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Senior AI Software Engineer (f/m/d)

Company Description

Jobs for Humanity is collaborating with Contentful to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Contentful

Job Description

About the Opportunity

Join Contentful as an AI Software Engineer and innovate with AI Integrations

At Contentful, we empower thousands of customers to manage content at scale with speed, flexibility, and precision. We are seeking talented Senior AI Software Engineers (f/m/d) to join our AI Platform team—a group dedicated to building and maintaining an internal AI platform that accelerates innovation across our organization.

As a key contributor, you will help shape the internal AI ecosystem by developing scalable, high-performance AI integrations, APIs, tools and documentation that empower feature teams to efficiently test, deliver and maintain cutting-edge AI-driven products. Acting as both a support and consultancy resource, you’ll collaborate closely with feature teams to enhance their development capabilities and bring AI-powered solutions to life. By building intuitive internal tooling and fostering seamless integration of AI technologies, your work will drive efficiency and innovation throughout Contentful.

If you are passionate about advancing AI technology, enabling teams with powerful tools, and redefining how we build and deliver AI solutions, we’d love to have you join us. Together, we’ll build systems that set new standards for AI integration and empower our teams to create smarter, more impactful content solutions.

What to expect?
  • Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class AI-enabled features for our customers, ensuring seamless integration of AI technologies with existing systems.
  • AI Integration: Implement and integrate AI technologies, such as generative AI, machine learning models, or NLP, to enhance our platform’s capabilities, optimize processes, and improve user experiences.
  • Platform Development: Design, develop, and maintain scalable AI platform features to enable feature teams, while ensuring they are compatible with other services, and APIs.
  • AI Governance: Implement essential governance features such as metrics tracking, audit logs, security measures and role-based access controls (RBAC), to ensure compliance, transparency and enterprise readiness across AI systems.
  • Holistic Thinking: Think critically about the interactions between AI models and product components to ensure a cohesive and intuitive user experience.
  • Rapid Problem-Solving: Quickly fix bugs and solve problems, particularly related to AI performance, model integration, or data pipeline issues, to enhance customer satisfaction.
  • Continuous Improvement: Participate in code reviews and contribute to improving our AI development processes, ensuring that the AI components are scalable, efficient, and maintainable.
  • Stay Current: Keep up-to-date with the latest industry trends, particularly in the domains of AI and machine learning, ensuring the platform stays competitive by leveraging cutting-edge AI technologies.
What you need to be successful
  • AI and Machine Learning Expertise: Strong skills integrating and implementing AI/ML solutions within a product development environment. Skills in foundational models, prompt engineering and understanding to validate the quality of AI products.
  • Full Stack/ Backend Expertise: Skills in TypeScrip and Node.js. Deep interest in clean code practices and familiarity with enterprise architectural design patterns, particularly when working with AI-powered features. Knowledge of React is a plus.
  • Serverless Architectures: Experience with serverless architectures, ideally edge compute environments such as Cloudflare Workers.
  • Asynchronous Systems: Experience with building and maintaining asynchronous systems for automation and bulk use cases.
  • Containerization and Orchestration: Experience with Docker and Kubernetes, especially in deploying AI models or microservices.
  • Enterprise Solutions: Knowledge with implementing enterprise ready governance features such as RBAC, audit logging, and compliance frameworks. 
  • Cloud Services Familiarity: Knowledge of cloud platforms like AWS, Azure, or GCP. Experience with services such as AWS SageMaker, Google AI, or Azure Machine Learning is a plus.
  • Problem-Solving Skills: A natural problem-solver who brings forward innovative ideas to integrate and features within product workflows, leading to practical solutions and product growth.
  • Collaborative Mindset: Excellent communication skills and the ability to collaborate effectively in a team environment.
  • Adaptability: Ability to organize and prioritize competing workloads in a fast-paced, AI-driven environment, ensuring AI and software systems align with business objectives.

Preferred:

  • AI Deployment Experience: Hands-on experience with DevOps methodologies tailored for AI, including CI/CD pipelines for model deployment and MLOps practices.
  • AI-Driven Automation: Previous experience working with AI automation engines, process automation using AI, or integrating AI with business logic to streamline processes.
  • Enterprise Governance: Understanding of data privacy regulations (GDPR, HIPAA, etc.) and EU AI Act
  • Platform Experience: Experience in developing platform features to enable internal teams
What's in it for You?
  • Join an ambitious tech company reshaping the way people build digital experiences
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Fertility and family-building benefits, including a lifetime reimbursable wallet to support your growing family.
  • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, compassion days for loss, education days, and volunteer days
  • Use your personal annual education budget to improve your skills and grow in your career
  • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • An annual wellbeing stipend to care for your physical, financial, or emotional health
  • A monthly communication stipend and phone hardware upgrade reimbursement
  • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

#LI-SB1 #LI-Hybrid

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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What You Should Know About Senior AI Software Engineer (f/m/d), Jobs for Humanity

Join Contentful as a Senior AI Software Engineer (f/m/d) and be a part of an innovative team dedicated to building a cutting-edge internal AI platform in Berlin, Germany. At Contentful, we empower a diverse range of customers to manage their content seamlessly, and we are excited to bring in passionate engineers like you to enhance our capabilities with AI integrations. As a Senior AI Software Engineer, you will play a crucial role in developing scalable AI integrations, APIs, and tools that allow our feature teams to deliver impactful AI-driven products efficiently. Your collaboration with various teams will not only help you cultivate your skills but also allow you to innovate with the latest AI technologies, transforming ideas into reality. With responsibilities like implementing generative AI and maintaining AI governance features, your expertise will be vital in shaping a future where AI is seamlessly integrated into our services. By providing robust internal toolsets and fostering a holistic approach toward AI development, you will help set industry standards for AI integration. So if you’re ready to accelerate innovation and tackle complex challenges with a collaborative mindset, we’d love for you to join us on this exciting journey at Contentful!

