high-quality standards.
• Excellent organizational and time management skills
• Ability to manage situations effectively and diplomatically and adapt to evolving needs and circumstances.
• Must be a self-starter who takes the initiative.
• Must display superb interpersonal and active listening skills; superb communication skills (written and oral).
• Works independently and with others, building/sustaining collaborative working relationships.
• Ability to build strong relationships with a variety of stakeholders.

Physical Requirements:  

• Able to focus and produce in a busy, dynamic and sometimes noisy environment involving multiple tasks and priorities.
• Able to lift and carry objects weighing up to 30 pounds (supplies, files, archive boxes etc.); able to bend, crouch, reach to manage physical personnel files.
• This is standard office work frequently using a computer as a desk; requires the ability to sit/stand for long periods of time at a desk.
• This is a hybrid position; some essential duties may be performed remotely, while some requires in-person/on-site presence 2-3 days per week.

ADA Statement: Individuals must possess these criteria for knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities.

In addition to a rewarding career within our mission-driven, values-driven, and family-centric environment, JCC Greater Boston proudly offers full-time employees a comprehensive and competitive benefits package that includes:

• Competitive cost-sharing Health and Dental Insurance
• JCC Sponsored/Paid Health Reimbursement Account
• JCC Sponsored/Paid Group Life Insurance/LTD Coverage
• Generous paid time off supporting a quality work-life balance
• Tax-deferred 403(b) retirement savings plan
• Voluntary Supplemental Vision Insurance
• Additional Voluntary Supplemental Life/ADD coverage for you and your family
• AbilityAssist Employee Assistance Program (EAP)
• Norton Cyber Security Program
• LegalEase Insurance program

JCCGB Perks! Each employee receives a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Complimentary individual membership includes: 

• Use of the Fitness Center at Leventhal-Sidman
• Access to group fit classes, Arts & Culture adult programming at member rates,
• Discounts on a variety JCCGB's fitness/wellness programs and services
• Free wellness events!
• Discounted child care at JCCGB Early Learning Centers and after-school program
• Discounted JCCGB camp tuition

Benefits are subject to review and change by the Organization, and plan documents are the primary determinant.

A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on:

• Supportive colleagues
• Team camaraderie
• How their managers treat them
• Individual autonomy
• Knowing what their work contributes to and how it impacts others
• Pride in working for the JCC
• Program and service quality
• Holding ourselves accountable    

Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.