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Senior People Business Partner - job 1 of 5

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and team mates from companies like Nvidia, Better, Nerdwallet, Wayfair, Sofi, etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Senior People Business Partner to join our small and mighty People Operations team! As Jerry rapidly expands its employee base, it is now crucial more than ever that we revitalize our HR processes to better support the growth and success of Jerrians. Reporting directly to the VP of People Operations, you will oversee key touch points of the employee journey, including onboarding and offboarding, performance management, initiative planning and execution, and more. Your success in inspiring employees to pursue meaningful and impactful careers is pivotal to steering Jerry to a $5B business by 2030.

Jerry is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 7 countries.

How you will make an impact:

  • Work alongside the VP, People Operations to develop and execute on various People initiatives throughout the employee lifecycle

  • Champion Jerry’s culture through multiple touch points such as recognition and support programs, conducting regular surveys and feedback sessions and organizing company meetings to enhance the employee engagement and satisfaction 

  • Oversee the performance appraisal process, provide guidance to managers on setting goals and expectations, and ensure Jerry’s talent bar is held to a high standard

  • Collaborate with executive leadership to improve work relations, build morale, and increase employee retention and engagement

  • Address employee concerns and grievances with empathy, integrity, and confidentiality, fostering a positive and inclusive workplace culture

  • Ensure compliance with labor laws, company policies, and industry regulations while maintaining accurate employee records and managing HR documentation

  • Oversee and manage all aspects of immigration process, including visa applications, renewals and compliance

Preferred experience:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field

  • Master’s Degree in HR, IO psychology, or a related field preferred

  • Minimum of 5 years of experience in HR or people operations, with a focus on talent management and employee relations

  • Strong knowledge of HR laws and regulations

  • Excellent communication and interpersonal skills

  • Proven ability to manage multiple tasks and projects simultaneously

  • Strong problem-solving and conflict-resolution skills

  • HR certification (e.g., SHRM-CP, PHR) is strongly preferred

  • Experience in a fast-paced, high-growth company

Who you are:

  • Has exceptional verbal and written communication and interpersonal skills

  • Comfortable communicating with C-Suite, leadership, and frontline workers

  • Can multitask and prioritize easily without compromising attention to detail

  • Applies solid judgment and ensures integrity, compliance, and confidentiality while handling highly sensitive information

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

$140000 / YEARLY (est.)
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$120000K
$160000K

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What You Should Know About Senior People Business Partner, Jerry

At Jerry, we are on the lookout for a Senior People Business Partner to join our dynamic People Operations team in the San Francisco Bay Area. This influential position, reporting directly to the VP of People Operations, is an incredible chance for you to make a lasting impact as we expand our innovative team. With our recent growth to 5M customers and aspirations to reach $5B, we need a visionary who can elevate our HR processes to nurture our talented workforce. You’ll be at the forefront of transforming employee experiences, overseeing onboarding, performance management, and further initiatives that reinforce our vibrant culture. If you’re someone who can inspire others and foster a positive work environment while ensuring compliance with labor regulations, this role is ideal for you. Collaborating closely with executive leadership, you’ll play a critical role in enhancing engagement and retention across Jerry’s diverse workforce. With our ambitious plans for the first super app dedicated to car ownership, it’s an exciting time to be part of our mission. Join us, and let’s drive the future together!

Frequently Asked Questions (FAQs) for Senior People Business Partner Role at Jerry
What are the responsibilities of a Senior People Business Partner at Jerry?

As a Senior People Business Partner at Jerry, you will oversee key aspects of the employee journey, including onboarding, offboarding, performance management, and more. Your role will involve collaborating with executive leadership to improve employee engagement and satisfaction and championing Jerry's culture through various initiatives. You'll also handle compliance with labor laws and manage critical HR documentation.

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What qualifications are required for the Senior People Business Partner position at Jerry?

To be eligible for the Senior People Business Partner role at Jerry, you should possess a Bachelor's degree in Human Resources or a related field, with a Master's degree being preferred. Additionally, a minimum of 5 years of experience in HR or people operations, particularly in talent management and employee relations, is required. HR certifications, such as SHRM-CP or PHR, are strongly preferred as well.

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How does the Senior People Business Partner contribute to Jerry's growth?

The Senior People Business Partner plays a pivotal role in Jerry's growth by enhancing the employee experience and fostering a strong company culture. By implementing performance appraisal processes, guiding managers, and addressing employee concerns, you can help Jerry achieve its ambitious goal of becoming a $5B business in the coming years.

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What is the work environment like for a Senior People Business Partner at Jerry?

At Jerry, the work environment is vibrant and talent-dense, featuring brilliant colleagues from diverse backgrounds including leaders from companies like Nvidia and Wayfair. As a Senior People Business Partner, you'll be immersed in a fast-paced, high-growth setting, allowing for significant career acceleration while contributing to innovative projects aimed at redefining car ownership in America.

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What skills are essential for succeeding as a Senior People Business Partner at Jerry?

Essential skills for success as a Senior People Business Partner at Jerry include excellent communication and interpersonal abilities, strong problem-solving skills, and the capacity to manage multiple tasks effectively. Furthermore, your ability to apply solid judgment with integrity and confidentiality is critical to fostering a positive workplace culture at Jerry.

Join Rise to see the full answer
Common Interview Questions for Senior People Business Partner
Can you explain your experience with talent management as a Senior People Business Partner?

In your response, highlight concrete examples of your talent management strategies and their outcomes. Discuss specific initiatives you've led to enhance employee engagement and retention, focusing on measurable results.

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How do you handle employee grievances while maintaining a positive workplace culture?

Share a structured approach you follow to address grievances, emphasizing empathy and confidentiality. Include a specific incident where you successfully resolved a concern, illustrating your conflict-resolution skills.

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How do you contribute to building an inclusive workplace culture?

Discuss specific initiatives you've implemented that promote diversity and inclusion. Highlight your experience conducting surveys and feedback sessions to enhance employee collaboration and satisfaction.

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Describe your experience with performance appraisal processes.

Provide details of the performance management systems you've implemented or improved in past roles. Highlight how you guided managers and employees through the process, and how you ensured alignment with company goals.

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What strategies do you use to ensure compliance with labor laws?

Talk about the methods you employ to stay up-to-date with labor laws and ensure your HR practices remain compliant. Mention any training programs or resources you've created for staff to promote understanding.

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How do you measure the effectiveness of HR initiatives?

Outline the metrics and KPIs you utilize to assess the impact of HR initiatives. Provide an example where you've used data to make informed decisions and improve HR processes.

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How do you manage multiple HR projects simultaneously?

Discuss your time management and organizational skills. You can share tools or methodologies you use to prioritize tasks and ensure that deadlines are met without compromising on quality.

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What is your approach to onboarding new employees?

Detail your onboarding strategy, focusing on how you tailor the experience to align with the company's culture and objectives, while ensuring that new hires feel welcomed and valued from day one.

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Can you provide an example of how you've improved employee engagement?

Recall a specific project or program you implemented that enhanced employee engagement. Highlight the challenges you faced and how you overcame them to achieve positive outcomes.

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What do you believe is the most important aspect of being a Senior People Business Partner?

Discuss the significance of empathy and strong communication in your role. Emphasize your commitment to supporting employees while aligning HR strategies with organizational goals.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

327 jobs
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BADGES
Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 3, 2024

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