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Senior IT Systems Administrator

JMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. It makes the world’s most advanced software-based 5G platform, designed, coded, and manufactured in Syracuse, NY at the only U.S.-owned 5G factory in the country.

 

Across its global tech centers, JMA makes 5G possible for organizations with the most critical connectivity demands in the world. JMA’s technology is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare centers, the busiest transit centers, and the U.S. Military.

 

5G is more than another G on your phone — it is a generational opportunity to change the way the world operates. Join the industry’s fastest growing technology company to shape that future today. 


We are seeking an experienced Senior IT Systems Administrator to join our team. The ideal candidate will be responsible for managing and maintaining our enterprise systems across both Linux and Windows environments, ensuring the reliability, security, and compliance of our IT infrastructure. This role requires a highly skilled individual with a strong technical background, deep experience in systems administration, and the ability to implement and address compliance frameworks such as CMMC, SOC2, and/or ISO 27001. A hands-on approach, excellent troubleshooting abilities, and strong compliance knowledge are essential to success in this position. This is an Onsite position in Syracuse, NY.


Responsibilities:
  • Manage and maintain virtualization platforms and physical infrastructure, including VMware, Windows, and Linux systems.
  • Manage and maintain key IT infrastructure systems both on-premises, off site and/or as-a-service (e.g., Microsoft 365).
  • Ensure the availability, reliability, performance, and security of servers, storage, and networked systems.
  • Implement and enforce compliance controls related to CMMC, SOC2, or other relevant frameworks to ensure data integrity and regulatory adherence.
  • Proactively monitor and troubleshoot system-related issues, providing advanced troubleshooting and resolution of critical problems.
  • Collaborate with stakeholders to ensure alignment of system infrastructure with organizational goals and compliance requirements.
  • Create, update, and maintain detailed documentation for systems, processes, and compliance controls.
  • Keep current with industry trends and emerging technologies to ensure continuous improvement of the infrastructure.
  • Assist with internal and external audits, ensuring all systems adhere to established compliance standards.


Required Skills & Experience:
  • Bachelor's degree in Information Systems or related field is desired
  • 6+ years experience in systems administration of Windows and Linux environments.
  • Strong understanding of virtualization technologies (e.g., VMware) and their management.
  • Expertise in implementing and maintaining compliance frameworks like CMMC, SOC2, or NIST 800-171.
  • Excellent knowledge of data centers, networking, server security, and identity management systems.
  • Proven experience in system troubleshooting, performance tuning, and hands-on management.
  • Strong organizational skills with the ability to create and maintain documentation, particularly around compliance and security controls.
  • Ability to work both independently and collaboratively with a team, providing technical leadership and support.
  • Relevant certifications such as CISSP, Linux+, or MCSE are a plus.
  • Fluent in English, both written and spoken.

#LI-TM1


$90,000 - $120,000 a year
The US national annual base salary range for this is $90,000 - $120,000. The range includes base salary that is expected to be paid for this role. Actual base salary will be based on a variety of factors including, but not limited to, the scope and complexity of the role, the successful candidate's relevant experience, skills, and knowledge, peer and market data and geographic location.  

At JMA, our people are deeply committed to their work and we provide benefits to match. When you join JMA you have immediate access to everything you need. Whether you're looking for employee discounts, financial, legal and/or childcare resources and support, we have you covered. We believe in providing comprehensive health and wellness coverage along with monetary rewards towards health goals, in addition to numerous company-provided personal protection benefits at no additional cost to you.

 

At JMA, we don’t just accept differences — we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristic.

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CEO of JMA Wireless
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John Mezzalingua
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What You Should Know About Senior IT Systems Administrator, JMA Wireless

At JMA, we're on a mission to reshape the future of wireless technology, especially in these pivotal times of 5G adoption. As a Senior IT Systems Administrator in Syracuse, NY, you’ll play a crucial role in our journey. Imagine being part of a team that develops the world's most advanced software-driven 5G platform, all crafted right here at our U.S.-owned factory. Your day will involve managing and maintaining both Linux and Windows environments, ensuring our IT infrastructure is not just functional but secure and compliant. We're looking for someone with a robust technical background and at least six years of systems administration experience. You’ll handle everything from virtualization platforms like VMware to overseeing physical infrastructures, ensuring systems run smoothly and securely while adhering to compliance frameworks like CMMC and SOC2. Collaboration will be key as you work with stakeholders to align our IT systems with organizational goals. We want you to be proactive, actively monitoring and troubleshooting issues while documenting processes for better clarity. Continuous learning is valued here, so staying updated with industry trends is part of the gig. Join us at JMA, where your expertise can make a significant impact, and let's shape the new era of connectivity together.

