Senior Analyst, Insurance Benefits

The Senior Analyst, Insurance Benefits at Justworks plays a crucial role in managing and improving the operational processes associated with insurance benefits. This position involves complex data analysis, billing, and invoice reconciliations, ensuring financial accuracy and compliance, while also contributing to innovative process improvements.

Candidates for the Senior Analyst, Insurance Benefits role at Justworks should possess a minimum of 5 years of relevant experience in operations or as an analyst. Advanced skills in SQL and Excel, alongside strong analytical and communication abilities, are essential. Familiarity with business processes and accounting principles, as well as experience in project management, will be advantageous.

At Justworks, team members in the Senior Analyst, Insurance Benefits position are valued for their contributions and supported through a welcoming culture and ample professional development opportunities. The company emphasizes teamwork, collaboration, and open communication, allowing analysts to thrive in their roles while contributing to company success.

As a Senior Analyst, Insurance Benefits at Justworks, you'll lead various projects, including ensuring compliance and accuracy of billing processes, managing audits, and implementing quality control measures. You will also drive operational improvements and work closely with cross-functional teams to streamline processes related to insurance benefits.

The work environment at Justworks, especially for the Senior Analyst, Insurance Benefits role, is casual yet dynamic. Employees enjoy a supportive atmosphere that encourages innovation, collaboration, and growth while focusing on delivering quality service and achieving shared goals.

Candidates for the Senior Analyst, Insurance Benefits role at Justworks should be technologically savvy and familiar with tools such as SQL, Excel, Tableau, Jira, and Confluence. Knowledge of process mapping and business management software would also be beneficial for enhancing operational efficiencies.

At Justworks, the Senior Analyst, Insurance Benefits position provides a foundation for career growth, allowing employees to gain valuable skills in analytics, operations, and cross-functional collaboration. There are ample opportunities for advancement within the organization, fostering long-term career development.

To ensure accuracy in data management, I prioritize meticulous data entry and validation check processes. I believe in implementing robust quality control measures, including regular audits and collaborative reviews with team members, to catch errors early and maintain data integrity.

In my previous position, I identified inefficiencies in the billing reconciliation process. By mapping out the workflow and collaborating with cross-functional teams, I implemented a streamlined approach that reduced processing time by 30%, significantly improving operational efficiency.

I approach cross-functional collaboration by establishing clear communication channels and setting up regular check-ins with team members from different departments. I believe in being open to feedback and working towards consensus to ensure everyone is aligned and contributes to project success.

I utilize a variety of analytical tools to derive insights from data, including SQL for database management and Tableau for data visualization. I find using these tools helps simplify complex data sets, making it easier to present findings and recommendations to stakeholders.

To stay organized while managing multiple projects, I rely on project management tools like Jira to track tasks and deadlines. I also prioritize my workload using a detailed calendar and to-do lists, allowing me to allocate time effectively and remain focused.

I have extensive experience with financial reconciliations, where I've been responsible for ensuring that all billing and financial records match between the company and our partners. This included conducting audits and closely analyzing discrepancies to resolve issues swiftly.

I adopt a structured approach to problem-solving by first identifying the root of the issue through data analysis. I then brainstorm potential solutions, weigh their pros and cons, and collaborate with my team to decide on the best course of action to improve the operation.

In an analyst role, I consider metrics such as accuracy of data, efficiency in processing times, and satisfaction levels of stakeholders to measure success. Additionally, tracking KPIs related to program outcomes, like revenue growth and compliance rates, is also essential.

To communicate technical information to non-technical stakeholders, I focus on using simple language and relatable analogies to explain concepts. Additionally, I leverage visual aids, such as charts and diagrams, to enhance understanding and engagement.

When analyzing customer risk data, I consider factors like claim history, demographics, and external market trends. I ensure a comprehensive assessment by evaluating these aspects and cross-referencing with existing policies to make informed recommendations.