Senior Director, Sales Operations - (Remote - US)

To be considered for the Senior Director of Sales Operations role at Jobgether, candidates should have a minimum of 7 years' experience in Sales Operations or similar functions, particularly within an Enterprise SaaS environment. Strong leadership skills and a proven track record of managing high-performing teams are essential. Familiarity with Salesforce and associated sales tools like Clari, Outreach, and ZoomInfo is critical, along with advanced Excel or Google Sheets capabilities. A BA/BS degree is required, and an MBA is preferred.

The Senior Director of Sales Operations at Jobgether will lead a Sales Operations team focused on enhancing sales efficiency. Key responsibilities include driving sales forecasting and pipeline analysis, improving operational processes, and collaborating with various departments. You will partner closely with sales leadership to align goals, optimize sales tools, and maintain day-to-day visibility into sales activities to address operational gaps.

In the role of Senior Director of Sales Operations at Jobgether, you will directly contribute to the company's growth by optimizing sales processes and ensuring that the sales team operates efficiently. Your strategic insights will help refine annual planning processes around bookings modeling, rep capacity, and compensation, thereby driving revenue growth and supporting the overall business strategy.

Candidates for the Senior Director of Sales Operations position at Jobgether should be adept in Salesforce and associated sales tools such as Clari, Outreach, and ZoomInfo. Being familiar with advanced Excel or Google Sheets for analysis is essential. Additionally, experience with business intelligence tools like Looker or Tableau will be advantageous, as these will be utilized for data-driven decision-making.

At Jobgether, we value continuous growth and development. As the Senior Director of Sales Operations, you will have access to various learning and development opportunities, which include funds for career growth. We encourage our employees to pursue further training and skill-building to ensure they remain competitive in the fast-paced tech environment.

When answering this question, highlight your relevant experience, emphasizing leadership roles in Sales Operations. Discuss specific accomplishments such as process improvements or successful team management and make sure to connect this experience directly to the needs of Jobgether.

Describe your method for sales forecasting, including tools and techniques you prefer to use. Discuss how you've successfully collaborated with sales leadership to create accurate reports in the past, and how those reports influenced decision-making within the organization.

Think of a specific example that showcases your problem-solving skills. Discuss the challenges you faced, the strategies you implemented to improve efficiency, and the measurable outcomes of your efforts. Relating this back to the sales operations role at Jobgether will show your industry relevance.

Detail your experience with specific sales tools like Salesforce, Clari, or others relevant to the role. Explain how you identified the need for tool optimization, the processes you followed for implementation or enhancement, and the impact it had on sales performance.

Highlight your interpersonal skills and ability to build relationships across different departments. Discuss successful instances where collaboration led to improved outcomes and how you ensure clear communication and alignment among the various teams.

Identify key sales metrics that you find essential for evaluating team performance, such as lead conversion rates, sales velocity, and customer acquisition costs. Explain why each metric is important and how you've used data to drive strategies in previous roles.

Discuss your approach to performance management, including how you identify underperformance and the steps you take to address it. Emphasize your ability to provide constructive feedback and support team members in improving their skills and outcomes.

Mentoring is crucial in this role. Discuss your philosophy on leadership and teamwork, outlining how you plan to foster a culture of learning, encourage professional growth, and support your team members in achieving their objectives.

Share your approach to project prioritization, especially in a fast-paced setting. Illustrate how you assess urgency, impact on revenue goals, or team capacity and balance competing priorities to deliver results effectively.

Articulate a clear understanding of current challenges in Sales Operations, like adapting to rapid technological changes or evolving customer expectations. Position your insights within the context of Jobgether's sector and its strategic objectives, showing how your expertise aligns with addressing these challenges.