Frequently Asked Questions (FAQs) for Senior IT Systems Administrator Role at JMA Wireless
What responsibilities does a Senior IT Systems Administrator have at JMA?

At JMA, a Senior IT Systems Administrator is responsible for managing both Linux and Windows enterprise systems, ensuring their security, reliability, and compliance. You’ll maintain virtualization platforms, provide advanced troubleshooting, and collaborate with various stakeholders to align IT infrastructure with JMA's organizational goals and compliance requirements.

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What qualifications are needed to become a Senior IT Systems Administrator at JMA?

To qualify for a Senior IT Systems Administrator position at JMA, candidates should ideally hold a Bachelor's degree in Information Systems or a related field and possess over six years of experience in systems administration. Additionally, expertise in compliance frameworks such as CMMC and SOC2 is essential, as is proficiency in virtualization technologies like VMware.

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How does JMA support the professional development of its Senior IT Systems Administrators?

JMA supports professional development by encouraging continuous learning and staying updated with industry trends. Employees have access to comprehensive benefits, including wellness programs and resources to assist with professional growth, ensuring that Senior IT Systems Administrators are equipped with the latest skills and knowledge in a rapidly evolving technical landscape.

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What is the salary range for a Senior IT Systems Administrator at JMA?

The salary range for a Senior IT Systems Administrator at JMA is between $90,000 and $120,000 annually. This range takes into account various factors such as the complexity of the role, the candidate's relevant experience, skills, and geographic location.

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What tools and technologies will a Senior IT Systems Administrator at JMA work with?

In this role at JMA, you will work with a variety of tools and technologies including virtualization platforms like VMware, Linux and Windows systems management, Microsoft 365, and compliance frameworks. You'll also engage with data center operations and security management tools, ensuring robust and compliant IT infrastructure.

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Common Interview Questions for Senior IT Systems Administrator
Can you describe your experience with managing Windows and Linux systems?

When answering this question, highlight specific projects where you've managed systems in both environments. Discuss your familiarity with system configurations, troubleshooting methods, and any particularly challenging issues you've resolved, showcasing your hands-on experience and problem-solving skills.

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How do you ensure compliance with frameworks like CMMC and SOC2?

In your response, explain your understanding of compliance frameworks and the processes you’ve implemented in the past. Highlight any tools or documentation systems you've utilized to reinforce compliance, as well as your approach to educating team members about compliance requirements.

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What strategies do you use for advanced troubleshooting of IT systems?

Discuss a structured approach to troubleshooting, starting from issue identification to resolution. You can mention diagnostic tools you use, how you document findings, and any specific experiences where your troubleshooting skills led to significant improvements or problem resolutions.

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How do you stay current with emerging technologies in IT?

Share your strategy for continuous learning, mentioning resources like industry publications, online courses, webinars, or attending conferences. Highlight any recent technologies or methodologies you’ve implemented as a result of your research.

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Describe a time when you had to collaborate with stakeholders to align IT infrastructure with organizational goals?

Provide a specific example where you worked with different departments to understand their needs and how you tailored the IT infrastructure to meet those needs. Highlight your communication skills and your ability to negotiate and find common ground.

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What role does documentation play in your work as a systems administrator?

Emphasize the importance of documentation in maintaining compliance, troubleshooting, and knowledge transfer. Discuss your process for creating and updating documentation and any particular tools you utilize to maintain it effectively.

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Can you explain your experience with virtualization technologies?

Discuss the virtualization technologies you've worked with, particularly VMware, detailing how you've managed virtual machines, performed migrations, or implemented disaster recovery solutions. This showcases both your technical skills and your understanding of critical infrastructure.

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How do you manage the security of IT systems?

Talk about your familiarity with security practices including firewalls, intrusion detection systems, and identity management solutions. Highlight a specific project where you implemented security measures and the positive outcomes resulting from them.

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What is your approach to performance tuning in IT systems?

Explain your methodology for performance tuning, including monitoring metrics, identifying bottlenecks, and implementing changes that lead to improved system efficiency. Provide examples of how your actions have positively impacted system performance.

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Tell us about a challenging technical problem you've encountered. How did you solve it?

When answering, choose a complex issue that illustrates your analytical and problem-solving skills. Detail the steps you took to diagnose the problem, the solution you implemented, and the lessons learned from the experience.

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Wireless technology now impacts nearly every aspect of daily life around the world. As the fastest-growing global tech company, JMA designs and delivers cutting-edge wireless technology solutions that modernize how people learn, work, live and pl...

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Full-time, on-site
DATE POSTED
December 26, 2024

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