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Business Development Representative (Technolgy)

Business Development Representative Overview:


The Business Development Representative (BDR) plays a pivotal role in driving the growth of a small tech company, acting as a cornerstone for building new business opportunities. This is a dynamic position tailored for someone eager to embrace their entrepreneurial spirit. In this role, you'll be responsible for generating and nurturing sales leads, setting up first-time appointments, and building lasting client relationships. You’ll identify and target prospective clients, create innovative outreach campaigns, and determine ideal-fit customers to drive meaningful conversations. Beyond lead generation, you’ll actively contribute to refining processes and strategies to help scale the sales function.


Success in this role demands strong communication, negotiation skills, and the ability to adapt quickly in a fast-paced environment. Collaboration with cross-functional teams is crucial to meeting sales goals, fostering innovation, and accelerating our company's growth.


Business Development Representative Responsibilities:


·       Identify new target clients for business opportunities and proactively reach out to potential customers through various sales channels, such as cold calling, networking events, and referrals.

·       Conduct contact campaigns with presentations and demonstrations to educate prospective clients on the features and benefits of our products/services.

·       Develop and maintain a deep understanding of our products/services, as well as the industry trends and competitors, to effectively position our offerings.

·       Create customized sales campaigns to contact new client’s terms that align with both the client's needs and company objectives.

·       Build and maintain strong relationships with customers through regular follow-ups and excellent customer service.

·       Collaborate with the internal teams to ensure smooth and successful client hand-offs through the sales lead process.

·       Meet or exceed monthly and quarterly sales targets set by the company.

·       Continuously update and maintain accurate sales records and CRM database.

·       Stay updated on market trends, industry news, and competitors' activities.


Business Development Representative Qualifications:


·       Familiarity with CRM platforms

·       Previous experience in sales and customer service

·       Ability to multitask and work well under pressure

·       Professional and detail oriented with excellent organizational skills

·       Deadline and detail-oriented

·       Strong organizational skills

·       Ability to build rapport with clients

·       Strong computer skills


About K Group Companies


K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

 

Why Work Here?


“Great, focused, team environment.”

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers – and each other!

Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!

Compensation and Benefits


·       Competitive base salary based on experience

·       Bonus and commission programs

·       Paid Time Off (PTO)

·       Volunteer Paid Time Off (VTO)

·       100% employer paid family health insurance premium

·       100% employer paid disability insurance

·       100% employer paid dental & vision insurance

·       401k with Safe Harbor contributions from company annually

·       Profit sharing opportunities


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CEO of K Group Companies
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Average salary estimate

$52500 / YEARLY (est.)
min
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$45000K
$60000K

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What You Should Know About Business Development Representative (Technolgy), K Group Companies

At K Group Companies, the role of Business Development Representative is all about driving growth and innovation in our dynamic Grand Rapids tech environment. As a BDR, you’ll play a crucial role in identifying and nurturing new business opportunities, as well as building lasting relationships with clients. Your entrepreneurial spirit will shine through as you generate and qualify sales leads, set up introductory meetings, and engage in meaningful conversations about our cutting-edge products and services. You'll use various channels like cold calls, networking, and referrals to connect with potential clients and create customized outreach campaigns that cater to their specific needs. Collaboration is key in this role—working alongside our talented teams will ensure a seamless experience for clients, from the first contact through to ongoing support. If you're a great communicator with strong organizational skills who loves problem-solving in a fast-paced setting, then this position is perfect for you. At K Group, you won’t just be meeting sales targets; you’ll be part of a thriving community that values creativity, inclusivity, and teamwork. Join us and help shape the future of technology services in Michigan and beyond!

Frequently Asked Questions (FAQs) for Business Development Representative (Technolgy) Role at K Group Companies
What are the responsibilities of a Business Development Representative at K Group Companies?

As a Business Development Representative at K Group Companies, your main responsibilities will include generating and nurturing sales leads, proactively reaching out to prospective clients, and conducting educational presentations about our services. You'll collaborate closely with internal teams to ensure a smooth client hand-off, develop customized sales campaigns, and maintain strong customer relationships. Staying informed about industry trends and maintaining accurate sales records are also crucial parts of the role.

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What qualifications are required for the Business Development Representative role at K Group Companies?

