Product Manager II, Integrations

To apply for the Product Manager II position at Jobber, candidates typically need 4-7 years of product management or ownership experience, with a particular focus on integrations or partner ecosystems. Familiarity with API integration and managing external partnerships will also be beneficial. Strong analytical skills and the ability to communicate effectively with various stakeholders are essential for success in this role.

The Agency Integrations team at Jobber is integral in developing partnerships and creating key integrations that enhance our product offerings for small businesses. This team actively collaborates with various agency partners to ensure high-quality integrations, manage the integration pipeline, and optimize processes to deliver the best possible results for Jobber's customers.

Jobber prioritizes work-life balance by offering flexible working arrangements. As a Product Manager II, you can work remotely from anywhere in Canada or choose to work in our Edmonton or Toronto offices. Additionally, Jobber provides various health and wellness benefits, vacation days, and support for parental leave to ensure you have a fulfilling work experience.

As a Product Manager II at Jobber, you will own the Agency Integration Program, manage a pipeline of integrations, and collaborate closely with internal teams to define and scope projects. You'll also analyze market data, surface integration gaps, and regularly communicate results to the broader organization. Driving continuous improvement and optimizing processes are vital components of this role.

Jobber has earned its reputation as a top workplace due to its inclusive culture, commitment to employee development, and focus on innovation. As a Product Manager II, you'll be part of a dynamic and motivated team dedicated to making a positive impact on small businesses. With great benefits and a supportive environment, Jobber fosters personal and professional growth.

At Jobber, Product Managers often have clear paths for career advancement. You can expect opportunities to take on larger projects, lead teams, and eventually move up to senior product management roles. The company’s focus on employee development provides various resources, including development coaching, to help you achieve your career goals.

Yes! Jobber offers the flexibility to work remotely from anywhere in Canada. This allows Product Manager II candidates to design their work environment in a way that suits them best, fostering productivity while maintaining a work-life balance.

When asked about your experience with integrations during your interview for the Product Manager II role at Jobber, focus on specific projects you've managed, the types of integrations you oversaw (like API integrations or third-party services), and the outcomes of those initiatives. Be sure to highlight your ability to analyze data and customer feedback to drive decisions and improve processes.

To answer this question, discuss your approach to identifying key integration gaps and prioritization techniques you employ. Explain your criteria for evaluating the potential impact of integrations on both the customer experience and business goals, and share an example of when this process led to a successful project outcome.

For this question, share your experiences working with design, engineering, partnerships, and marketing teams. Provide examples of how you’ve facilitated collaboration through regular meetings, clear communication, and aligning on goals. This showcases your ability to lead teams and emphasize the importance of collaboration.

When discussing how you measure integration success, consider metrics such as user adoption rates, customer satisfaction scores, and the overall impact on business objectives. Highlight your experience in setting KPIs and using data to inform ongoing improvements, driving continuous optimization.

In response to this question, describe your process for keeping stakeholders informed. This might include regular updates through meetings, dashboards, or reports that summarize progress, results, and any adjustments based on data insights. Clarify how you tailor communication styles to different audience needs for effectiveness.

When asked about a challenging integration project, choose one where you faced specific obstacles, such as limited data access or differing priorities among stakeholders. Discuss how you approached the challenges, what solutions you implemented, and the lessons learned that improved your project management skills.

User experience is critical in integrations, so emphasize how you prioritize the user experience by applying design standards and maintaining consistency. Illustrate this by discussing any feedback loops you’ve set up to gather user insights or any design principles you follow to enhance the overall experience.

Answering this question, let the interviewer know you are committed to continuous improvement. Discuss methods like retrospective meetings, soliciting team feedback, and analyzing performance metrics. Showcase your adaptability in implementing changes that streamline workflows and improve efficiency.

When addressing your comfort with data analysis, provide examples of how you've utilized data in previous product management roles to make informed decisions. Discuss specific tools you’re proficient in and how data has strengthened your ability to prioritize, optimize features, and enhance customer satisfaction.

In answering this question, express genuine enthusiasm about Jobber's mission to empower small businesses through technology. Highlight your eagerness to contribute your skills to a company that values innovation and inclusion, and how you see yourself making a tangible impact within the Agency Integrations team.