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Platform Software Engineer - Türkiye - job 1 of 2

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.


About JumpCloud

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.



About the Role:

JumpCloud is looking for an experienced engineer to join our Platform Engineering organization. As a member of our Platform Team, you’ll have the opportunity to solve challenging and complex problems using the latest tools and technologies. 


The team is responsible for managing JumpCloud’s service-to-service network traffic, as well as the external points where our customers interact with JumpCloud’s interfaces and services.


In this role, you will:
  • Be responsible for defining and implementing routing, load balancing and general communication strategies in a distributed microservice-based containerized environment.
  • Implement best practices, canary roll outs, client-based routing and fine-grained security control to deliver distributed applications at scale.
  • Design highly available systems, building tools and scaling the platform as well as modernizing and evolving key components. The platform components  you own and build will serve as the foundation for JumpCloud and the internal engineering teams. You’ll work closely with other Cloud Engineering teams as well as engineering teams across the organization. 


We’re looking for:
  • 3+ years of professional programming experience (JumpCloud uses Golang, Python, NodeJS)
  • Professional experience developing and deploying applications in a public cloud environment (AWS, GCP, Oracle,  or Azure) with CI/CD pipelines
  • Experience working with service mesh technologies (e.g. Istio)
  • Experience working with highly available distributed systems
  • Experience leveraging tools to monitor platform stability, availability and performance (e.g. Datadog)
  • Experience with infrastructure as code solutions (e.g. Terraform)
  • Knowledge of traffic engineering principles, practices, and standards
  • Passion for addressing complex engineering problems/challenges 
  • Strong problem solving, communication and collaboration skills
  • A strong team player who helps the team live by our core values: building connections, thinking big and 1% better every day


Preferred Qualifications:
  • Experience designing and implementing core infrastructure components of a platform 
  • Experience managing cloud deployments with Terraform 
  • Container orchestration experience (e.g. Kubernetes), bonus for Istio
  • Strong understanding of networking protocols


#LI-PD1


Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.


You must be located in and authorized to work in the country noted in the job description to be considered for this role. 


Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.


Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.


Why JumpCloud?  

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  

 

One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

 

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.   

 

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.


All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" 

 

#LI-Remote #BI-Remote

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What You Should Know About Platform Software Engineer - Türkiye, JumpCloud

Join us at JumpCloud as a Platform Software Engineer in beautiful Ankara, Türkiye—where work can be done remotely! Here at JumpCloud, we pride ourselves on creating a unified open directory platform that allows IT teams and MSPs to manage identities, devices, and access seamlessly across their organizations. In this role, you will become an integral part of our Platform Engineering team, tackling complex challenges using cutting-edge tools and technologies. You'll be responsible for defining routing, load balancing, and communication strategies in a vibrant microservice-based environment, all while enhancing security and efficiency. Your innovations will serve as the backbone of our platform, directly influencing how our customers interact with our services. With over three years of professional programming experience—preferably in Golang, Python, or NodeJS—you'll be ready to leverage your skills, especially if you have a knack for working in cloud environments like AWS or Azure. If you're enthusiastic about collaborating with talented engineers and have a passion for overcoming engineering challenges, JumpCloud is where you want to be. We're committed to building meaningful connections at work, so don’t hesitate to apply and join a culture where your ideas are valued and encouraged!

Frequently Asked Questions (FAQs) for Platform Software Engineer - Türkiye Role at JumpCloud
What are the main responsibilities of the Platform Software Engineer at JumpCloud?

As a Platform Software Engineer at JumpCloud, your core responsibilities include defining and implementing routing, load balancing, and communication strategies in a microservice-based environment. You will also design highly available systems, build tools, and modernize key components that serve as the foundation for our platform. Furthermore, you will collaborate with various engineering teams to ensure that our platform meets the demands of our customers.

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What qualifications do I need to become a Platform Software Engineer at JumpCloud?

To qualify for the Platform Software Engineer position at JumpCloud, you should have a minimum of 3 years of professional programming experience, ideally using Golang, Python, or NodeJS. You'll also need experience with cloud platforms (like AWS or Azure), CI/CD pipelines, and understanding of service mesh technologies and distributed systems. Strong problem-solving skills and a passion for tackling complex engineering challenges are essential.

