Justworks is looking for a Senior Manager, Systems Business Analysis to shape internal operations by managing a team of system business analysts focusing on Salesforce, Service Now, JIRA, and other enterprise-wide applications.
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Skills
Strong business analysis skills
Experience with Salesforce, JIRA, or other CRM software
Knowledge of business process mapping tools
Effective communication and stakeholder management
Organizational and analytical problem-solving skills
Responsibilities
Engage internal stakeholders to uncover critical business gaps
Maintain and optimize operational workflows and business processes
Drive stakeholder alignment on business and technology priorities
Collaborate with technical leads and product owners
Work with developers, administrators, and Quality Assurance analysts
Coordinate rollouts and facilitate cross-team collaboration
Identify and mitigate product/project risks
Support end users and incident management
Develop and enhance application solutions
Play a high impact hybrid manager/individual contributor role
Benefits
Great benefits package
Wellness program offerings
Company retreats
Opportunity to work in a supportive and entrepreneurial environment
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