Lead Product Analyst, HCP Experience Product Group

DescriptionJohnson & Johnson is currently seeking a Lead Product Analyst, HCP Experience Product Group located in Titusville, NJ & Horsham, PA.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more atFor more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.At Johnson & Johnson, we all belong.NA HCP Experience Product Group enables J&J IM Sales & Marketing group and Medical Information Center to foster meaningful and personalized interactions with our customers. We shape, develop, and scale customer engagement strategies, solutions, and connected ecosystems that provide premium HCP and Patient experience via our iCONNECT platform, a cloud-based SaaS solution built on Veeva CRM and Salesforce.com Service Cloud. Customer Centricity is core to J&J IM Leadership and HCP Experience Product Group are the partners and enablers of choice.An individual in this role is expected to:Perform business requirements gathering and analysis: documenting current state and desired/future state business processes, outlining impact and opportunities, and ensuring that the solutions meet business needs and requirements.Evaluate business processes, elicit requirements, identify areas for improvement, and work collaboratively and cross-functionally to develop and implement solutions.Manage projects and monitor progress by tracking activities, resolving problems, recommending actions, and supplying status updates, serving as a liaison between stakeholders, internal partners and users.Work cross-functionally with Business and Technology Product Owners to drive alignment andoptimize end-to-end processes.Actively participate in sprint planning and backlog grooming activities, including working with product owners to understand and develop user stories/business requirements.Provide functional and technical support to test and implement system changes and improvements.Engage with StAT to support communication and training efforts related to new features, improvements, and best practices.Participate in special projects and other duties as needed.You deserve to work for a company where you're empowered to be, feel, and do your best every day!QualificationsQualifications:• A minimum of a bachelor's degree is needed.• A minimum of 5 years' experience with customer engagement solutions is needed.• Demonstrated success in project management and SDLC (Agile, IDE) is needed.• Experience in Customer Engagement solutions, Salesforce and/or Veeva CRM is preferred.• Experience in Life Sciences Industry and/or GxP environment is preferred.• Excellent communication and consultation skills, including the ability to clearly and effectively communicate and present findings to partners at all levels.• Demonstrated ability to collaborate successfully and build relationships with sales & marketing and medical affairs teams, IT colleagues, and technology vendors.• Ability to work with minimal supervision and achieve results in a fast-paced environment.• Must be able to manage multiple priorities, keep confidentiality, and work with integrity and professionalism in a complex, rapidly changing environment.• This role will be in Titusville, NJ or Horsham, PA and may require up to 10% travel within the New Jersey/Pennsylvania area, and occasional travel across North America is possible.The anticipated base pay range for this position is 90000 to 144900.Bonus Language : - The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.• Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).• Employees are eligible for the following time off benefits:• Vacation - up to 120 hours per calendar year• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year• Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year• Additional information can be found through the link below.The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit ( ).