Job details
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Onboarding Specialist (International)
Justworks is looking for a mission-driven, customer-centric individual to join as a Customer Onboarding Specialist. The role involves providing exceptional service to customers, conducting product calls, and ensuring a seamless onboarding experience.
Skills
- Excellent organizational and communication skills
- Attention to detail and ability to multitask
- Ability to work in a deadline-oriented and customer-focused role
Responsibilities
- Understand and address customers' needs
- Provide white-glove service to guide customers through Justworks platform
- Collaborate with internal teams for exceptional onboarding experience
- Run reports to track deadlines and assist with onboarding status
- Conduct employee webinars and address customer questions
- Continuously improve onboarding processes
Education
- Minimum of 2-3 years of professional experience in customer service
Benefits
- Competitive salary range with room for growth
- Great benefits package including wellness programs and company retreats
- Opportunity to work in a supportive and entrepreneurial environment
To read the complete job description, please click on the ‘Apply’ button
By
Justworks
We started Justworks to free entrepreneurs to focus on what matters: growing their business and creating a better place to work.
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CULTURE VALUES
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$75,408/yr - $83,114/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
July 4, 2024
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