Frequently Asked Questions (FAQs) for Senior AI Software Engineer (f/m/d) Role at Jobs for Humanity
What are the main responsibilities of a Senior AI Software Engineer at Contentful?

As a Senior AI Software Engineer at Contentful, you will be responsible for designing and developing scalable AI platform features, implementing AI technologies like generative AI and machine learning models, and working closely with feature teams to enhance their development capabilities. Your role will also involve maintaining compliance with AI governance standards and ensuring the seamless integration of AI solutions into existing systems.

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What qualifications are essential for a Senior AI Software Engineer position at Contentful?

To qualify for the Senior AI Software Engineer position at Contentful, candidates should possess strong expertise in AI and machine learning, particularly in integrating these solutions within a product development environment. Proficiency in TypeScript, Node.js, and experience with serverless architectures are also essential. Familiarity with containerization tools like Docker and Kubernetes, as well as knowledge of cloud services such as AWS or Azure, will be highly beneficial.

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Can you describe the work environment for a Senior AI Software Engineer at Contentful?

Contentful offers a dynamic and inclusive work environment for Senior AI Software Engineers, fostering collaboration among product managers, designers, and engineers. The culture emphasizes innovation and continuous learning, with opportunities to engage in various professional development activities. As part of a global team working from Berlin and other locations, engineers can expect a supportive atmosphere where creativity and problem-solving are highly valued.

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How does Contentful support the growth of its Senior AI Software Engineers?

Contentful actively supports the growth of its Senior AI Software Engineers through an annual education budget for skill enhancement, encouraging participation in workshops and events. The company values work-life balance, offering generous paid time off and wellbeing stipends that allow employees to prioritize personal and professional development, ensuring a fulfilling career path.

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What technologies might a Senior AI Software Engineer work with at Contentful?

Senior AI Software Engineers at Contentful will work with a range of advanced technologies, including generative AI, machine learning models, and natural language processing (NLP). They will use development tools like TypeScript, Node.js, and React, alongside deployment technologies such as Docker and Kubernetes. Familiarity with cloud services like AWS SageMaker and Azure Machine Learning will also play a significant role in the development of AI integrations.

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Common Interview Questions for Senior AI Software Engineer (f/m/d)
What is your experience with AI and machine learning integration?

When answering this question, share specific examples from your past work where you successfully integrated AI or machine learning solutions into a product. Highlight the technologies you used, the challenges you faced, and how you overcame them while emphasizing the impact your work had on the products and the organization as a whole.

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How do you ensure the scalability of AI solutions?

Discuss your approach to designing systems for scalability, focusing on key principles such as modular architecture, load balancing, and efficient resource management. Provide examples of how you've implemented these principles in previous projects, and relate them to the expected challenges at Contentful.

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Can you explain your experience with serverless architectures?

When responding, detail your experience with serverless architectures, mentioning specific projects where you've successfully applied these technologies. Discuss the benefits of serverless systems in terms of scalability and cost-effectiveness while providing insights into how this experience could benefit the Senior AI Software Engineer role at Contentful.

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What is your approach to debugging AI models?

Outline a structured approach to troubleshooting AI models that includes identifying the issue, analyzing data inputs, testing hypotheses, and utilizing logging for insights. Mention specific tools or techniques you've used and stress the importance of iterative testing to improve model performance.

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How do you prioritize tasks in a fast-paced environment?

Describe a specific method you use for prioritization, such as the Eisenhower Matrix, and give examples from your experience where proper prioritization led to successful project outcomes. Emphasize your adaptability and ability to shift focus as project needs evolve.

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Describe a time you worked on a cross-functional team.

Share an example of a cross-functional project, detailing your role within the team, how you collaborated with others, and the challenges you faced. Highlight your communication skills and how your contributions helped the team achieve its objectives.

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What strategies do you use to learn new technologies?

Discuss your dedication to continuous learning and your preferred strategies for mastering new technologies—whether through online courses, reading technical documentation, or hands-on experimentation. Mention how this mindset is essential for keeping up with rapid advancements in AI.

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How do you handle disagreements within a team?

Explain your approach to conflict resolution by emphasizing open communication, seeking clarity on differing perspectives, and focusing on common goals. Provide a specific instance where your approach helped resolve a misunderstanding and improved team dynamics.

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What is your experience with MLOps practices?

Discuss your understanding of MLOps principles, along with examples of how you've implemented CI/CD pipelines for model deployment in previous roles. Stress the importance of collaboration between data scientists and engineering teams to maintain smooth operations.

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Why do you want to work at Contentful as a Senior AI Software Engineer?

Articulate your passion for AI technology and combined with your admiration for Contentful's commitment to innovation and inclusivity. Relate your professional goals to the vision of Contentful and express your enthusiasm for contributing to a team that's shaping the future of digital content experiences.

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DATE POSTED
January 3, 2025

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