Creative Senior Resource Manager

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a full service global digital agency, combining strategy, creative, data and media buying and planning expertise with technology under one integrated roof. With almost 2,000 Jellies across 38 offices worldwide, we are the unconventional global partner of the future. We understand both brand and activation. We ensure our clients reach, influence and connect with the right audiences and fans based on data that reveals the insights to provide exceptional creative solutions across any platform. In short, we create and deliver culturally relevant creativity that cuts through the clutter and sets hearts (and feeds) on fire. As part of the Brandtech Group we're at the forefront of the deployment of GenAI tools across every aspect of what we do and in PencilPro we have the world's No 1 generative AI platform, revolutionising the process of creative production, distribution and performance prediction. Fast Company Most Innovative Companies 2024.

Our CoE's will expand in 2025 to support all C&E activity across all US Clients enabling us to continue to deliver against our client roster to be competitive without compromising on our creative output. We are looking for top-tier talented individuals based in Mexico City to join our teams and continue to evolve our collective global community.

You will help ensure optimal utilization of our Creative & Experience team to meet business objectives. You will develop and implement workforce planning strategies, forecasting staffing needs, and optimizing the allocation of resources to improve operational efficiency. You will collaborate with our capabilities to align workforce strategies with our goals, foster a positive work environment, and contribute to the success of the company.

• Develop and implement workforce planning strategies aligned with our short-term and long-term goals.
• Conduct regular analysis of staffing needs based on current and projected workloads, industry trends, and our growth.
• Utilise data analytics and forecasting models to predict staffing requirements, identify trends, and improve resource allocation.
• Collaborate with data analysts to gather and analyse relevant workforce data.
• Work with department managers, HR, and other team members to understand our requirements and staffing needs.
• Facilitate communication between departments to ensure a unified approach to workforce planning.
• Assess team capacities to ensure optimal utilisation of resources and identify areas for improvement.
• Collaborate with hiring managers to address skill gaps, upskilling opportunities, and escalating findings to leadership and senior team members.
• Establish goals related to workforce planning, adjusting strategies.
• Report on workforce metrics to leadership, highlighting areas for improvement including talent risk management.
• Stay informed about industry trends, emerging technologies, and best practices in workforce planning.
• Evaluate and enhance workforce planning processes to adapt to changing needs.
• Support the Resource Team globally to help build a properly resourced, productive global team.

• 6+ years of experience in workforce planning, capacity planning, or a related role within an international digital marketing, advertising or technology business.
• Experience using Salesforce and Certinia, or similar softwares.
• Proficiency in data analysis and forecasting tools and models.
• The ability to collaborate across departments.
• Familiarity with digital marketing processes and workflow - specially creative teams.
• Knowledge of project management principles and practices.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary in addition to joining our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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