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Senior People Systems Administrator - Workday PATT

Company Description

Jobs for Humanity is collaborating with Contentful to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Contentful

Job Description

About the Opportunity

Joining our growing People Systems team as an administrator during a period of rapid growth, you will work both collaboratively and independently to make a real impact scaling our processes and systems. Your passion for systems means that you will have a massive opportunity to lead projects that will shape our business as we continue to grow. What’s more, you get to work with bright people who want to solve technology challenges and innovate. We are a hard-working, international, agile and feedback-oriented bunch that enjoys interacting with one another in a friendly, respectful, and welcoming environment.

In your role as a Senior Administrator, People Systems, you will be a critical partner to our growing global team on systems related topics. You are fully dedicated to internal clients across the business, their needs and duties, and above all else - removing friction. If you describe yourself as a team player who wants to make an impact shaping the business with fresh, new ideas, we want to hear from you!

What to expect?
  • Demonstrate expertise in all aspects of People Systems, including configuration, testing of system changes, report writing, system upgrades, and workflows, with a focus on partnering to streamline and automate processes.
  • Serve as a trusted advisor to the People Team, evaluating, selecting, and implementing technology solutions to optimize HR operations.
  • Lead the configuration, design, and implementation of complex Workday projects, ensuring system scalability and optimization.
  • Collaborate with IT and vendors to define integration requirements, oversee implementation, and ensure system interoperability (without direct configuration responsibilities).
  • Establish and maintain partnerships with external vendors and internal solutions teams to enhance service delivery and system performance.
  • Manage and effectively communicate design, build, and launch strategies to stakeholders.
  • Proactively evaluate and test major and minor system upgrades, ensuring seamless adoption and minimal disruption.
  • Mentor and conduct knowledge-sharing sessions with the Workday team to enhance system expertise, improve efficiencies, and drive best practices.
  • Consult on and utilize process and technology tools that enhance team effectiveness, including JIRA/Kanban boards, project plans, the Wiki/People Portal configuration, and others as needed.
  • Assist in reviewing and distributing Level 2 & 3 People Systems help desk requests to support system users.
What you need to be successful?
  • Minimum 7 years of Workday configuration experience.
  • Minimum 4 years of Payroll Configuration experience (or other PATT areas).
  • Deep expertise in Workday, particularly in Payroll, Time Tracking, and Absence modules (Benefits preferred). Workday Pro or Certification is a plus.
  • Experience launching, configuring, and maintaining Workday HRIS; prior experience implementing a cloud-based HRIS or consulting on implementations is highly preferred.
  • Strong ability to translate system and business process requirements into proposals for process enhancements and system implementation.
  • Deep understanding of Workday Payroll, including downstream impacts on Finance, Benefits, and Compliance when implementing system enhancements.
  • Experience with quality assurance testing, test scripts, and bug reporting procedures.
  • Excellent communication skills, both verbal and written, with the ability to collaborate cross-functionally.
  • Proven ability to design and problem-solve while exceeding customer expectations.
  • Strong project leadership skills, with experience leading system-wide HRIS projects.
  • Ability to adapt and thrive in a fast-paced, evolving environment.

What Sets You Apart

  • Operations experience in processing payroll in Workday (end-user experience).
  • Experience working with payroll vendors such as CloudPay, Aetna, SunLife, Sparrow, OSV.
  • Additional Workday experience in Time Tracking, Absence, Benefits, or Integrations is a plus.
What's in it for you?
  • Join an ambitious tech company reshaping the way people build digital experiences
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
  • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
  • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
  • Company paid parental leave to care for and focus on your growing family 
  • Use your personal annual education budget to improve your skills and grow in your career
  • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • An annual wellbeing stipend to care for your physical, financial, or emotional health
  • A monthly communication stipend and phone hardware upgrade reimbursement.
  • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. 

New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

New York Salary Range: $154,000 - $171,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

#LI-Hybrid  #LI-JE1

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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Average salary estimate

$162500 / YEARLY (est.)
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$154000K
$171000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior People Systems Administrator - Workday PATT, Jobs for Humanity

Are you ready to make a significant impact at Contentful as a Senior People Systems Administrator specializing in Workday? Our New York team is expanding, and we’re on the lookout for a passionate individual who loves systems and technology to support our growing People Systems team. This role is all about collaboration and innovation, as you’ll lead projects that streamline and optimize processes for our global team. Your expertise in People Systems will be put to great use as you serve as a trusted advisor, helping to select and implement best-in-class technology solutions for HR operations. You’ll manage complex Workday projects, ensuring they scale effectively while enhancing how we interact with technology. We believe in a friendly and respectful work environment where your ideas can truly flourish. If you're a team player with a knack for solving problems, you're just the kind of person we want! Expect to collaborate with various teams, mentor your colleagues, and focus on making our systems work seamlessly for everyone. Join us at Contentful, where we’re reshaping how digital experiences are built and fostering an inclusive workplace where everyone can thrive.