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What technologies do Platform Software Engineers at JumpCloud use?

At JumpCloud, Platform Software Engineers primarily work with Golang, Python, and NodeJS, and utilize public cloud environments such as AWS and GCP. Familiarity with service mesh technologies like Istio, infrastructure as code tools such as Terraform, and monitoring tools like Datadog is also advantageous for this role.

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Is remote work allowed for the Platform Software Engineer position at JumpCloud?

Yes, the Platform Software Engineer position at JumpCloud is fully remote within Türkiye. The company is committed to a Remote First approach, allowing employees the flexibility to work from anywhere within the designated country as long as they are authorized to do so.

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What is the company culture like at JumpCloud for Platform Software Engineers?

The culture at JumpCloud is vibrant and inclusive, emphasizing collaboration, innovation, and connection among team members. As a Platform Software Engineer, you will be encouraged to share your unique ideas while working alongside talented professionals who are passionate about technology and committed to solving challenging problems. JumpCloud fosters an environment where growth and continuous improvement are central values.

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Common Interview Questions for Platform Software Engineer - Türkiye
What inspired you to apply for the Platform Software Engineer role at JumpCloud?

When answering this question, reflect on your passion for technology and any specific experiences that connect you to JumpCloud's mission and values. Emphasize your enthusiasm for working with cutting-edge technologies and your desire to be part of a collaborative team environment.

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How do you approach problem-solving in a distributed system?

Discuss your systematic approach to identifying and diagnosing issues in distributed systems, including the use of monitoring tools, logging frameworks, and collaborative troubleshooting techniques. Highlight any specific examples from your experience that demonstrate your capability to resolve complex technical challenges.

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Can you explain the importance of load balancing in microservice architecture?

Load balancing is crucial in microservice architectures as it optimizes resource use, enhances system reliability, and ensures that no single server is overwhelmed by traffic. By distributing workloads evenly, you help maximize availability and minimize latency, which ultimately leads to a better user experience for clients interacting with the JumpCloud platform.

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What experience do you have with container orchestration using Kubernetes?

Explain your hands-on experience with Kubernetes, including how you have deployed applications, managed scaling, and handled monitoring within a Kubernetes ecosystem. Be sure to highlight specific projects or accomplishments that showcase your ability to leverage Kubernetes effectively.

Join Rise to see the full answer
Describe your experience with infrastructure as code tools like Terraform.

Discuss your familiarity with Terraform and how you've used it to automate infrastructure provisioning and management. Provide examples of scenarios where you've implemented Terraform to improve deployment processes and what challenges you faced during implementation.

Join Rise to see the full answer
How do you ensure the security of distributed applications?

Outline your practices for maintaining security in distributed applications, such as implementing fine-grained security controls, conducting regular vulnerability assessments, and utilizing best practices for encryption and authentication. Share past experiences where you successfully ensured the security of your applications.

Join Rise to see the full answer
What do you consider when designing a highly available system?

When designing a highly available system, I consider factors like redundancy, failover mechanisms, and load balancing. I also prioritize monitoring and alerting mechanisms to ensure immediate responses to any issues that can affect availability while sharing examples from previous projects where you successfully implemented these strategies.

Join Rise to see the full answer
How do you manage on-call responsibilities in a remote setting?

Elaborate on how you structure your availability, maintain clear communication with your team, and ensure that you stay prepared to respond effectively to incidents during your on-call shifts. Discuss the importance of setting boundaries and maintaining work-life balance while meeting on-call expectations.

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What traffic engineering principles have you implemented in your work?

Share specific traffic engineering principles you have applied in past roles, whether it’s through the use of traffic shaping, routing strategies, or load forecasting. Emphasize your understanding of how these principles contribute to the overall performance and reliability of the applications.

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Why do you think a team player attitude is important in engineering roles?

Highlight the value of collaboration and teamwork in engineering, particularly in complex projects. Discuss instances where your team player attitude helped drive success or how working closely with others has enhanced your problem-solving abilities.

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JumpCloud’s mission is to Make Work Happen®. That means empowering IT admins and connecting users to the IT resources they need via one secure identity, through a cloud directory service. Our guiding light is our customer. We work every day to mak...

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Full-time, remote
DATE POSTED
April 14, 2025

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