To be successful as a Business Development Representative at K Group Companies, candidates should have prior experience in sales and customer service, familiarity with CRM platforms, and strong organizational skills. The role demands an ability to multitask under pressure while maintaining a professional demeanor and attention to detail. Excellent communication and relationship-building abilities are vital for establishing rapport with clients.

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What is the company culture like for Business Development Representatives at K Group Companies?

The culture at K Group Companies is one of collaboration, innovation, and inclusivity—perfect for Business Development Representatives looking to thrive in a supportive environment. As a locally owned, family-run business, we prioritize strong relationships, both with our clients and our team members. Fun activities like team arcade games and casual lunches foster a tight-knit community where everyone feels valued.

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How does K Group Companies support the professional growth of Business Development Representatives?

K Group Companies is committed to the professional growth of Business Development Representatives. With ongoing training opportunities, mentorship from experienced team members, and a culture that encourages innovation, you’ll have the support you need to refine your skills and advance your career in the tech industry.

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What kind of compensation and benefits can a Business Development Representative expect at K Group Companies?

Business Development Representatives at K Group Companies can expect a competitive base salary alongside bonus and commission programs. We also provide a comprehensive benefits package that includes employer-paid family health, dental, vision insurance, paid time off, and 401k with Safe Harbor contributions, ensuring that you are well taken care of both personally and professionally.

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Common Interview Questions for Business Development Representative (Technolgy)
How do you prioritize your tasks as a Business Development Representative?

To prioritize tasks effectively, I first ensure I have a clear understanding of the sales goals and deadlines. I would create a list of prospects based on their likelihood of conversion and set deadlines for them. Utilizing CRM tools to track progress helps me stay organized, allowing me to focus on high-potential leads while also managing follow-ups efficiently.

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Can you describe a time you successfully closed a sale?

In a past role, I identified a potential client whose needs closely matched our offerings. After thoroughly researching, I set up a meeting to discuss how our solutions could address their specific challenges. Through effective communication and a tailored presentation, I was able to build trust and ultimately close the sale, significantly contributing to the monthly targets.

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How do you handle rejection in sales?

Handling rejection is part of the sales process. I view each rejection as an opportunity to learn. After a setback, I analyze what went wrong and gather feedback if possible. Additionally, I focus on maintaining a positive attitude and reinforcing perseverance, as every ‘no’ brings me one step closer to a ‘yes’.

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What strategies do you use to research potential clients?

I utilize multiple channels for research, including digital tools like LinkedIn and industry reports. Understanding a prospect's business model, recent challenges, and market position equips me to tailor my outreach effectively. Additionally, I leverage any existing connections who can provide insights into the prospect's needs.

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Describe your approach to building relationships with clients.

Building relationships with clients begins with genuine communication and understanding their needs. I make an effort to stay in regular contact, offering insights relevant to their business and checking in periodically even after a sale. By being a consistent and reliable resource, I aim to foster trust and loyalty.

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How do you keep up with industry trends?

I make it a priority to stay updated on industry trends by subscribing to relevant newsletters, attending webinars, and engaging in networking events. This knowledge allows me to position our solutions more effectively when speaking with potential clients, as well as adapt to market changes quickly.

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What role does teamwork play in your success as a Business Development Representative?

Teamwork is essential to my success as a Business Development Representative. Collaborating with internal teams ensures that we are aligned on strategies and goals. When everyone works together, it creates a seamless experience for clients, enhancing our overall effectiveness and enabling us to achieve collective success.

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Why do you want to work at K Group Companies?

I am attracted to K Group Companies because of its strong community focus and commitment to excellence. The innovative culture and longstanding reputation within the industry make it an ideal place for me to grow professionally while contributing to impactful technology solutions. I resonate with the company's values, and I am eager to be part of a team that prioritizes collaboration and client success.

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What methods do you use for lead generation?

I employ a blend of traditional and digital lead generation techniques, such as cold calling, social media engagement, and attending networking events. I also tailor outreach strategies to specific demographics, ensuring my approach is relevant and engaging to prospects, which ultimately improves lead conversion rates.

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How do you measure your success in a Business Development role?

Success in a Business Development role is measured not just by sales numbers but also by the quality of client interactions and long-term relationships established. I track metrics such as lead conversion rate, the average time taken to close a sale, and client satisfaction to ensure I’m not only meeting targets but also providing value to my clients.

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Full-time, onsite
DATE POSTED
April 12, 2025

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