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Auto Glass Installation Technician

Company Description

Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Safelite

Job Description

Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

You’ve probably never thought about working with vehicle glass for a living – you’re not alone! Our everyday heroes come from all sorts of backgrounds, many of which have little (or no) mechanical experience. If you’re naturally curious and have a customer service mindset, we’ll teach you the rest.

At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages their Safelite training, industry-leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.

What You’ll Get

  • Competitive weekly base pay starting at $24.70/hour.

  • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

  • Up to $5,250 annually in tuition reimbursement.

  • Paid training and all the tools and resources you'll need to be successful.

  • View all our health, wealth and life offerings at www.safelitebenefits.com.


What You’ll Do

  • Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service.

  • Provide Advanced Driver Assistance Systems (ADAS) recalibration services using Safelite’s tools and processes.

  • Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.

  • Safely and professionally operate a company fleet vehicle to and from customer locations throughout the workday.

  • Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items to customers.

  • All other duties as assigned.


What You’ll Need

  • Age: Must be 18 years of age or older.

  • Valid state-issued driver’s license required.

  • Safelite SafeTech™ certification required.

  • The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.

  • Flexibility with hours and days trained/worked, as workloads fluctuate.

  • Comfort working outside in a variety of weather conditions.

  • Present a professional appearance and wear personal protective equipment.

  • Ability to regularly lift up to 35 pounds and occasionally lift up to 50 pounds.
  • Education: High School Diploma/GED/Equivalent preferred; ability to read, write and interpret technical directions required.

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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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Average salary estimate

$51376 / YEARLY (est.)
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$51376K
$51376K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Auto Glass Installation Technician, Jobs for Humanity

If you're intrigued by the idea of becoming an Auto Glass Installation Technician at Safelite in Tucson, Arizona, you're in for a rewarding journey! At Safelite, we're not just about fixing windshields; we’re dedicated to creating an inclusive and just work environment that welcomes people from all backgrounds. You don’t need to have a mechanical background to succeed here; if you have a customer service mindset and a curious nature, we will provide all the training you need. As an Auto Glass Technician, you’ll be using the latest technologies and tools to carry out repairs and replacements, both shop-based and mobile. You’ll also gain valuable experience with Advanced Driver Assistance Systems (ADAS) recalibration—an exciting niche in the auto industry. We pride ourselves on offering a competitive weekly pay starting at $24.70 per hour and a comprehensive benefits package valued at over $10,000, which includes tuition reimbursement, medical coverage, and generous paid time off. Each day offers diverse tasks, from providing expert vehicle glass services to ensuring customer satisfaction. Join us and let’s build your career together at Safelite, where we believe in a fulfilling work-life balance, ongoing support, and a commitment to helping you thrive both personally and professionally.

Frequently Asked Questions (FAQs) for Auto Glass Installation Technician Role at Jobs for Humanity
What are the main responsibilities of an Auto Glass Installation Technician at Safelite?

As an Auto Glass Installation Technician at Safelite, your main responsibilities include performing vehicle glass repairs and replacements, conducting Advanced Driver Assistance Systems (ADAS) recalibrations, and utilizing state-of-the-art tools and technology provided by Safelite. You'll ensure that each job is completed efficiently while maintaining high standards of safety and customer service.

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What qualifications do I need to become an Auto Glass Installation Technician with Safelite?

To qualify as an Auto Glass Installation Technician at Safelite, you need to be at least 18 years old, have a valid driver’s license, and obtain the Safelite SafeTech™ certification. Although a high school diploma or GED is preferred, the most important quality is a solid customer service mindset and the willingness to learn and adapt.

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What kind of training does Safelite provide for Auto Glass Installation Technicians?

Safelite provides comprehensive paid training for Auto Glass Installation Technicians, equipping you with the skills needed to use innovative tools and technologies, complete repairs, and conduct ADAS recalibrations. You’ll learn everything you need to succeed right from the start, regardless of your prior mechanical experience.

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Can I work as an Auto Glass Installation Technician at Safelite without mechanical experience?

Absolutely! At Safelite, we understand that many of our technicians come from diverse backgrounds and may not have prior mechanical experience. If you have a customer service orientation and a proactive attitude, we encourage you to apply. All the necessary training and skills will be provided once you join our team.

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What benefits can I expect working as an Auto Glass Installation Technician at Safelite?

As an Auto Glass Installation Technician at Safelite, you will be eligible for a robust benefits package valued at over $10,000. This includes competitive pay starting at $24.70/hour, a 401(k) plan with company matching, customized medical coverage options, paid time off, and up to $5,250 in annual tuition reimbursement, allowing you to further your education.

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Common Interview Questions for Auto Glass Installation Technician
What motivated you to apply for the Auto Glass Installation Technician role at Safelite?

Discuss your interest in the auto industry, the appeal of contributing to customer satisfaction, and how Safelite's commitment to inclusivity aligns with your personal values.

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How would you approach a challenging customer during an installation service?

Emphasize the importance of empathetic communication and active listening. Explain how you would assess their concerns, provide clear information about the service, and ensure they leave satisfied.

Join Rise to see the full answer
Describe a time you had to learn a new skill quickly. How did you approach it?

Share a specific example where you had to quickly adapt, showing your willingness to learn and how you resolved any challenges. Highlight any resources or support you utilized effectively.

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What safety measures do you think are important when handling vehicle glass?

Discuss your awareness of safety protocols like wearing personal protective equipment, adhering to SafeTech certification requirements, and how you’ve prioritized safety in previous roles.

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How do you stay organized during a busy workday with multiple tasks?

Talk about your time management skills and any tools or techniques you use, such as priority lists or scheduling, to ensure efficiency while providing excellent service.

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What experience do you have working in a team setting?

Highlight your previous teamwork experiences, focusing on collaboration, communication, and achieving common goals. Adapt your response to show how teamwork is essential at Safelite.

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How would you handle working in various weather conditions during installations?

Explain your ability to adapt and prioritize safety while working in the elements. Mention any past experiences that demonstrate your resilience and professionalism in different environments.

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Describe how you would present and promote Safelite’s products to a customer.

Detail your approach to understanding customer needs, effectively communicating product benefits, and creating a positive sales experience without being pushy.

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What do you understand about ADAS recalibration, and why is it important?

Provide a succinct explanation of ADAS recalibration, emphasizing its role in vehicle safety and how Safelite’s training allows technicians to perform it accurately and efficiently.

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Where do you see your career progressing within Safelite?

Discuss your ambition to grow within the company, such as advancing to a lead technician or a specializations role. Show your enthusiasm for ongoing learning and development opportunities Safelite provides.

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Full-time, on-site
DATE POSTED
April 7, 2025

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