Frequently Asked Questions (FAQs) for Senior People Systems Administrator - Workday PATT Role at Jobs for Humanity
What are the key responsibilities of a Senior People Systems Administrator at Contentful?

A Senior People Systems Administrator at Contentful leads complex Workday projects, optimizes HR operations through technology solutions, and enhances system performance while collaborating with IT and external vendors. They ensure seamless adoption of upgrades and mentor the Workday team to improve efficiencies.

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What qualifications are necessary for the Senior People Systems Administrator position at Contentful?

To be successful as a Senior People Systems Administrator at Contentful, candidates should have at least 7 years of Workday configuration experience, including 4 years of Payroll Configuration. A deep understanding of Workday Payroll, Time Tracking, and Absence modules is essential.

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How does the Senior People Systems Administrator role at Contentful contribute to the company's success?

The Senior People Systems Administrator role at Contentful is critical in optimizing HR processes and technology adoption, which directly contributes to operational efficiency and employee satisfaction, thereby supporting the company's rapid growth and innovation.

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What tools and technologies does a Senior People Systems Administrator at Contentful work with?

In the Senior People Systems Administrator role at Contentful, you’ll work with JIRA/Kanban boards, project plans, and People Portal configurations, alongside the Workday system for HR processes, ensuring that technology effectively supports organizational goals.

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What makes Contentful an attractive workplace for a Senior People Systems Administrator?

Contentful offers a collaborative and inclusive environment, a commitment to work-life balance, generous benefits, and opportunities for professional development, making it an ideal workplace for a Senior People Systems Administrator looking to make a real impact.

Join Rise to see the full answer
Common Interview Questions for Senior People Systems Administrator - Workday PATT
What experience do you have with Workday configuration?

To effectively answer this question, discuss your hands-on experience with Workday modules, focusing on configuration, testing, and upgrades. Provide specific examples of projects where you played a key role, detailing the challenges you faced and how you overcame them.

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Can you describe a challenging project you managed in Workday?

Share a specific project where you led the configuration or implementation of Workday. Describe the complexity of the project, your approach to managing stakeholders, and how you ensured successful deployment while minimizing disruptions.

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How do you ensure effective communication with cross-functional teams?

To answer, highlight your strategies for maintaining open lines of communication, such as regular updates, using collaboration tools, and fostering a culture of feedback. Provide examples where this communication led to project success.

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What strategies do you use for troubleshooting Workday issues?

Explain your systematic approach to identifying issues, such as gathering user feedback, analyzing system logs, and performing root cause analysis. Give examples of how you resolved specific issues in the past.

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How do you prioritize tasks when managing multiple projects?

Discuss how you assess project timelines and impacts to prioritize tasks effectively. Mention any tools you use, like Gantt charts or Kanban boards, to keep track of progress and deadlines.

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How familiar are you with integration requirements for Workday?

Address your experience with the various integrations Workday requires, such as those with payroll vendors and other functional systems. Detail any specific integrations you have managed and how they contributed to seamless operations.

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What measures do you take to stay updated with the latest Workday features?

Talk about how you engage with Workday community forums, attend webinars, or participate in relevant training sessions. Emphasize your commitment to continuous learning and staying current in the rapidly evolving field of HR technology.

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Can you provide an example of how you used data analysis in Workday to improve HR processes?

Share an instance where you analyzed HR data to identify trends or inefficiencies within processes. Explain your approach to presenting your findings and how actionable insights were implemented.

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How do you mentor junior team members in Workday practices?

Detail your approach to mentoring, such as conducting training sessions, providing resources, and hands-on guidance. Share success stories where your mentoring had a positive impact on team performance.

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What role do you think a Senior People Systems Administrator plays in fostering an inclusive workplace?

Discuss how this role involves leveraging technology to promote inclusivity, ensuring that HR systems reflect diverse needs, and supporting initiatives that create an inclusive environment for all employees at Contentful.

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DATE POSTED
March 27, 2025

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