Business Development Representative Overview:
The Business Development Representative (BDR) plays a pivotal role in driving the growth of a small tech company, acting as a cornerstone for building new business opportunities. This is a dynamic position tailored for someone eager to embrace their entrepreneurial spirit. In this role, you'll be responsible for generating and nurturing sales leads, setting up first-time appointments, and building lasting client relationships. You’ll identify and target prospective clients, create innovative outreach campaigns, and determine ideal-fit customers to drive meaningful conversations. Beyond lead generation, you’ll actively contribute to refining processes and strategies to help scale the sales function.
Success in this role demands strong communication, negotiation skills, and the ability to adapt quickly in a fast-paced environment. Collaboration with cross-functional teams is crucial to meeting sales goals, fostering innovation, and accelerating our company's growth.
Business Development Representative Responsibilities:
· Identify new target clients for business opportunities and proactively reach out to potential customers through various sales channels, such as cold calling, networking events, and referrals.
· Conduct contact campaigns with presentations and demonstrations to educate prospective clients on the features and benefits of our products/services.
· Develop and maintain a deep understanding of our products/services, as well as the industry trends and competitors, to effectively position our offerings.
· Create customized sales campaigns to contact new client’s terms that align with both the client's needs and company objectives.
· Build and maintain strong relationships with customers through regular follow-ups and excellent customer service.
· Collaborate with the internal teams to ensure smooth and successful client hand-offs through the sales lead process.
· Meet or exceed monthly and quarterly sales targets set by the company.
· Continuously update and maintain accurate sales records and CRM database.
· Stay updated on market trends, industry news, and competitors' activities.
Business Development Representative Qualifications:
· Familiarity with CRM platforms
· Previous experience in sales and customer service
· Ability to multitask and work well under pressure
· Professional and detail oriented with excellent organizational skills
· Deadline and detail-oriented
· Strong organizational skills
· Ability to build rapport with clients
· Strong computer skills
About K Group Companies
K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.
Why Work Here?
“Great, focused, team environment.”
For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.
As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers – and each other!
Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!
Compensation and Benefits
· Competitive base salary based on experience
· Bonus and commission programs
· Paid Time Off (PTO)
· Volunteer Paid Time Off (VTO)
· 100% employer paid family health insurance premium
· 100% employer paid disability insurance
· 100% employer paid dental & vision insurance
· 401k with Safe Harbor contributions from company annually
· Profit sharing opportunities
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At K Group Companies, the role of Business Development Representative is all about driving growth and innovation in our dynamic Grand Rapids tech environment. As a BDR, you’ll play a crucial role in identifying and nurturing new business opportunities, as well as building lasting relationships with clients. Your entrepreneurial spirit will shine through as you generate and qualify sales leads, set up introductory meetings, and engage in meaningful conversations about our cutting-edge products and services. You'll use various channels like cold calls, networking, and referrals to connect with potential clients and create customized outreach campaigns that cater to their specific needs. Collaboration is key in this role—working alongside our talented teams will ensure a seamless experience for clients, from the first contact through to ongoing support. If you're a great communicator with strong organizational skills who loves problem-solving in a fast-paced setting, then this position is perfect for you. At K Group, you won’t just be meeting sales targets; you’ll be part of a thriving community that values creativity, inclusivity, and teamwork. Join us and help shape the future of technology services in Michigan and beyond!
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