IT Application Management

This position supports the management of the New York Branch application portfolio. This includes

the following responsibilities for the New York’s in-house applications and purchased third-party

applications:

 Incident Management

 Monitoring of Application Services and Processes

 Change Management and Implementation

 Management of internal IT controls and policies related to the applications

 Coordination of tests and documentation of enhancements

This position supports NY changes, processes, and issues in Head Office Applications (e.g. LoanIQ,

Front Arena, EDW, etc.)

This position requires coordination with Head Office colleagues and third-party vendors/consultants.

Limited implementation work with SSIS, .Net, Python, and Tableau.

Specific Tasks / Responsibilities

 Participating in status calls with business users, Head Office, and external consultants related

to the application.

 Ensuring all internal guidelines, and requirements are met for the applications’ documentation,

change management, and incident management are met.

 Troubleshooting and resolving technical issues that arise in the applications.

 Managing and implementing changes to the applications

 .NET Framework, C#, PowerShell, HTML, CSS, JavaScript, Visual Studio

 Azure DevOps

 Python

 MS SQL, SSIS, SSRS

 Tableau is a plus

 Windows Server, IIS

 Effective communications & organizational skills

 Able to work, self-sufficiently

 Service orientation and attitude

 Project Management, Test Management, & Business Analysis Skills

 Bachelor’s Degree (Computer Science, Information Technology)

 Financial Industry background

 2 + years’ experience

 100% of health insurance premium paid by the company…medical, dental, vision, Group Term Life up to 2X’s

base salary, STD, LTD

 Health Reimbursement equal to: Single -$2,050 / Family - $4,050

 FSA

 Commuter Benefit Subsidy - $65

 Tuition Reimbursement

Retirement

401K - Matching contribution-100% up to the first 6%

Discretionary Match/Profit Share – equal to 10% of total comp

Average salary estimate

$80000 / YEARLY (est.)

min

max

$70000K

$90000K

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What You Should Know About IT Application Management, Jeroboam Group

Are you ready to take on an exciting challenge as an IT Application Management professional? Join us at our New York Branch, where you will support the management of our diverse application portfolio. In this role, you'll dive into a range of responsibilities that include Incident Management, monitoring application services, and spearheading change management and implementation for both in-house and third-party applications. Collaboration is key, as you'll work closely with Head Office colleagues and external vendors to ensure all internal guidelines are met, and documentation for application changes is meticulously managed. Your expertise in technologies such as .NET, Python, and SQL will come into play as you troubleshoot and resolve any technical issues that may arise, ensuring everything runs smoothly. Plus, you’ll have access to great benefits, such as full health insurance coverage and a robust retirement plan. If you've got a Bachelor's degree in Computer Science or Information Technology and at least 2 years of experience in the financial industry, we’d love for you to bring your skills and knowledge to our dynamic team. Let's create an impact together at our company!

Frequently Asked Questions (FAQs) for IT Application Management Role at Jeroboam Group

What are the primary responsibilities of an IT Application Management professional at your company?

As an IT Application Management professional at our company, you will be responsible for managing the application portfolio of the New York Branch. This includes handling incident management, monitoring application services, facilitating change management, and ensuring all internal IT controls and policies are adhered to for both in-house applications and purchased third-party applications.