Seasonal Sales Associate (Full Time) - Naples Retail

As a Seasonal Sales Associate at Jenni Kayne, your primary responsibilities include maximizing sales and providing exceptional customer service. You'll effectively communicate with customers to understand their needs, build lasting relationships, and keep an updated client book. Additionally, you'll drive sales through various initiatives, handle point-of-sale transactions, and participate in all store operations, including maintaining displays and assisting with stock transfers.

To apply for the Seasonal Sales Associate position at Jenni Kayne, you should have a minimum of 1-2 years of experience in retail sales, preferably within women's upper contemporary or luxury designer environments. Strong written and verbal communication skills, proficiency in POS and inventory management systems, and a commitment to excellent customer service are essential. Additionally, you should be able to lift and move objects weighing 20 pounds or more.

At Jenni Kayne, you can expect a dynamic and collaborative work environment that prioritizes diversity and inclusion. As a Seasonal Sales Associate, you'll work alongside passionate individuals committed to creating an inviting atmosphere for customers. We value teamwork, open communication, and feedback, ensuring all team members contribute to our success.

Jenni Kayne is dedicated to fostering an environment of growth and development for all employees, including Seasonal Sales Associates. You'll receive on-the-job training and ongoing support from management. Opportunities to engage in store events and provide feedback will enhance your skills, making you a well-rounded retail professional.

The hourly pay rate for the Seasonal Sales Associate position at Jenni Kayne is $24. This rate is determined based on experience, education, skills, and location, ensuring that we recognize and reward your contributions to our team.

To provide excellent customer service, it's essential to actively listen to the customer’s needs, engage with them genuinely, and ensure they feel valued. Sharing examples from past experiences where you've gone above and beyond for customers can highlight your commitment to service.

Creating strong relationships with clients is key. Discuss a specific instance where you took the time to understand a client’s preferences and how that personalized service led to repeat visits or recommendations. Be sure to emphasize the importance of follow-up and maintaining that connection.

Handling difficult customers requires patience and empathy. Provide an example of a tough situation where you listened to the customer’s concerns and worked towards a resolution. Highlight your ability to stay calm, professional, and focused on finding a solution.

Meeting sales goals is often about understanding both your product and your customer base. Share strategies such as using product knowledge to suggest items or creating personalized experiences for clients. Mention how you track your progress and adapt your approach to achieve sales targets.

Staying organized during peak times requires effective time management and prioritization. Discuss methods you use to keep track of tasks, from stocking shelves to assisting customers, such as checklists or time-blocking techniques that help you maintain focus.

If you have experience with POS and inventory management systems, describe the types of systems you’ve used and how comfortable you are with technology. Highlight how you've utilized these systems to streamline transactions, track inventory, or enhance your efficiency in previous roles.

Understanding the Jenni Kayne brand is crucial. Share your knowledge about the company's commitment to elevating everyday living, its focus on diversity and inclusion, and how its style ethos aligns with your personal values. This shows your genuine interest in the company.

Engaging customers to sign up for rewards programs involves clear communication about the benefits and rewards. Provide examples of how you've used conversational techniques, product associations, or promotions to encourage participation, emphasizing a friendly approach.

Contributing to team events requires collaboration and enthusiasm. Mention specific skills or experiences that would enhance event execution, whether it's through planning, attracting customers, or providing a positive presence during the event.

Teamwork in retail is vital for creating a seamless customer experience. Discuss how collaboration among team members fosters an efficient workflow, enhances communication, and allows for shared successes in achieving sales goals and excellent service delivery.